Starbucks

601 Poydras St, New Orleans
(504) 264-8537

Recent Reviews

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Francesco Marano

Came here on Thanksgiving ordered a venti blonde roast coffee. Place was clean service was friendly but music was wayyyyy too loud.

Atmosphere: 3

Food: 5

Service: 5

Deidre Young Butterflies Media Creations

I was staying in another hotel close by.But this starbucks offered my frappuccino
I came 2 days in a row and they did not get my order right? The attitude of the staff was not the best. Nothing that I expected from New Orleans.

Atmosphere: 2

Food: 2

Service: 2

Jeanne’ Jasmine Thompson

Starring Starby’s
Read Time: 1 min

Quickest Starby’s visit ever! S/o to Stormy with the cool hair for all her help!

Atmosphere: 4

Food: 3

Service: 5

Brandon Smith

Terrible, please pass this Starbucks up. There are many in the area. I work near by in a corporate office. Slowest Starbucks in the country. Extremely lazy workers, no personality, argumentative staff. Zoey needs to be at the back of the house personality is terrible ( please see video footage of incident 11/5 (In store)

Atmosphere: 1

Food: 1

Service: 1

JAY Tho

In a spot where you will have to double park to get inside.

Atmosphere: 4

Service: 4

B Parker

Rude Staff and Long Waits

If you’re looking for a friendly, smooth Starbucks experience, this location might not be the best choice during busy hours. The store becomes extremely congested, and the wait times can get very long, which makes the experience stressful instead of enjoyable. What really stood out to me, though, was the attitude from some of the staff — several employees came across as dismissive or condescending, as if they were doing customers a favor rather than providing service. Everyone deserves to be treated with respect, and that goes both ways. I’ve been to many Starbucks locations where the atmosphere was welcoming and the staff went above and beyond, but unfortunately, that wasn’t the case here. I truly hope management addresses this, because a little kindness and professionalism would make a big difference.

Atmosphere: 2

Food: 2

Service: 1

Oscar White

I literally never leave reviews, but I had to say something about my experience at this location today. They were so busy when I stopped in this afternoon and people were being difficult. This woman at the pick up area was being incredibly impatient and kept repeatedly stopping the baristas to ask how many drinks were ahead of her(read the room!!) and would not leave them alone to do their work and get all of us on our way. Michael was a masterclass in patience and service. He handled it with grace and kindness that I would NOT have been able to muster if I was in his shoes, and kept those drinks coming. Bravo, Michael!

Atmosphere: 5

Food: 5

Service: 5

jbud03314

Starbucks was not busy. The service was good and fast.

Atmosphere: 4

Food: 4

Service: 4

Satria Hardjakaprabon

MY COMFORT PLACE 10,700 MILES AWAY FROM HOME❤️been here a few times to work from my laptop

Atmosphere: 5

Food: 5

Service: 5

Sarah Price

There was a slight issue with my starbucks card when I arrived here, but the staff were nothing but kind and helpful. Full marks, thank you all for your excellent service today. :)

Service: 5

Evilvirus

Very friendly!

Atmosphere: 5

Food: 5

Service: 5

Toiya Lakell

I ordered my drink online, stated it was ready. When I went in to do a pick up, had to wait 15 minutes for drink to be prepared. Disappointed.

Atmosphere: 4

Food: 4

Service: 1

Mrs. Monique Harris (Mothering Well in God)

Friendly staff. Prompt service.

Atmosphere: 5

Food: 5

Service: 5

Blue Lilly

Ordered on app. Everything was ready for pickup within 5min. Spacious store with good number of sittings. The venti strawberry matcha frapp was great for ~$6.00

Atmosphere: 4

Food: 5

Service: 5

A L

As a delivery driver, I actively avoid coming here. Why? You will wait at least 15 minutes to be acknowledged by staff so you can ask them about the order being picked up, after which you will be waiting an additional 10-20 minutes for them to START making the order. I've had this happen several times. What should be an in and out thing, ends up turning into a whole ordeal dealing with these rude baristas. Not one of them has a lick of customer service skills, time management skills, organizational skills, communication skills, or just any business dealing with the public. We've all been there. I was a waitress for the better part of my 20's, but when I couldn't deal with people any more, I STOPPED TAKING CUSTOMER FACING JOBS. Just a thought...

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