Wow, a 10/10 experience at the Smoothie King in downtown New Orleans! I had to share my experience. I was so impressed with the exceptional service we received from Gavin and manager Kelley. When we placed our order, we had several dietary restrictions and allergies that made it a bit complicated. Gavin was so incredibly patient and careful, making sure to note every detail and prepare our order with the utmost precision. Honestly, I'm pretty sure he took more notes than I did in my college chemistry class, which I really appreciated! After we ordered, we went outside to wait, expecting a bit of a delay due to the special preparation. To our surprise, a few minutes later, Kelley came out and found us to personally deliver our smoothies! She went above and beyond to make sure our order was perfect and we didn't have to wait around. The whole place was incredibly clean, the staff was accommodating and friendly, and the service was super fast. This location is an absolute gem. If you're in the area and need a delicious and perfectly prepared smoothie, you need to stop by and see this team!
Atmosphere: 5
Food: 5
Service: 5
Celeste Juno
Exceptional, fast, friendly experience!
Atmosphere: 5
Food: 5
Service: 5
kaitlin anderson
This location never disappoints! The smoothies are always fresh and taste amazing, and the team here goes above and beyond to make sure customers are happy. Service is quick, the store is spotless, and the positive energy makes every visit a great one. Highly recommend to anyone looking for a healthy and tasty treat
Atmosphere: 5
Food: 5
Service: 5
Mark Andrade
employees here are amazing the loaded toast was breath taking
Atmosphere: 5
Food: 5
Service: 5
nonya buisness
I love this location it's the best one in my opinion, the staff is so friendly, and always are on top of the service skills! 5 stars
Atmosphere: 5
Food: 5
Service: 5
Alex McConduit
Jhai & Joe hooked it up. These two are great. Told me all about the toast and the 9.99 deal with a 20 oz and helped me pick the perfect smoothie for the combo. These brothers got it on lock… Will def be coming again anytime I’m downtown.
Atmosphere: 5
Food: 5
Service: 5
Ally Mueller
Terrible customer service
Atmosphere: 1
Food: 1
Service: 1
kelly Smith
I am writing to express my extreme disappointment and frustration with the service I received at your location on Thursday, May 22, 2025, at approximately 2:00 PM. From the moment I entered the store, I felt completely disrespected. None of the three employees acknowledged me or offered a greeting—they simply looked at me and then looked away.
When I approached the counter, the employee who appeared to be new signed into the register with little enthusiasm and asked, “So what can I get for you?” in a dismissive tone. As I began placing my order, she seemed unsure of how to proceed and called over another employee. This second employee approached with a visibly negative attitude, questioned my order, and when I corrected her, she rolled her eyes and walked away.
I attempted to continue my order, but the new employee struggled how to substitute an ingredient. Another employee was called over, and her attitude was unacceptable. She informed me that I couldn’t make the substitution—even though I have done so regularly in the past. During this exchange, a forth employee briefly appeared from the back, looked out, and then disappeared again without offering assistance.
This entire experience was incredibly disrespectful. The behavior of these employees was unprofessional and insulting. Based on this interaction, I will not be returning to this Smoothie King location and hope that this matter is addressed appropriately.
Malik G.
Watermelon gut health, is the way to go. Thanks Mark for hooking it up!!!
Brooke Bechtol
Run an audit on this place, they steal from customers. Adding tips to the total hoping we won’t notice. We noticed and they instantly got defensive, called their manager saying “a customer tipped us but now they want a refund” trying to cover themselves. Drinks made after this, so you can imagine how they tasted. Threw them away. Low brow unprofessional behavior.
Wow, a 10/10 experience at the Smoothie King in downtown New Orleans! I had to share my experience. I was so impressed with the exceptional service we received from Gavin and manager Kelley.
When we placed our order, we had several dietary restrictions and allergies that made it a bit complicated. Gavin was so incredibly patient and careful, making sure to note every detail and prepare our order with the utmost precision. Honestly, I'm pretty sure he took more notes than I did in my college chemistry class, which I really appreciated!
After we ordered, we went outside to wait, expecting a bit of a delay due to the special preparation. To our surprise, a few minutes later, Kelley came out and found us to personally deliver our smoothies! She went above and beyond to make sure our order was perfect and we didn't have to wait around.
The whole place was incredibly clean, the staff was accommodating and friendly, and the service was super fast. This location is an absolute gem. If you're in the area and need a delicious and perfectly prepared smoothie, you need to stop by and see this team!
Atmosphere: 5
Food: 5
Service: 5
Exceptional, fast, friendly experience!
Atmosphere: 5
Food: 5
Service: 5
This location never disappoints! The smoothies are always fresh and taste amazing, and the team here goes above and beyond to make sure customers are happy. Service is quick, the store is spotless, and the positive energy makes every visit a great one. Highly recommend to anyone looking for a healthy and tasty treat
Atmosphere: 5
Food: 5
Service: 5
employees here are amazing the loaded toast was breath taking
Atmosphere: 5
Food: 5
Service: 5
I love this location it's the best one in my opinion, the staff is so friendly, and always are on top of the service skills! 5 stars
Atmosphere: 5
Food: 5
Service: 5
Jhai & Joe hooked it up. These two are great. Told me all about the toast and the 9.99 deal with a 20 oz and helped me pick the perfect smoothie for the combo. These brothers got it on lock… Will def be coming again anytime I’m downtown.
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service
Atmosphere: 1
Food: 1
Service: 1
I am writing to express my extreme disappointment and frustration with the service I received at your location on Thursday, May 22, 2025, at approximately 2:00 PM. From the moment I entered the store, I felt completely disrespected. None of the three employees acknowledged me or offered a greeting—they simply looked at me and then looked away.
When I approached the counter, the employee who appeared to be new signed into the register with little enthusiasm and asked, “So what can I get for you?” in a dismissive tone. As I began placing my order, she seemed unsure of how to proceed and called over another employee. This second employee approached with a visibly negative attitude, questioned my order, and when I corrected her, she rolled her eyes and walked away.
I attempted to continue my order, but the new employee struggled how to substitute an ingredient. Another employee was called over, and her attitude was unacceptable. She informed me that I couldn’t make the substitution—even though I have done so regularly in the past. During this exchange, a forth employee briefly appeared from the back, looked out, and then disappeared again without offering assistance.
This entire experience was incredibly disrespectful. The behavior of these employees was unprofessional and insulting. Based on this interaction, I will not be returning to this Smoothie King location and hope that this matter is addressed appropriately.
Watermelon gut health, is the way to go. Thanks Mark for hooking it up!!!
Run an audit on this place, they steal from customers. Adding tips to the total hoping we won’t notice. We noticed and they instantly got defensive, called their manager saying “a customer tipped us but now they want a refund” trying to cover themselves. Drinks made after this, so you can imagine how they tasted.
Threw them away. Low brow unprofessional behavior.
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It says it opens at 8am on the website but when i got there at 8:16 today, they were still closed. Hours should be updated.
First time having a 44oz (1.3L) Smoothie, it was delicious :) Recommend the Banana Boat.
Sometimes your smoothie good and sometimes it’s terrible like they forgot to add some stuff. It’s a hit and miss with them.
Made an order for a smoothie bowl and it wasnt ready 45 minutes later. Get yalls shit together.
Delicious
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