Papa Johns Pizza
3580 Holiday Dr Suite 1, New Orleans
(504) 365-8100
Recent Reviews
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Asked for my pizza to be cut in squares. I was about 10 mins late to picking up my pizza; I get there and it’s not cut correctly. They do not read your orders to make it how you want they just read them to put the ingredients on the pizza and could care less how you want it cut. I asked if I could be compensated for the mistake with a free drink and was told no all they offered was to remake it which I would have to wait for when I was already late picking up when they had time to correct it before I got there and did not cause they didn’t care. I walked away with a pizza not made how I asked and there was no regard for the mistake. They’d rather waste an entire pizza and make a new one vs making it how you ordered it. I will never purchase from this location again. There was no greeting, the lady who checked me out once I brought the issue to her attention went to the back to laugh with coworkers and instead of speaking with a manager about a free drink because of their mistake she spoke to the cook and made jokes.
Atmosphere: 1
Food: 2
Service: 1
I ordered the Works pizza. It came with no peppers, onions, mushrooms or olives.
Food: 1
Service: 5
It was so good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Pepperoni Pizza
See thru pizza, paid 30 dollars for a “ large pizza” no sauce between cheese and bread. BBB gotta be so proud
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Pizza
Pizza always hot, and delicious. The girl at the front is always so sweet
Atmosphere: 5
Food: 5
Service: 5
Like this location, just need to put there pizza in the oven for another 15 minutes at 375 to harden the crust a bit more, otherwise good place, and superb delivery driver
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Like this location, just need to put there pizza in the oven for another 15 minutes at 375 to harden the crust a bit more, otherwise good place, and superb delivery
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
The delivery was awful but the manager made sure we got our correct order. I call in to speak to the manager. The manager got someone to bring our correct order fast and hot. I seen many bad comments. I hope they get better training because they showed care for us even though they messed up on the order, they fixed it.
Atmosphere: 5
Food: 5
Service: 5
Convenience
I only ordered order one NY pizza with one dipping sauce...Both the crust & the dipping sauce were wrong. Definitely disappointed.
Restaurantji Recommends
Pizza always hot, and delicious. The girl at the front is always so sweet
Atmosphere: 5
Food: 5
Service: 5
My family just picked up 2 burnt pizza, $35.00 and the burning was visible when packed by employee for our pick up. They should have been remade immediately but packed as good anyway. They said to correct their mistakes, we would have to pay a delivery fee for new ones. And bring burnt pizzas to store tonight. We're not getting out again tonight and I'm returning the 2 burnt pizzas tomorrow morning. They will still be burnt in the morning. Manager stood this isn't allowed and I stated, that's what's happening. In returning in the morning and eating a different meal tonight since they refuse to correct this tonight unless I pay them to correct it.
They don’t use gloves handling your food. Asked why No gloves the manager said they are taught/trained to not use gloves. Way to go Papa Johns. Sounds real food safety certified. I’ll come back with a ew review and pics attached in a few
Good pizza
The young girl at the register threw the boxes and the cheese packets at me while having my hand out
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