I am writing to express my extreme disappointment and frustration with the service I received at your location on Thursday, May 22, 2025, at approximately 2:00 PM. From the moment I entered the store, I felt completely disrespected. None of the three employees acknowledged me or offered a greeting—they simply looked at me and then looked away.
When I approached the counter, the employee who appeared to be new signed into the register with little enthusiasm and asked, “So what can I get for you?” in a dismissive tone. As I began placing my order, she seemed unsure of how to proceed and called over another employee. This second employee approached with a visibly negative attitude, questioned my order, and when I corrected her, she rolled her eyes and walked away.
I attempted to continue my order, but the new employee struggled how to substitute an ingredient. Another employee was called over, and her attitude was unacceptable. She informed me that I couldn’t make the substitution—even though I have done so regularly in the past. During this exchange, a forth employee briefly appeared from the back, looked out, and then disappeared again without offering assistance.
This entire experience was incredibly disrespectful. The behavior of these employees was unprofessional and insulting. Based on this interaction, I will not be returning to this Smoothie King location and hope that this matter is addressed appropriately.
Malik G.
Watermelon gut health, is the way to go. Thanks Mark for hooking it up!!!
Brooke Bechtol
Run an audit on this place, they steal from customers. Adding tips to the total hoping we won’t notice. We noticed and they instantly got defensive, called their manager saying “a customer tipped us but now they want a refund” trying to cover themselves. Drinks made after this, so you can imagine how they tasted. Threw them away. Low brow unprofessional behavior.
Shana Robinson
It says it opens at 8am on the website but when i got there at 8:16 today, they were still closed. Hours should be updated.
Gokul Bala
First time having a 44oz (1.3L) Smoothie, it was delicious :) Recommend the Banana Boat.
Maycee Perrie
Sometimes your smoothie good and sometimes it’s terrible like they forgot to add some stuff. It’s a hit and miss with them.
Garrett Meyer
Made an order for a smoothie bowl and it wasnt ready 45 minutes later. Get yalls shit together.
Claudia Cuñat
Delicious
Jill
Mark was outstanding Great service
Annette Browning
They only had one guy on staff and he worked his TAIL off delivering amazing service with a smile!!
I am writing to express my extreme disappointment and frustration with the service I received at your location on Thursday, May 22, 2025, at approximately 2:00 PM. From the moment I entered the store, I felt completely disrespected. None of the three employees acknowledged me or offered a greeting—they simply looked at me and then looked away.
When I approached the counter, the employee who appeared to be new signed into the register with little enthusiasm and asked, “So what can I get for you?” in a dismissive tone. As I began placing my order, she seemed unsure of how to proceed and called over another employee. This second employee approached with a visibly negative attitude, questioned my order, and when I corrected her, she rolled her eyes and walked away.
I attempted to continue my order, but the new employee struggled how to substitute an ingredient. Another employee was called over, and her attitude was unacceptable. She informed me that I couldn’t make the substitution—even though I have done so regularly in the past. During this exchange, a forth employee briefly appeared from the back, looked out, and then disappeared again without offering assistance.
This entire experience was incredibly disrespectful. The behavior of these employees was unprofessional and insulting. Based on this interaction, I will not be returning to this Smoothie King location and hope that this matter is addressed appropriately.
Watermelon gut health, is the way to go. Thanks Mark for hooking it up!!!
Run an audit on this place, they steal from customers. Adding tips to the total hoping we won’t notice. We noticed and they instantly got defensive, called their manager saying “a customer tipped us but now they want a refund” trying to cover themselves. Drinks made after this, so you can imagine how they tasted.
Threw them away. Low brow unprofessional behavior.
It says it opens at 8am on the website but when i got there at 8:16 today, they were still closed. Hours should be updated.
First time having a 44oz (1.3L) Smoothie, it was delicious :) Recommend the Banana Boat.
Sometimes your smoothie good and sometimes it’s terrible like they forgot to add some stuff. It’s a hit and miss with them.
Made an order for a smoothie bowl and it wasnt ready 45 minutes later. Get yalls shit together.
Delicious
Mark was outstanding
Great service
They only had one guy on staff and he worked his TAIL off delivering amazing service with a smile!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I really enjoyed this particular location.
Atmosphere: 5
Food: 5
Service: 5
Excellent service, place was spotless too!
Atmosphere: 5
Food: 5
Service: 5
Cannot explain how delicious the smoothie is here I got the pineapple surf and I definitely will be coming back!!!
Atmosphere: 5
Food: 5
Service: 5
Great smoothies!
Atmosphere: 5
Food: 5
Service: 5
Tasty!
Atmosphere: 5
Food: 5
Service: 5
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