Whoever in the drive thru need to be professional and stop asking for customers’s socials.
Atmosphere: 1
Food: 1
Service: 1
Veronica Blount
Got rushed in drive thru then didn't get correct order
Atmosphere: 4
Food: 4
Service: 1
Michael Pawlus Jr
Food is cold... I ordered large coffee and they gave me medium 👎🏽
Atmosphere: 4
Food: 2
Service: 5
Byron Dents
I ordered thru postmate and after an hour and forty minutes I figured I would go see what is taking so long there were no cars in the drivethru and the employees were chilling in the lobby and the drive thru was blocked with cones and I knocked on the door and they felt it was necessary to waive me off if you didn't plan on working they should have stayed at home eventually they cancelled my order this location really gives McDonald's a horrible name the slowest fast food in the world when you call they pick up the phone and then hang up they are driving business away y'all need to hire people who want to work smh
Atmosphere: 1
Food: 1
Service: 1
A Williams
I visit this McDonald’s location frequently, and the food is consistently hot, fresh, and well-prepared. However, I have experienced significant issues with customer service. On one visit, while waiting at the second window for my hashbrowns and drink, I politely mentioned the missing items to the staff member distributing orders. Instead of addressing the oversight, she began huffing and visibly showing frustration, as if I were inconveniencing her. While the food quality is excellent, the service at this location falls below expectations. I hope management addresses this behavior to ensure a professional and courteous experience for all customers.
Atmosphere: 1
Food: 4
Service: 1
Cassandra Countryman
Can't lessen when someone orders i ordered a large nd got a medium on multiple occasions I went there ordered and they got the order wrong idk how hard its to lessen to the customer but dam
Service: 1
SaN ToKiE
Staff were so friendly & respectful. Restaurant was so clean!! One of the best mcd’s I’ve been too!
Atmosphere: 4
Food: 4
Service: 5
Allison Chandler
This is one of the worst McDonald's for service I've been to. If you're not in the Drive-Thru they do not care that you are there all they care about is getting their drive-thru people in and out because it shows the time it takes them to do it
I can't not stand the kiosk machines.! Forgot the cheese on my burger.
Atmosphere: 3
Food: 2
Service: 1
Miguel Godoy
Worst experience ever. Disrespectful customer service. The manager was the Worst!!!!!
Brittney Canter
Me and my son are staying at The Ronald McDonald Charity House in New Orleans while he is receiving chemotherapy and radiation for cancer. His absolute favorite place to eat is McDonald’s. Today we went through the drive through at this location. When my order was given to me - I checked the bag as I would usually. I noticed I was missing my fry and my sons’ chocolate milk. The employee working the pickup window with a short hair cut and look to be a manager shirt, was very annoyed that I noticed missing items and had to ask for them. I politely thanked them however they handed me the bag without looking at me or even replying. I felt disrespected and not sure I’ll give this location my business considering this is the type of people you hire for management staff. If you don’t like your job, simply find another. Being nice costs zero dollars, it’s free to be respectful.
Atmosphere: 1
Food: 4
Service: 1
Coy Tran
During Mardi Gras it was a mad house! Kids brought in a stereo and started blasting music for 15 min and none of the employees didn't lift a finger or say anything. Employees were eating orders that weren't picked up right at the registers in plain view of customers. Needless to say the restrooms were closed. I felt very unsafe with my young child.
Whoever in the drive thru need to be professional and stop asking for customers’s socials.
Atmosphere: 1
Food: 1
Service: 1
Got rushed in drive thru then didn't get correct order
Atmosphere: 4
Food: 4
Service: 1
Food is cold... I ordered large coffee and they gave me medium 👎🏽
Atmosphere: 4
Food: 2
Service: 5
I ordered thru postmate and after an hour and forty minutes I figured I would go see what is taking so long there were no cars in the drivethru and the employees were chilling in the lobby and the drive thru was blocked with cones and I knocked on the door and they felt it was necessary to waive me off if you didn't plan on working they should have stayed at home eventually they cancelled my order this location really gives McDonald's a horrible name the slowest fast food in the world when you call they pick up the phone and then hang up they are driving business away y'all need to hire people who want to work smh
Atmosphere: 1
Food: 1
Service: 1
I visit this McDonald’s location frequently, and the food is consistently hot, fresh, and well-prepared. However, I have experienced significant issues with customer service. On one visit, while waiting at the second window for my hashbrowns and drink, I politely mentioned the missing items to the staff member distributing orders. Instead of addressing the oversight, she began huffing and visibly showing frustration, as if I were inconveniencing her. While the food quality is excellent, the service at this location falls below expectations. I hope management addresses this behavior to ensure a professional and courteous experience for all customers.
Atmosphere: 1
Food: 4
Service: 1
Can't lessen when someone orders i ordered a large nd got a medium on multiple occasions I went there ordered and they got the order wrong idk how hard its to lessen to the customer but dam
Service: 1
Staff were so friendly & respectful. Restaurant was so clean!! One of the best mcd’s I’ve been too!
Atmosphere: 4
Food: 4
Service: 5
This is one of the worst McDonald's for service I've been to. If you're not in the Drive-Thru they do not care that you are there all they care about is getting their drive-thru people in and out because it shows the time it takes them to do it
Atmosphere: 3
Food: 4
Service: 1
Gavin is the best!!!!’
Great environment and location on St Charles
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I can't not stand the kiosk machines.! Forgot the cheese on my burger.
Atmosphere: 3
Food: 2
Service: 1
Worst experience ever. Disrespectful customer service. The manager was the Worst!!!!!
Me and my son are staying at The Ronald McDonald Charity House in New Orleans while he is receiving chemotherapy and radiation for cancer. His absolute favorite place to eat is McDonald’s. Today we went through the drive through at this location. When my order was given to me - I checked the bag as I would usually. I noticed I was missing my fry and my sons’ chocolate milk. The employee working the pickup window with a short hair cut and look to be a manager shirt, was very annoyed that I noticed missing items and had to ask for them. I politely thanked them however they handed me the bag without looking at me or even replying. I felt disrespected and not sure I’ll give this location my business considering this is the type of people you hire for management staff. If you don’t like your job, simply find another. Being nice costs zero dollars, it’s free to be respectful.
Atmosphere: 1
Food: 4
Service: 1
During Mardi Gras it was a mad house! Kids brought in a stereo and started blasting music for 15 min and none of the employees didn't lift a finger or say anything. Employees were eating orders that weren't picked up right at the registers in plain view of customers. Needless to say the restrooms were closed. I felt very unsafe with my young child.
Atmosphere: 2
Food: 3
Service: 1
Bad service with an attitude.
Atmosphere: 1
Food: 1
Service: 1
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