We intentionally put this order in much earlier that we would have thought to based on the previous experience at this store taking an absurdly long time. We arrived to pick up our order roughly 30 minutes after placing it. The sandwiches not only weren’t ready but the employees hadn’t started making them yet. They did, however, take delivery and in-store orders and make those orders while I was in the store before starting to make mine.
Kaki Johnson
This place is a dumpster fire. On numerous occasions I’ve ordered online more than 20 minutes before I planned to pick up and my order STILL isn’t ready when I arrive. Most regular restaurants do a better job than this freaky slow Jimmy John’s location. I am writing my review currently as I’ve been waiting 30 minutes for food.
Atmosphere: 1
Food: 4
Service: 1
Liam Lazaro
We had pre ordered 10 minutes before going to pick up the order, and they made sandwiches for anyone who walked in or a delivery driver. And we are sitting inside for 30 minutes before they even start to make my order. There were 2 workers.
Atmosphere: 1
Food: 4
Service: 1
Sebastian Dufrene
This place is bad . I’m not the only one who thinks so I see . Worst jimmy John’s experience for sure . Very unfriendly staff . I’ve had much better service from a vending machine .
Kris Gerig
Why is this the only location in the world that is always out of something? Twice they've been out of bread, and now out of oil and vinegar. How?
Kirsten Boudreaux
My husband ordered sandwiches from here tonight. There was mold on the cheese and the service was awful. We’ve never had such an awful experience with any other Jimmy John’s locations.
Atmosphere: 1
Food: 1
Service: 1
Mike Kopy
Very rude and hostile. You are bothering them by walking in the door
Atmosphere: 1
Food: 1
Service: 1
Mel
Food was bland and ok just not yummy . The place was shutdown like they were closing , all the seat for three or more were closed off and the seating areas were slim .. NO Where To sit ...... The young african american girl was rude , no hello no thank you , just clicking her phone away . Nothing. No smile . The three of us will not be back , i dont like bad customer service This isnt jimmy johns .. all the toppings were on the back counter , and warm. veggies on my sandwich were not fresh . This place was a really poor quality location. Nope I wouldn't recommend this location at all......... Get a new employee. And have fresh delicious ingredients.
Atmosphere: 2
Food: 2
Service: 2
Nancy Healy
I got a beach club. It had 1 slice thin of turkey. Lots of lettuce but I couldn't taste turkey. Bought the meal for over $12.00 it was not worth it. Wouldn't eat at one again.
Devon Arroyo-Gross
Usually good service. Not tonight. Took forever and delivery guy was rude. Even left me an entire voice message calling me names for not answering the phone when I was working. Saturday 1/18 around 6:30 pm.
When I think Jimmy John’s, I think freaky fast, stellar service! I was disappointed today to find out the new pickle sandwich I’d been looking forward to is online order only. No problem, I put an order in online despite the store being empty. The bummer part was the staff having an attitude and being rude to me from the minute I walked in the door. I will think twice before going to this location again.
Atmosphere: 3
Food: 5
Service: 1
Kenny Rayes
Sexy staff
Daniel K
The cashier seemed to be going through a roller coaster of emotions. When I stepped up to order, she was standoffish, speaking in unintelligible mumblings that made her sound like she was trying to freestyle her way through a Nicki Minaj verse. Perhaps she was tired or having a bad day. These things happen, and they’re forgivable. But then, she overcharged me for my order all because she didn’t have her "communicate with words" hat on.
She said, “The sign says we're out of ice, and you should have known better than to order the combo,” insinuating that I should have known no ice also means no brewed tea. Now, as a veteran of many Starbucks lines, this logic seemed as sound as a plot twist in a bad Netflix original.
When I asked her how she wanted to address it, she informed me it was my fault and she wasn’t going to fix it. I said, "Well, then you risk being labeled a thief." At this point, she shifted to the hostile and belligerent zone, yelling at me in a voice that would have made Gordon Ramsay proud.
In a touching show of solidarity, one of her co-workers, who might as well have been auditioning for the next season of "Real Housewives," joined her in the hostile and belligerent zone, yelling, "You can’t call her a thief, she’s my manager!"—a distinction that, I suppose, in that employee's mind absolved her of her thievery.
In a parting shot, I declared, "The truth hurts, doesn't it?" as I beelined for the door, fully expecting to be tagged in the back of my head with one of their oversized pickles, because in a place like this, it just had to be pickles.
Atmosphere: 1
Food: 4
Service: 1
Jonathan Sahand Sabetghadam
Fastest service of my life, wow!Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Troy Baic
I've been here to get sandwiches at least a dozen times. I could have complained ten. Mainly, there is one young African American female working there, each time I've encountered her, she not only doesn't say anything to me as a customer, she literally looks at me like she's mad! I'll take it a step further, she looks like she wants to attack me! Who owns this place without knowing any of this?! She's not the first, just the most recent!! You can get away with anything next to Tulane! Next time, I'm definitely on the phone with corporate! That's just disgusting!!
We intentionally put this order in much earlier that we would have thought to based on the previous experience at this store taking an absurdly long time. We arrived to pick up our order roughly 30 minutes after placing it. The sandwiches not only weren’t ready but the employees hadn’t started making them yet. They did, however, take delivery and in-store orders and make those orders while I was in the store before starting to make mine.
This place is a dumpster fire. On numerous occasions I’ve ordered online more than 20 minutes before I planned to pick up and my order STILL isn’t ready when I arrive. Most regular restaurants do a better job than this freaky slow Jimmy John’s location. I am writing my review currently as I’ve been waiting 30 minutes for food.
Atmosphere: 1
Food: 4
Service: 1
We had pre ordered 10 minutes before going to pick up the order, and they made sandwiches for anyone who walked in or a delivery driver. And we are sitting inside for 30 minutes before they even start to make my order. There were 2 workers.
Atmosphere: 1
Food: 4
Service: 1
This place is bad . I’m not the only one who thinks so I see . Worst jimmy John’s experience for sure . Very unfriendly staff . I’ve had much better service from a vending machine .
Why is this the only location in the world that is always out of something? Twice they've been out of bread, and now out of oil and vinegar. How?
My husband ordered sandwiches from here tonight. There was mold on the cheese and the service was awful. We’ve never had such an awful experience with any other Jimmy John’s locations.
Atmosphere: 1
Food: 1
Service: 1
Very rude and hostile. You are bothering them by walking in the door
Atmosphere: 1
Food: 1
Service: 1
Food was bland and ok just not yummy . The place was shutdown like they were closing , all the seat for three or more were closed off and the seating areas were slim .. NO Where To sit ...... The young african american girl was rude , no hello no thank you , just clicking her phone away . Nothing. No smile . The three of us will not be back , i dont like bad customer service This isnt jimmy johns .. all the toppings were on the back counter , and warm. veggies on my sandwich were not fresh . This place was a really poor quality location. Nope I wouldn't recommend this location at all......... Get a new employee. And have fresh delicious ingredients.
Atmosphere: 2
Food: 2
Service: 2
I got a beach club. It had 1 slice thin of turkey. Lots of lettuce but I couldn't taste turkey. Bought the meal for over $12.00 it was not worth it. Wouldn't eat at one again.
Usually good service. Not tonight. Took forever and delivery guy was rude. Even left me an entire voice message calling me names for not answering the phone when I was working. Saturday 1/18 around 6:30 pm.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
When I think Jimmy John’s, I think freaky fast, stellar service! I was disappointed today to find out the new pickle sandwich I’d been looking forward to is online order only. No problem, I put an order in online despite the store being empty. The bummer part was the staff having an attitude and being rude to me from the minute I walked in the door. I will think twice before going to this location again.
Atmosphere: 3
Food: 5
Service: 1
Sexy staff
The cashier seemed to be going through a roller coaster of emotions. When I stepped up to order, she was standoffish, speaking in unintelligible mumblings that made her sound like she was trying to freestyle her way through a Nicki Minaj verse. Perhaps she was tired or having a bad day. These things happen, and they’re forgivable. But then, she overcharged me for my order all because she didn’t have her "communicate with words" hat on.
She said, “The sign says we're out of ice, and you should have known better than to order the combo,” insinuating that I should have known no ice also means no brewed tea. Now, as a veteran of many Starbucks lines, this logic seemed as sound as a plot twist in a bad Netflix original.
When I asked her how she wanted to address it, she informed me it was my fault and she wasn’t going to fix it. I said, "Well, then you risk being labeled a thief." At this point, she shifted to the hostile and belligerent zone, yelling at me in a voice that would have made Gordon Ramsay proud.
In a touching show of solidarity, one of her co-workers, who might as well have been auditioning for the next season of "Real Housewives," joined her in the hostile and belligerent zone, yelling, "You can’t call her a thief, she’s my manager!"—a distinction that, I suppose, in that employee's mind absolved her of her thievery.
In a parting shot, I declared, "The truth hurts, doesn't it?" as I beelined for the door, fully expecting to be tagged in the back of my head with one of their oversized pickles, because in a place like this, it just had to be pickles.
Atmosphere: 1
Food: 4
Service: 1
Fastest service of my life, wow!Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
I've been here to get sandwiches at least a dozen times. I could have complained ten. Mainly, there is one young African American female working there, each time I've encountered her, she not only doesn't say anything to me as a customer, she literally looks at me like she's mad! I'll take it a step further, she looks like she wants to attack me! Who owns this place without knowing any of this?! She's not the first, just the most recent!! You can get away with anything next to Tulane! Next time, I'm definitely on the phone with corporate! That's just disgusting!!
Atmosphere: 1
Food: 3
Service: 1
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