Dairy Queen Grill & Chill
1428 Cooktown Rd, Ruston
(318) 232-3248
Recent Reviews
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I bought a small snickers blizzard and it was amazing!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fries, Onion Rings, Hamburger, Ice Cream Cone, Banana Split, Cookie Dough, Chicken Strip Basket and Blizzard
Drive-thru was fast & efficient. Had the backyard bacon ranch burger (delish!) & wanted a holiday nog shake, but they were out (2 days after Christmas --shame om mgr for not ordering enough!) so settled for strawberry. Good with real strawberries blended in, not just flavored syrup.
Atmosphere: 4
Food: 4
Service: 4
Fries are sometimes not hot, but other than that it’s great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Ice Cream Cone
Go to place for the wife. She prefers their regular cheeseburger and fries over all others.
Atmosphere: 5
Food: 5
Service: 5
Mobile orders aren’t made until you arrive and tell them.
Atmosphere: 5
Food: 4
Service: 4
Rude girl named Kelsey has very nasty attitude and very unprofessional. I ordered at the drive thru window a triple dip cone(which I was charged for, but didn't get what I paid for). She became very upset when I refused to pull up to the trashcan and wait while she was going to serve others. She said it would only take 2 min, but it was more like 5. Then she brought my cone looking like it had been licked on and dropped on the floor. Look at the pictures. A hot mess. I will definitely not be back here again and will highly discourage anyone traveling I-20 WEST ....to NOT STOP at the Dairy Queen on exit 84. Keep driving. There's a nice one at exit 112 and the staff is friendly, professional, and know how to prepare treats. I'm also going to inform the manager because like myself there's no telling how many customers she has already ran off. Pitiful service and horrible ice cream cone. Uggghhhh
Atmosphere: 1
Food: 1
Service: 1
Food is always great when I go there
Atmosphere: 5
Food: 5
Service: 5
Blizzards and ice cream are good but the food is just not great it's not just this Dairy Queen it's all of them
Atmosphere: 3
Food: 1
Service: 3
Took my granddaughters for a quick lunch before shopping. The young lady that took our order was great. When I went back to get our ice cream there was a different young lady, she was rude, but I guess that happens. All in all it was a pleasant lunch
Atmosphere: 5
Food: 5
Service: 4
Sky helped with taking my order. Sky is exceptional. Her customer service it top notch. She was so friendly. Would come back for sure just from how awesome she was.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Is the burgers normally flat? Lettuce was soggy. Onion rings burnt. But.. As long as I'm not food poisoned I think I'll be alright.
Atmosphere: 3
Food: 2
Service: 4
Music too loud, but bigger issue is dirty tables. Clearly not wiped down.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Can't beat a Blizzard.
I have only ordered the blizzards from here and they are always good and the employees have always been very nice.
Atmosphere: 4
Food: 4
Service: 4
The no. 10 combo is a real burger, stacked with meat, my favorite. The main attraction is their turtle blizzard, it is to die for, so good. The young lady at the window was very sweet, great service.
Atmosphere: 5
Food: 5
Service: 5
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