The Vault NOLA
501 Verret St, New Orleans
(504) 453-2720
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The service was excellent. The food was delicious. The atmosphere was perfect. I will definitely recommend this restaurant to my family and friends
Atmosphere: 5
Food: 5
Service: 5
This was probably my favorite restaurant in NOLA. It's black owned I went for brunch the vibe staff were cool and they had a Dj The food and drinks were top tier. I salute the cooks they ain't playing.
Atmosphere: 5
Food: 5
Service: 5
The experience was excellent, the customer service could use some improvement. When I say improvement, the hostess staff need to pay a little bit more attention to the customers needs. The reservation was for 1130. All parties were present, but after an hour or hour and 20 minutes, we were told we needed to wrap up our experience because they had another seatingthat needed to come in. I thought that was a little rude to ask your guest to hurry up and finish eating.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Gumbo, Fried Catfish
I really enjoyed the atmosphere,Good Vibe Good People and Music ,Can’t wait to do a Friday night
Atmosphere: 5
Food: 5
Service: 5
Loved this place. Loved the DJ/singer with the singing to the ladies to the birthday/special ocassions shout outs, the special songs dedicated to Birthday girls.The servers was awesome,the chef was awesome. The food was amazing, and the decor was amazing, wait til you see the room set up with all kinds of fruits and pastrys,truly amazing. The Vault is a VIBE.
Atmosphere: 5
Food: 5
Service: 5
Atmosphere was everything thts it ,food was cold and horrible for $50 buffet my food was cold ,no shrimp and grits ask cook why he said because nobody ate it was week so he wasn't doing anymore ,the advertising video that was going around ,had lamb chops and everything and none of that was there ran out chicken ,I was told lemonade,water and tea was included and when we get there they charge us for it was very unorganized it took literally almost 15 min before we got a waiter ,horibble ,horrible service would not recommend
Atmosphere: 5
Food: 1
Service: 1
The worst experience ever.
My recent visit to The Vault NOLA for Sunday brunch presented several operational challenges. While I was eager to experience the venue/food based on Facebook videos/pictures, the reality proved less than ideal. Upon arrival, the establishment was overcrowded, and parking was limited in the surrounding residential area, creating logistical difficulties.
Once inside, the layout and seating arrangements were very tight, hindering the waitstaff's ability to navigate the space and impacting customers' movement. The hostess seemed overstressed and overwhelmed coordinating with supervisor on guests who arrived without a reservation as well as helping out whereever she was needed.
Furthermore, the ambience was affected by excessively loud music and an apparent staff shortage, resulting in delayed drink service and checkout.
Unfortunately, the expected aromas of freshly prepared food were absent and made me hesitant about the experience. Upon examining the buffet, I observed that many food pans were uncovered, leading to food being served at room temperature.
Furthermore, there appeared to be insufficient monitoring of the food, with some items being unavailable. The single chef managing waffle, egg, and other breakfast station struggled to keep up with the high demand.
Due to the slow pace of food replenishment, I was discouraged from partaking in additional servings of food. I consumed a minimal amount of food, primarily because I prefer my meals to be served hot. I sampled the chicken and sausage gumbo, which was quite salty and the only hot dish available, along with the fresh fruit, which lacked sweetness.
While The Vault NOLA possess considerable potential for growth and improvement, I regret to say I will not be returning at this time.
This experience particularly the cost of $50 per person, including the automatic 18% gratuity was simply not worth it to me. Until my next food adventure.~ Bougie Foodie
Atmosphere: 2
Food: 2
Service: 2
One of the best brunch spots in New Orleans. The food was on POINT!!!! Imran all the food was on Point!!! I definitely will come back again. Staff was great. DJ was good too
Atmosphere: 5
Food: 5
Service: 5
I had never heard of the restaurant The Vault Nola before went to dinner for his 29th birthday. When you walk in this Elegant place it so amazing! You see beautiful chandeliers hanging in the ceiling warm lighting of soft! When eating you had music playing while waiting for food! The food was delicious so wonderful!!😋😋❤️👏This Black Own Restaurant with great people! The vibe was so cool this best part it actually have real Vault inside so cool!! If you every in New Orleans try this beautiful restaurant!!💯🔥🔥🔥❤️👏👏👏⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Buffet type settings, but Nice..
Atmosphere: 4
Food: 4
Service: 4
Went for Sunday brunch, the atmosphere is all that so are the people. DJ plays and sings. Make a reservation just in case it's busy.
Atmosphere: 5
Food: 5
Service: 5
Nice place for brunch or other gatherings
Atmosphere: 5
Food: 5
Service: 5
Your paying for the atmosphere. The food isn't worth the price and we had to track the waitress down. Was charged for a large party which is anything over 4 people.
Atmosphere: 5
Food: 2
Service: 1
Definitely will be back everything was nice
Atmosphere: 5
Food: 5
Service: 5
Loading...