McDonald's

Name: McDonald's
Address: 1206 Creswell Ln, Opelousas, Louisiana, 70570, US
Telephone: (337) 948-9169
Price range: $
Rating: 2.4

$ • Fast Food, Burgers, Coffee Shops

Hours:
1206 Creswell Ln, Opelousas
(337) 948-9169

Menu Order Online

About McDonald's

McDonald's is a convenient fast-food restaurant located off the highway. The staff is friendly, but the cleanliness of the bathrooms and the overall store could be improved. The ordering process through the app is straightforward, although the staff could better communicate the pick-up procedure. The breakfast menu items, such as the fresh hash browns and hot sandwiches, are a great option, and the restaurant is wheelchair-accessible. However, some customers have experienced long wait times, especially during busy hours, with one waiting 35 minutes for a frappé and finding the food cold and the frappé all melted. There are concerns about management, as at times the staff seem overwhelmed, and the team lead or manager has been seen yelling at employees and sending them home early. During peak times, the restaurant struggles to handle the influx of customers, causing delays for courier deliveries and longer wait times for orders. Additionally, safety measures like stickers on food bags are not always effective, leading staff to break safety tags to ensure the correct items are in the bag, which can cause delays and customer dissatisfaction. Overall, while the restaurant offers good breakfast options and is accessible, improvements in cleanliness, management, and efficiency are needed.