Food is good. Service is okay at best. But fairly typical Wendy's in my opinion.
Today the place was just about empty. Seem to be doing a lot of pickup orders though.
Atmosphere: 2
Food: 4
Service: 3
smg10779
Please make sure you really check your burger. Asked and paid for three different types of burgers ( #1 meal, #2 meal and the new cheesy bacon cheese burger) got to the hotel room and found out we got 3 identical burgers. Meat, cheese and bacon.
Atmosphere: 2
Food: 3
Service: 2
Michael Murphy
Awful service!
Atmosphere: 1
Food: 1
Service: 1
Packman Brew
I arrived to New Orleans on 2/12/26 and decided to stop at Wendy's since we just got into town. Instead of using the drive thru to avoid the order we went inside. Not busy and didn't wait long but after getting my order I left with it and make the mistake of not checking the order. After getting to my hotel, my chilli was missing and the two cheese burgers were flat and greasy. The lettuce was very wilted and the fried were cold. It was only a 2 minute drive to my room from Wendy's which shows this was a cold order.
Atmosphere: 1
Food: 1
Service: 1
madison briggs
Rude ppl in general and got a roach infestation lol
Atmosphere: 1
Food: 1
Service: 1
2bearbear Tom Lim
This morning, we started with breakfast at Wendy’s. Our hotel at Maison Saint Charles provided coffee at the lobby. So Tom went to Wendy’s next door just for the biscuits. At Wendy’s, unlike Popeye’s , there weren’t any posters that indicated what were the deals that were on. So Tom just ordered what would be a nice breakfast sandwich – the sausage, egg and cheese biscuit. At $3.59 per biscuit, it would be comparable to a sandwich at McDonald’s in Singapore. However, after Tom ordered, the lady mentioned that it was on offer at $1. $1 for a sausage, egg and cheese biscuit! 😱
Tom then ordered 2 for a grand total of $2.22 inclusive of taxes. Also, the biscuit turned out to be better than the one we had at Charleston and we paid 2 for #$3 then. Later, we found out that the $1 biscuit deal is only for a limited time only for breakfasts till 1030am...
For the full review and details of our 5 months Round The World (RTW) travels, visit 2bearbear today!
Atmosphere: 4
Food: 4
Service: 4
Yahyah El
My entire order was WRONG! Wrong salad, instead of a baked potato, I got cold soggy fries and no drink! A person could be allergic to pecans and y’all just out here serving wrong salads! SHAME
EDIT: it’s now the next year, I ordered 2 kids meals for delivery and received one. I guess one of my children can’t eat huh???
NEVER AGAIN WENDYS
Atmosphere: 1
Food: 1
Service: 1
kayden havers
I payed for a biggie bag and and exra nugget and they messed up my order didnt give me a receipt and had an attitude in return…. I’m utterly disappointed as someone who works in the food industry do better for real!!!
Atmosphere: 1
Food: 1
Service: 1
Lovely CV5
Horrible service and insanely rude staff. Gave my burger back twice and still they got it wrong. The manager was so ugly and when I said that’s fine I just want my money back. They didn’t know how to refund a card so they gave it to me in cash but spoke no words and just handed me the money and shoooed me away with their hand. Just horrible. I mean you get paid to provide a service and if it’s wrong that’s ok I gave the opportunity for them to fix twice then she didn’t want to fix it and said we have no tomatoes. All with a bothered demeanor… like I did something. Customer service was horrid and if I could give a zero I would. So disappointed.
This is without doubt my favorite Wendy's franchise in the city. I've come to expect a certain level of imperfection in fast food -- cold fries, wrong drink, missing straw, the like. In my patronage of this particular franchise, I have never had anything but a wonderful experience. I mean, even down to the exact right number of ketchup packets in the bag going through the drivethru WITHOUT ASKING.
Seeing some of the other reviews of this location, I simply cannot fathom those events taking place here. Even the drive thru staff are CONSISTENTLY friendly! It's truly remarkable and I cannot give enough kudos.
So, really, thank you St. Charles Wendy's. You're doing a great job.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Thompson
I am not going to add any stars for a reason. I went in on Thursday evening and Jan 1. The crew was nice, food was fast and hot. I went in Friday morning and the front lady was rude, pushy, I wanted to get a chicken biscuit for my wife...I told them I did not want the honey biscuit. I got the burrito combo and my wife got chicken biscuit combo. Taters were cold. Biscuit had honey on it. So do not advise going to this location in the mornings until management change.
Aris Ste
8:19 on December 11,2025 young black female wearing glasses at window has bad attitude especially when. I reminded her I asked for no ice in my drink she snatched it out my hand poured half out and repoured just a Lil more back in was wild. Maybe she needs a break
Atmosphere: 1
Food: 1
Service: 1
eric simpson
Never got our order taken it’s 1130 am no one in line. Never come here for good or fast service
Atmosphere: 1
Service: 1
Zaquery Zabower
I ordered a plain 10 piece with fries and a slushie, what I got? 3 orders of medium fries and and a lemonade. How?
Food is good. Service is okay at best.
But fairly typical Wendy's in my opinion.
Today the place was just about empty. Seem to be doing a lot of pickup orders though.
Atmosphere: 2
Food: 4
Service: 3
Please make sure you really check your burger. Asked and paid for three different types of burgers ( #1 meal, #2 meal and the new cheesy bacon cheese burger) got to the hotel room and found out we got 3 identical burgers. Meat, cheese and bacon.
Atmosphere: 2
Food: 3
Service: 2
Awful service!
Atmosphere: 1
Food: 1
Service: 1
I arrived to New Orleans on 2/12/26 and decided to stop at Wendy's since we just got into town. Instead of using the drive thru to avoid the order we went inside. Not busy and didn't wait long but after getting my order I left with it and make the mistake of not checking the order. After getting to my hotel, my chilli was missing and the two cheese burgers were flat and greasy. The lettuce was very wilted and the fried were cold. It was only a 2 minute drive to my room from Wendy's which shows this was a cold order.
Atmosphere: 1
Food: 1
Service: 1
Rude ppl in general and got a roach infestation lol
Atmosphere: 1
Food: 1
Service: 1
This morning, we started with breakfast at Wendy’s. Our hotel at Maison Saint Charles provided coffee at the lobby. So Tom went to Wendy’s next door just for the biscuits. At Wendy’s, unlike Popeye’s , there weren’t any posters that indicated what were the deals that were on. So Tom just ordered what would be a nice breakfast sandwich – the sausage, egg and cheese biscuit. At $3.59 per biscuit, it would be comparable to a sandwich at McDonald’s in Singapore. However, after Tom ordered, the lady mentioned that it was on offer at $1. $1 for a sausage, egg and cheese biscuit! 😱
Tom then ordered 2 for a grand total of $2.22 inclusive of taxes. Also, the biscuit turned out to be better than the one we had at Charleston and we paid 2 for #$3 then. Later, we found out that the $1 biscuit deal is only for a limited time only for breakfasts till 1030am...
For the full review and details of our 5 months Round The World (RTW) travels, visit 2bearbear today!
Atmosphere: 4
Food: 4
Service: 4
My entire order was WRONG! Wrong salad, instead of a baked potato, I got cold soggy fries and no drink! A person could be allergic to pecans and y’all just out here serving wrong salads! SHAME
EDIT: it’s now the next year, I ordered 2 kids meals for delivery and received one. I guess one of my children can’t eat huh???
NEVER AGAIN WENDYS
Atmosphere: 1
Food: 1
Service: 1
I payed for a biggie bag and and exra nugget and they messed up my order didnt give me a receipt and had an attitude in return…. I’m utterly disappointed as someone who works in the food industry do better for real!!!
Atmosphere: 1
Food: 1
Service: 1
Horrible service and insanely rude staff. Gave my burger back twice and still they got it wrong. The manager was so ugly and when I said that’s fine I just want my money back. They didn’t know how to refund a card so they gave it to me in cash but spoke no words and just handed me the money and shoooed me away with their hand. Just horrible. I mean you get paid to provide a service and if it’s wrong that’s ok I gave the opportunity for them to fix twice then she didn’t want to fix it and said we have no tomatoes. All with a bothered demeanor… like I did something. Customer service was horrid and if I could give a zero I would. So disappointed.
Atmosphere: 1
Food: 1
Service: 1
Great service and fresh food..
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
This is without doubt my favorite Wendy's franchise in the city. I've come to expect a certain level of imperfection in fast food -- cold fries, wrong drink, missing straw, the like. In my patronage of this particular franchise, I have never had anything but a wonderful experience. I mean, even down to the exact right number of ketchup packets in the bag going through the drivethru WITHOUT ASKING.
Seeing some of the other reviews of this location, I simply cannot fathom those events taking place here. Even the drive thru staff are CONSISTENTLY friendly! It's truly remarkable and I cannot give enough kudos.
So, really, thank you St. Charles Wendy's. You're doing a great job.
Atmosphere: 5
Food: 5
Service: 5
I am not going to add any stars for a reason. I went in on Thursday evening and Jan 1. The crew was nice, food was fast and hot. I went in Friday morning and the front lady was rude, pushy, I wanted to get a chicken biscuit for my wife...I told them I did not want the honey biscuit. I got the burrito combo and my wife got chicken biscuit combo. Taters were cold. Biscuit had honey on it. So do not advise going to this location in the mornings until management change.
8:19 on December 11,2025 young black female wearing glasses at window has bad attitude especially when. I reminded her I asked for no ice in my drink she snatched it out my hand poured half out and repoured just a Lil more back in was wild. Maybe she needs a break
Atmosphere: 1
Food: 1
Service: 1
Never got our order taken it’s 1130 am no one in line. Never come here for good or fast service
Atmosphere: 1
Service: 1
I ordered a plain 10 piece with fries and a slushie, what I got? 3 orders of medium fries and and a lemonade. How?
Atmosphere: 1
Food: 1
Service: 1
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