terrible service terrible attitude and terrible food cheesecake with no cheese and coffee with no taste at all flies on top or bread disgusting
Guangyao Qin
I literally saw a bug crawling over the bread, and the staff clearly doesn’t like this job with a poker face.
Tara
I love Gracious Bakery! Everything I've tried has been amazing. Honorable mentions go to the scones, cinnamon roll, chicken salad sandwich, avocado toast... but the true standout is the smashed chickpea sandwich. I almost hesitate to recommend it as it's often sold out... please make more! Neither location is particularly charming inside and I imagine more people would dine in if they were, but the food more than makes up for it. I only wish they stayed open longer!
Rino Ras
Food is good but the staff is not very kind. Hope the cashier is not having a bad day… she was very unhappy
Sarah Hangartner
Used to love this place. Now it's super gloomy and it's clear that the folks who work there are not satisfied. Worst espresso drinks I've had in months. Just bad vibes. Unfortunate..
neko kuma
It was delicious!
Lauren Johnson
The meat, egg, and cheese on a biscuit? The best breakfast sandwich in New Orleans, possibly the world. Change my mind.
Atmosphere: 5
Food: 5
Service: 5
Paul Bobo
A great bakery on St Charles. Love everything here, good vegan options. Filter coffee is great and the service is so friendly. The cheese and onion brioche was delicious. It's also great value for money compared to some other places
I usually always go there. I like the quality of the pastries and the coffee is good. But the customer service is not the best, the staff is disrespectful and unprofessional. The last time that I went, the cashier was extremely rude when she took our order. I then asked her if we could eat outside and she responded by yelling at us. I had to ask her to stop. I don't think I'll be back, I felt offended and my last experience there was unpleasant.
Customer service is awful. I ordered 2 pastries and had to wait for 1 cup of coffee. I will not be returning to support this business.
Atmosphere: 3
Food: 4
Service: 1
Constance Williams
I visited here for my first AND LAST time. The main cashier was friendly and doing her job. The one making the coffee, not so much. I had an almond croissant which was a solid 7.5/10 and a med roast coffee which was disgusting. Bitter, scorched and definitely not fresh. My child got a honeybun which is give a generous 4.5/10 and a petit four which I didn't try. I love a good bakery and cafe and love to find decent local places to frequent. This is one I will not be adding to my list.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Almond Croissant
Nina ToAwesome
Was pretty dark walking into the place and a lot of the bakery items and food items seemed very Starbucks which I didn't like to much 2/10. What I did like is that i was greeted by everyone who worked there and they were very nice 8/10. I orders the cream cheese turn over and apple pie tart. That was about 10 dollars. The turnover was ok kinda burnt after being warmed 5/10. The apple tart tastes doughy even after being warmed and has a bit to floury 4/10. Idk over all the place gets a 6/10 for me..I don't think I'd visit again just not my favorite. But I encourage people to try for themselves.
Atmosphere: 2
Food: 3
Service: 5
Carlos Villalta
The vibe and branding are nice. However, their menu is overpriced. They have small portion sizes and bland tasting food. I paid $18 for a ham sandwich and ice coffee. I thought the sandwich was going to be a rich French style sandwich. The sandwich had no flavor, no butter, was cold, dry, and the bread was stale toast bread. The coffee had a strong burnt flavor. The lady assembling the food kept yelling out people’s names. It’s a small space and her voice carries. There were less than a dozen people and only a few feet away from her. Why not just drop it off on their table? ? The restaurant is overrated in these online reviews.
Atmosphere: 3
Food: 1
Service: 2
Rocío Cerón
Delicious breakfast, great bakery. The avocado toast is the option along with a latte. Also the butter croissants. It is on a corner so sitting outside gives you the opportunity to see the movement of the neighborhood and St. Charles Street.
terrible service terrible attitude and terrible food
cheesecake with no cheese and coffee with no taste at all
flies on top or bread disgusting
I literally saw a bug crawling over the bread, and the staff clearly doesn’t like this job with a poker face.
I love Gracious Bakery! Everything I've tried has been amazing. Honorable mentions go to the scones, cinnamon roll, chicken salad sandwich, avocado toast... but the true standout is the smashed chickpea sandwich. I almost hesitate to recommend it as it's often sold out... please make more! Neither location is particularly charming inside and I imagine more people would dine in if they were, but the food more than makes up for it. I only wish they stayed open longer!
Food is good but the staff is not very kind. Hope the cashier is not having a bad day… she was very unhappy
Used to love this place. Now it's super gloomy and it's clear that the folks who work there are not satisfied. Worst espresso drinks I've had in months. Just bad vibes. Unfortunate..
It was delicious!
The meat, egg, and cheese on a biscuit? The best breakfast sandwich in New Orleans, possibly the world. Change my mind.
Atmosphere: 5
Food: 5
Service: 5
A great bakery on St Charles. Love everything here, good vegan options. Filter coffee is great and the service is so friendly. The cheese and onion brioche was delicious. It's also great value for money compared to some other places
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Quiche, Sandwich, Pastries
I usually always go there. I like the quality of the pastries and the coffee is good. But the customer service is not the best, the staff is disrespectful and unprofessional. The last time that I went, the cashier was extremely rude when she took our order. I then asked her if we could eat outside and she responded by yelling at us. I had to ask her to stop. I don't think I'll be back, I felt offended and my last experience there was unpleasant.
Atmosphere: 1
Food: 3
Service: 1
Lovely service and tasty food!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
Customer service is awful. I ordered 2 pastries and had to wait for 1 cup of coffee. I will not be returning to support this business.
Atmosphere: 3
Food: 4
Service: 1
I visited here for my first AND LAST time. The main cashier was friendly and doing her job. The one making the coffee, not so much. I had an almond croissant which was a solid 7.5/10 and a med roast coffee which was disgusting. Bitter, scorched and definitely not fresh. My child got a honeybun which is give a generous 4.5/10 and a petit four which I didn't try. I love a good bakery and cafe and love to find decent local places to frequent. This is one I will not be adding to my list.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Almond Croissant
Was pretty dark walking into the place and a lot of the bakery items and food items seemed very Starbucks which I didn't like to much 2/10. What I did like is that i was greeted by everyone who worked there and they were very nice 8/10. I orders the cream cheese turn over and apple pie tart. That was about 10 dollars. The turnover was ok kinda burnt after being warmed 5/10. The apple tart tastes doughy even after being warmed and has a bit to floury 4/10. Idk over all the place gets a 6/10 for me..I don't think I'd visit again just not my favorite. But I encourage people to try for themselves.
Atmosphere: 2
Food: 3
Service: 5
The vibe and branding are nice. However, their menu is overpriced. They have small portion sizes and bland tasting food.
I paid $18 for a ham sandwich and ice coffee. I thought the sandwich was going to be a rich French style sandwich.
The sandwich had no flavor, no butter, was cold, dry, and the bread was stale toast bread. The coffee had a strong burnt flavor.
The lady assembling the food kept yelling out people’s names. It’s a small space and her voice carries. There were less than a dozen people and only a few feet away from her. Why not just drop it off on their table? ?
The restaurant is overrated in these online reviews.
Atmosphere: 3
Food: 1
Service: 2
Delicious breakfast, great bakery. The avocado toast is the option along with a latte. Also the butter croissants. It is on a corner so sitting outside gives you the opportunity to see the movement of the neighborhood and St. Charles Street.
Atmosphere: 4
Food: 5
Service: 5
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