We waited a very long time for our food, a very long time!!! I asked for extra malt vinegar, as well as other condiments. They gave us everything but the malt vinegar. The food was not good at all. To wait as long as we did, to get the type of food we received was very disappointing.
While we were pulling up, an employee was smoking right in front of the door. It had a very unprofessional look to the restaurant.
The only good thing about the experience is the gentleman that took our order. He was nice, but again forgot the malt vinegar.
Atmosphere: 2
Food: 1
Service: 3
Sandra Ford
Purchased Captain D's today, was the worst I have ever gotten. Called and spoke with the manager and was told that it was the same fish as usual. I know this wasn't the fish I've gotten in the past, the fish had the texture of cotton and it was soft and soggy. The crust wasn't even crispy. Will not ever go back to Captain D's in Ruston Louisiana. EVER!!
Atmosphere: 1
Food: 1
Service: 1
Tracy McGee
Blackened salmon is my fav. Service in the drive-thru is extremely slow. They are normally apologetic and are really nice
Kid-friendliness: Yea
Atmosphere: 3
Service: 3
Recommended dishes: Battered Fish and Fries, Corn on the Cob, Mozzarella Sticks, Funnel Cake Stix, Giant Fish Sandwich, Add 2 Crab Shells
chad bearden
As someone who spent years working for Captain D’S, eating the food on a regular basis, I can honestly say that food and service has gotten better and better over the years! Shout out to the crew, Dana Crowe, and Mike for a job well done! Keep up the great work! Absolutely amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Battered Fish and Fries, Baked Potato
Andy Cross
Spicy Giant Fish Sandwich & Large Sweet Tea. Lunch for under $10. Drive thru service very friendly and efficient.
Food: 5
Service: 5
Collins
Love this place most unhealthy place you can eat but you don't go here for your health, but it's so good better than long John silver's in my opinion. Good place to enjoy a cheat day.
Food: 4
Service: 4
Michele knighten
This was the captainees in Ruston. Everybody was extremely nice. The food was amazing.All in all a very good visit
Atmosphere: 4
Food: 5
Service: 5
Evelyn Karr
The manager took our order and she was so rude. The chicken was good, but the fish was dripping from oil. Didn't eat the fish.
Atmosphere: 1
Food: 2
Service: 1
Ida Truelove
When it was time to pay we had an issue. My daddy, who is in his 70's, started counting out the money. He usually lays his bills on the counter until he has enough and then picks them up and hands them to the cashier, this way if he didn't have enough in smaller bills he could take out a larger bill for the whole meal. I have seen him do this all the time. Well apparently the cashier had a problem with that. Rudely told him he better pick that up and put that in her hand, he wasn't even done taking the cash out of his wallet. Yes my dad is white and yes the cashier is black. They weren't wearing name badges so I have no idea what their names are. She had short slicked back hair into a small pony tail wearing a dark Sherpa Jacket. She was also rude to the other white customers in the other line. They weren't even being checked out by her and she inserted herself into their conversation and was being rude to them. The nice cashier with the long braids kept apologizing. The treatment was uncalled for. I hope a manager sees this and reviews video. I will be leaving review after review about this attitude. My daddy is one of the nicest people anyone will ever meet. So now Captain D's associates can be rude and act racist to the white customers now and it's okay?. I could see if people were being rude to her and she got rude back but this was clearly not the case and should be addressed. I'll be telling everyone I know far and wide about the negative experience here. Why would someone go out of their way to be mean to others.
Stoped here on way back from AL. Senior day offer was great deal with plenty of really good food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Battered Fish and Fries, Loaded Baked Potato
Karen Busby
It was great
Lucas Peddie
Good food but slow service.
Atmosphere: 3
Food: 4
Service: 3
Woods holder
Pretty good stuff for drive thru fish! Drive thru staff was very nice and fast!
Food: 4
Service: 5
KittyGang_Lex
Went here today for my lunch break. Natasha took our order and she was very professional. she made sure she put in exactly as we ordered. i really appreciated this. the salmon and shrimp skewers were delicious as well and we were in and out in 10 mins. i really enjoyed the experience.
Great service from all the people!
Atmosphere: 4
Food: 3
Service: 5
We waited a very long time for our food, a very long time!!! I asked for extra malt vinegar, as well as other condiments. They gave us everything but the malt vinegar. The food was not good at all. To wait as long as we did, to get the type of food we received was very disappointing.
While we were pulling up, an employee was smoking right in front of the door. It had a very unprofessional look to the restaurant.
The only good thing about the experience is the gentleman that took our order. He was nice, but again forgot the malt vinegar.
Atmosphere: 2
Food: 1
Service: 3
Purchased Captain D's today, was the worst I have ever gotten. Called and spoke with the manager and was told that it was the same fish as usual. I know this wasn't the fish I've gotten in the past, the fish had the texture of cotton and it was soft and soggy. The crust wasn't even crispy. Will not ever go back to Captain D's in Ruston Louisiana. EVER!!
Atmosphere: 1
Food: 1
Service: 1
Blackened salmon is my fav. Service in the drive-thru is extremely slow. They are normally apologetic and are really nice
Kid-friendliness: Yea
Atmosphere: 3
Service: 3
Recommended dishes: Battered Fish and Fries, Corn on the Cob, Mozzarella Sticks, Funnel Cake Stix, Giant Fish Sandwich, Add 2 Crab Shells
As someone who spent years working for Captain D’S, eating the food on a regular basis, I can honestly say that food and service has gotten better and better over the years! Shout out to the crew, Dana Crowe, and Mike for a job well done! Keep up the great work! Absolutely amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Battered Fish and Fries, Baked Potato
Spicy Giant Fish Sandwich & Large Sweet Tea. Lunch for under $10. Drive thru service very friendly and efficient.
Food: 5
Service: 5
Love this place most unhealthy place you can eat but you don't go here for your health, but it's so good better than long John silver's in my opinion. Good place to enjoy a cheat day.
Food: 4
Service: 4
This was the captainees in Ruston. Everybody was extremely nice. The food was amazing.All in all a very good visit
Atmosphere: 4
Food: 5
Service: 5
The manager took our order and she was so rude. The chicken was good, but the fish was dripping from oil. Didn't eat the fish.
Atmosphere: 1
Food: 2
Service: 1
When it was time to pay we had an issue. My daddy, who is in his 70's, started counting out the money. He usually lays his bills on the counter until he has enough and then picks them up and hands them to the cashier, this way if he didn't have enough in smaller bills he could take out a larger bill for the whole meal. I have seen him do this all the time. Well apparently the cashier had a problem with that. Rudely told him he better pick that up and put that in her hand, he wasn't even done taking the cash out of his wallet. Yes my dad is white and yes the cashier is black. They weren't wearing name badges so I have no idea what their names are. She had short slicked back hair into a small pony tail wearing a dark Sherpa Jacket. She was also rude to the other white customers in the other line. They weren't even being checked out by her and she inserted herself into their conversation and was being rude to them. The nice cashier with the long braids kept apologizing. The treatment was uncalled for. I hope a manager sees this and reviews video. I will be leaving review after review about this attitude. My daddy is one of the nicest people anyone will ever meet. So now Captain D's associates can be rude and act racist to the white customers now and it's okay?. I could see if people were being rude to her and she got rude back but this was clearly not the case and should be addressed. I'll be telling everyone I know far and wide about the negative experience here. Why would someone go out of their way to be mean to others.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Stoped here on way back from AL. Senior day offer was great deal with plenty of really good food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Battered Fish and Fries, Loaded Baked Potato
It was great
Good food but slow service.
Atmosphere: 3
Food: 4
Service: 3
Pretty good stuff for drive thru fish! Drive thru staff was very nice and fast!
Food: 4
Service: 5
Went here today for my lunch break. Natasha took our order and she was very professional. she made sure she put in exactly as we ordered. i really appreciated this. the salmon and shrimp skewers were delicious as well and we were in and out in 10 mins. i really enjoyed the experience.
Atmosphere: 4
Food: 5
Service: 5
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