Wendy's
$ • Fast Food, Burgers
Hours:
1301 St Charles Ave, New Orleans
(504) 313-6661
About Wendy's
Customers' Favorites
Wendy's Reviews
I ordered a Baconnator Combo with only ketchup I get back to My hotel and this sandwich has Mayo all over it. I called the store several times and no one answered. I continue to call the store and a young lady answers and when i ask to speak to the manager she hangs up the phone. Wow what type of customer service is that however I continue to call the store and now the manager "Darrious" answers and I explain the issue and request a refund and he states he's unavailable to that...read full review
NO it was the worst customer service I've ever had. The counter where they serve you the food was dirty and where they keep the condiments was filthy
Ratings
Menu
Hours
| Monday | 6AM - 1AM |
| Tuesday | 6AM - 1AM |
| Wednesday | 6AM - 1AM |
| Thursday | 6AM - 1AM |
| Friday | 6AM - 1AM |
| Saturday | 6AM - 1AM |
| Sunday | 6:30AM - 1AM |
Wendy's is a popular spot known for amazing burgers that leave a great impression on customers. The staff is friendly and accommodating, with many experiences highlighting their helpfulness. Recently, one customer even received free fries for a kind gesture. The establishment is clean and kid-friendly, making it a suitable choice for families. It is also wheelchair accessible, ensuring everyone can enjoy their meals comfortably.
Despite occasional busyness, especially during events, the food comes out quickly and is always prepared properly. Customers have noted that even when the registers faced issues, the drive-thru staff efficiently took orders and delivered fresh food. However, there have been times when mistakes occurred with orders, leading to some confusion among staff and customers. Nevertheless, the polite cashiers and efficient service help set Wendy's apart from other fast-food joints in the area. One minor drawback mentioned is that the outlets do not work, making it difficult for customers to charge their phones while dining.