The cashier who took my order first was very rude . She has no patience to be working fast food . I’m already going through and she just made the energy go even more down
Atmosphere: 2
Food: 3
Service: 1
Sergio Robinson
Horrible customer service! The worst McDonald’s in the city of New Orleans.
Atmosphere: 1
Food: 2
Service: 1
Tammy
General Degaulle Location -This is a late shot out to the most unprofessional manager I have ever had the pleasure of coming into contact with. Whom ever the mid day, night female manager is, if it was / is your intent to display ignorance at it's finest, please let me say you have far exceeded my expectations... Because of you,, I have made a very well needed diet improvement, I will cook more and if I happen to want fast food,, it's Chick Fil-a, Canes, even Taco Bell has improved in their customer service. Never-the-less, we are who we are.
Zee Bee
Sounds like close at 11 o’clock
Coester Chambers
Ruled Custom
Atmosphere: 5
Food: 5
Service: 5
Esau Flores
Poor service, they don't give you cup holders, the employees are abusive, they serve you very arrogantly. I don't recommend going to that McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Cat Rose
Opening at 6:00 am but making customers wait until 6:30 in the drive thru while you throw out the trash from the previous day is crazy. 🙄 I called, Uber customer service called and no answer. Y’all have to do better.
Atmosphere: 1
Food: 3
Service: 1
tleaux tleaux
The drive thru & lobby were at a standstill for too long. Didn't even order. Went elsewhere.
Gerardo Esparza
I’m writing to express my frustration with the unacceptable customer service I received at your location.
First, I waited 10 minutes in line to place my order, which is already frustrating. Then, when I got to the window and asked to add a hashbrown to my order, I was rudely told to get back in line—as if I hadn’t just waited for 10 minutes. To make matters worse, the staff member didn’t say thank you or offer any courtesy before shutting the window in my face.
This level of service speaks volumes about the type of management at this location. I understand this is McDonald’s, but that doesn’t excuse this kind of dismissive and unprofessional behavior. Your team can and should do better.
I hope you take this feedback seriously and address these issues immediately.
Hate your job that much then quit nobody asked you to work there.
Atmosphere: 1
Food: 1
Service: 1
Mary
Went to drink my sweet tea they forgot the sugar in it so I guess I'll drink the brown water stay to far to come back for tea
The food was hot and fresh. The cashier at the first windows was friendly. The attendant at the second- not so friendly.
Atmosphere: 3
Food: 4
Service: 4
RAY DEMOLL
A Little Slow In Drive-thru Order Taking.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Big Mac, Egg Mcmuffin, Mcchicken, Crispy Chicken Sandwich, French Fries, Sausage
Randy Rude
We ordered 2 sandwiches and it took them 20 minutes to get them to us. Then when we got them they where wrong. When I gave the wrong food back, they actually gave the food I gave them back to the next customer. So I touched food that was giving to someone else when they realized they gave me her food. Pretty much the worst customer service I have ever experienced.
The cashier who took my order first was very rude . She has no patience to be working fast food . I’m already going through and she just made the energy go even more down
Atmosphere: 2
Food: 3
Service: 1
Horrible customer service! The worst McDonald’s in the city of New Orleans.
Atmosphere: 1
Food: 2
Service: 1
General Degaulle Location -This is a late shot out to the most unprofessional manager I have ever had the pleasure of coming into contact with. Whom ever the mid day, night female manager is, if it was / is your intent to display ignorance at it's finest, please let me say you have far exceeded my expectations... Because of you,, I have made a very well needed diet improvement, I will cook more and if I happen to want fast food,, it's Chick Fil-a, Canes, even Taco Bell has improved in their customer service. Never-the-less, we are who we are.
Sounds like close at 11 o’clock
Ruled Custom
Atmosphere: 5
Food: 5
Service: 5
Poor service, they don't give you cup holders, the employees are abusive, they serve you very arrogantly. I don't recommend going to that McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Opening at 6:00 am but making customers wait until 6:30 in the drive thru while you throw out the trash from the previous day is crazy. 🙄 I called, Uber customer service called and no answer. Y’all have to do better.
Atmosphere: 1
Food: 3
Service: 1
The drive thru & lobby were at a standstill for too long. Didn't even order.
Went elsewhere.
I’m writing to express my frustration with the unacceptable customer service I received at your location.
First, I waited 10 minutes in line to place my order, which is already frustrating. Then, when I got to the window and asked to add a hashbrown to my order, I was rudely told to get back in line—as if I hadn’t just waited for 10 minutes. To make matters worse, the staff member didn’t say thank you or offer any courtesy before shutting the window in my face.
This level of service speaks volumes about the type of management at this location. I understand this is McDonald’s, but that doesn’t excuse this kind of dismissive and unprofessional behavior. Your team can and should do better.
I hope you take this feedback seriously and address these issues immediately.
Hate your job that much then quit nobody asked you to work there.
Atmosphere: 1
Food: 1
Service: 1
Went to drink my sweet tea they forgot the sugar in it so I guess I'll drink the brown water stay to far to come back for tea
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Experience is horrible the cashier frustrated because he’s by himself … should be glad you have a job
Decor could have been better. Also, human interaction was at a minimal due to automated purchasing terminals.
Vegetarian options: No vegan options.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Egg Mcmuffin, Hash Browns, Sausage
The food was hot and fresh. The cashier at the first windows was friendly. The attendant at the second- not so friendly.
Atmosphere: 3
Food: 4
Service: 4
A Little Slow In Drive-thru Order Taking.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Big Mac, Egg Mcmuffin, Mcchicken, Crispy Chicken Sandwich, French Fries, Sausage
We ordered 2 sandwiches and it took them 20 minutes to get them to us. Then when we got them they where wrong. When I gave the wrong food back, they actually gave the food I gave them back to the next customer. So I touched food that was giving to someone else when they realized they gave me her food. Pretty much the worst customer service I have ever experienced.
Atmosphere: 1
Food: 1
Service: 1
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