South Philly Cheesesteaks & Fries

My steak sandwich was really good I must say just make sure you tell them to dress it because it comes just as.. the tator tots were great , the cashier was nice it was early when I went so not that busy so the cashier did hold a friendly conversation while I was waiting on my order will visit again

Atmosphere: 5

Food: 4

Service: 5

Food was very very horrible. Just because you get delivery doesn’t mean send me anything. Bread was steal meat cold no bell peppers just a whole lot of black pepper. Fries was brunt and it had 3 different kind of fries at that.. Bad experience all around I give them 0 out of 10..

Food: 1

Service: 1

Not sure why this has low reviews. That grill was perfectly used; the staff were cool; the service was fast. The burger was deliciously juicy, cheesy, and flavorful. I wish I had time for another. Damn good burger.

Atmosphere: 5

Food: 5

Service: 5

Bad service, they don't give ice in the drinks and they don't give any notice

Atmosphere: 3

Food: 3

Service: 1

I got a cheese steak , included pieces of old charred steak that tasted like metal and rust. It was so bad I couldn't eat it and I'm really hoping it doesn't make me sick. Garbage, don't waste your money.

Atmosphere: 1

Food: 1

Service: 1

I feel like this place is stealing from people. Not in terms of their high prices, but literally through lying about what you will be charged.
~New Orleans sales tax is 10% but the tax on my receipt is over that. Tax should have been 1.63 but it was 2.08.
~The cashier blatantly lied to me after he gave me a large drink without asking, saying it was the same price with my combo, but then I was upcharged 60 cents for the large. And he literally didn't fill my cup all the way.
~I was also confused why lettuce/tomato/pickles are listed on the menu as free toppings for philly cheesesteaks and chicken sandwiches but on my plain burger (no cheese) they each cost 60 cents.

After I paid, the cashier walked away without giving me a receipt. When he saw I was waiting he acted surprised. The receipt had printed automatically but he didn't seem happy that I wanted to see it.

I know this isn't a huge amount of money in the scheme of things, but if you find a way to ad around $2.50 to every order by lying and misleading your customers I'm sure it ads up pretty quickly.
Obviously I did not have the time or energy to wait in line again just to ask for a partial refund. But why would a cashier lie like that to make the owner money? Please, make it make sense.

Photo reference included.

Food: 3

Service: 1

The perfect smash burger. My husband and I really enjoyed it!

Atmosphere: 5

Food: 5

Service: 5

The burger and fries were awesome.

Atmosphere: 5

Food: 5

Service: 5

They had the best burger I ever ate

Atmosphere: 5

Food: 5

Service: 5

The French fries were undercooked, we ordered a chicken Philly and got a beef Philly, and we had to go to other restaurants to get utensils and condiments. One of our items was a cheeseburger that was over salted and was awful. Just very disappointing considering all of the great food we’ve had in New Orleans.

Atmosphere: 1

Food: 1

Service: 1

Meh. I was feeling like eating a good sandwich. What I got was some crusty bread with not a whole lot of meaty goodness. It took forever to go through the line and get my order. The employee working the register was less than thrilled to be taking my order as you could tell there were a million other places he’d rather be at than working at this restaurant. The choices of drinks were limited to about three since the others were out. The only positive thing about this establishment were the loaded fries, as my son really enjoyed those.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Loaded Fries

3.99 for Fries and drink combo only to be told they are out of ketchup when we picked up our order.

waited over 30 minutes for the food and it was not good.

Atmosphere: 1

Food: 2

Service: 1

It was not good the onions where not cut. I had a giant piece of onion in the cheesestake.

Food: 2

Normal fries were fine although the loaded ones weren’t so loaded. Probably not worth the $ unless your getting normal fries as they only cost $3