Budsi’s Authentic Thai
1760 N Rampart St, New Orleans
(504) 381-4636
Recent Reviews
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Food was really good. The drunken noodles were full of flavor.
Your to-go portions are inconsistent in size. I ordered the Pad Thai which I've had many times and it was terrible. It's like you made it with ketchup. No heat whatsoever for medium spicy. Obviously the owner should stop being so pretentious and listen to customer feedback. If someone brings up Budsi's the response is always: it used to be better. I hear it all the time. The owner shouldn't live in denial, just fix things.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Budsi's Royal Pad Thai
Food was absolutely delicious.
I loved the chicken satay, Khao soi, mango sticky rice, and Somtam Papaya Salad Set w/ grilled pork shoulder.
The salad def packed a little punch. I loved it, esp the crab flavor, but def spicy.
The grilled pork portion was super generous and well cooked. Not nearly enough rice to go with it (I finished only half the meat before finishing the rice). I'll make some more tomorrow to finish the pork, but will be missing their perfectly cooked sticky rice.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Satay, Spicy Somtam Papaya Salad
Went with friends for the first time. My sister ordered last and she got her food first. Everything came out at different times. Then they completely forgot to make mine. So my friends ate and 20 minutes later I got my food, after everyone else was done eating. Not a good experience, or any apology on their behalf. My dish wasn't spicy, but my friends stated theirs was very spicy. Due to the terrible service, we won't be back.
Atmosphere: 2
Food: 3
Service: 1
The food is ABSOLUTLY delicious. This was my first time there, the establishment is clean and comfortable, I would love to visit again. My reason for the 4 star is due to the 18% gratuity charged they impose for a group of 6 or more. They amount is fair however they don't offer wait staff, nobody came to our table to ask if refills on drinks not even the water or to ask about the food was or if anything else was needed. The only service provided was Cashier who charged us, the cooking of the food, and that our dish was brought to the table. I recommend providing wait staff or drop the gratuity.
Atmosphere: 5
Food: 5
Service: 4
Shrimp made me sick and couldn’t leave my bed for 48 hours
Called and let them know and they didn’t care
Really hope no one goes through that
Food: 1
Service: 1
Edited to add that after speaking with a manager Elizabeth and receiving an apology on behalf of the staff who made this mistake, we have regained trust in this business. We were told that this is not how it should have been handled or how the owner would have handled it.
I am however going to leave this up as a reminder to those working in the service industry that ADA compliance is a very serious issue, and that no company policy can or should prevent you from observing it.
Strong communities hold each other accountable and to high standards of kindness.
Glad to see Budsi's is making the right move to be community minded. We all need it a little more these days.
Original review:
"Absolutely appalling abelist behavior from the staff here tonight.
We tried to bring my partner's 84 year old grandmother with very severe mobility issues to eat here, as we love this business and would love to keep supporting it.
However the actions of the staff tonight are completely inexcusable.
We took the long slow walk from where we parked a block away, got up the stairs to get in and she was so exhausted she needed to sit down. But she was excited to try the food and said it was worth it. (The physical effort it took her to get there.) With two very bad knees and her weight, it's very hard for her to get up and down from sitting to standing so we found a table, and asked a server for permission for her to be able to sit while we stood in line and ordered for her. We know you order at the front. We come here almost weekly. There were 3 people ahead of us in line and 5 empty tables inside.
We were informed by first Yang, and then the manager on staff Tyler, that she would have to get up and stand in line to order, so that the three people in front of us, who were all in the same party, could have their pick of, again, the FIVE available tables. We informed Tyler that this is a medical issue, that she was already exhausted, this was a rare treat for her to get out of the house, and that we would appreciate the exception to this apparently dire company policy, and that this was actually a matter of ADA accessibility.
Tyler then laughed at this 84 year old woman and informed us that because the building is a historical site they do not have to be ADA compliant. I get not building a ramp, or having wide doors. But this was not an architectural issue, it was a matter of basic human courtesy from a company that I thought cared about the local community that supports it.
For the last two years since first eating here I've brought clients to this space as it was a local business that I believed deserved the support. I cannot say we will ever feel comfortable supporting them again, knowing now how they treat the elderly and disabled. I hope the owner is not complacent with this behavior and will take steps to correct it in future. Having no exceptions to a rule like this, in the year 2024 is unconscionable."
Atmosphere: 3
Food: 4
Service: 2
Good food
Atmosphere: 4
Food: 4
Service: 4
Some of the items can be made vegan but no curries. Food was nothing special, lacked a little bit of flavor. Updated from previous review on 2024-10-20
We ordered the pork dumplings, waterfall duck, and pumpkin curry with fried soft shell crab. Everything was delicious- well seasoned, not greasy, and unafraid of fresh herbs. The spicy dishes are definitely approachable, staying within the lane of American hot instead of Thai hot. The heat slaps your taste buds a little bit, but doesn't fully annihilate them. It's also quiet enough to have a conversation without yelling across the table and not so dark that the visual aspect of the meals are lost. I am writing this review after having a delightful Budsi-rita.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pork Dumplings, Pumpkin Curry
Restaurantji Recommends
This place is the best Thai I’ve ever eaten. The pumpkin curry is spectacular!
Atmosphere: 5
Food: 5
Service: 5
I came walking from the Bechet Mural (clayborne & st. Anthony), hot and hungry... I walked in by chance and got a pleasant and comforting surprise! Excellent food and better service! I recommend it!!!
Atmosphere: 5
Food: 5
Service: 5
Fantastic Thai food, great venue out of the main touristy track . Well run restaurant , steaming hot tasty food .
Atmosphere: 5
Food: 4
Service: 5
Wow love their food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tom Yum
Probably the best Thai I have ever had. Friendly staff, nice atmosphere, food came quick, and was delicious! Wish we were in town longer to go a second time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Budsi's Royal Pad Thai, Pork Dumplings, Pad See EW
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