Waffle House
$ • Breakfast, American
Hours:
723 W Pine St, Ponchatoula
(985) 386-2300
About Waffle House
Customers' Favorites
Waffle House Reviews
ONLY BRING YOUR FAMILY HERE IF YOU WANT THEM TO WITNESS A WAITRESS PHYSICALLY ASSUALT YOU OVER HASHBROWNS. We literally had to call the police because my hashbrown order was wrong, waitress says she will take it off of the bill. Ok great! Get to the podium to pay and was still being charged for said hashbrowns. I mention the conversation to the waitress that we had just had about this where she told me she wod remove them off my bill. She says she never said that and that the...read full review
Large order, ready is 15 minutes. Got everything right. Was hot and great! Well done!
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Waffle House is a restaurant known for its waffles and service. Kim is a waitress who stands out for her attentiveness, kindness, and interesting conversations. The service is often described as outstanding, and the food is cooked properly and delicious. Customers highlight that the food options are the best, and no matter what they choose, they receive really good food. The diner is nice and clean, with a playful atmosphere that makes visitors feel comfortable. Staff members like Melvin and Randa are noted for being very sweet, contributing to a welcoming environment. The restaurant can be crowded, but it offers a large parking lot that is easy to enter, making it convenient for families and kids who visit regularly.
However, there have been incidents where the service and food experience were not up to par. There was an altercation over a hashbrowns order, where the waitress physically assaulted the customer, and the customer had to call the police. The customer was still charged for the smushed food that was not eaten and left on the counter. Despite these issues, many customers continue to visit Waffle House for its great food and friendly staff. The restaurant occasionally faces staffing challenges, which can lead to a less clean environment, but overall, the positive experiences outweigh the negative. It is recommended to visit this Waffle House for its unique staff and delicious waffles, while being mindful of the potential for service issues. Vegetarian options like veggies are available, and the restaurant is especially kid-friendly.