Dairy Queen Grill & Chill

1428 Cooktown Rd, Ruston
(318) 232-3248

Recent Reviews

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Domonique Frost

I bought a small snickers blizzard and it was amazing!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Fries, Onion Rings, Hamburger, Ice Cream Cone, Banana Split, Cookie Dough, Chicken Strip Basket and Blizzard

David Hodges

Drive-thru was fast & efficient. Had the backyard bacon ranch burger (delish!) & wanted a holiday nog shake, but they were out (2 days after Christmas --shame om mgr for not ordering enough!) so settled for strawberry. Good with real strawberries blended in, not just flavored syrup.

Atmosphere: 4

Food: 4

Service: 4

Caden Conley

Fries are sometimes not hot, but other than that it’s great

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cheeseburger, Ice Cream Cone

Glenn F

Go to place for the wife. She prefers their regular cheeseburger and fries over all others.

Atmosphere: 5

Food: 5

Service: 5

Owen Spears

Mobile orders aren’t made until you arrive and tell them.

Atmosphere: 5

Food: 4

Service: 4

Jennie Jamerson

Rude girl named Kelsey has very nasty attitude and very unprofessional. I ordered at the drive thru window a triple dip cone(which I was charged for, but didn't get what I paid for). She became very upset when I refused to pull up to the trashcan and wait while she was going to serve others. She said it would only take 2 min, but it was more like 5. Then she brought my cone looking like it had been licked on and dropped on the floor. Look at the pictures. A hot mess. I will definitely not be back here again and will highly discourage anyone traveling I-20 WEST ....to NOT STOP at the Dairy Queen on exit 84. Keep driving. There's a nice one at exit 112 and the staff is friendly, professional, and know how to prepare treats. I'm also going to inform the manager because like myself there's no telling how many customers she has already ran off. Pitiful service and horrible ice cream cone. Uggghhhh

Atmosphere: 1

Food: 1

Service: 1

nakia griffin

Food is always great when I go there

Atmosphere: 5

Food: 5

Service: 5

Andrew Shaver

Blizzards and ice cream are good but the food is just not great it's not just this Dairy Queen it's all of them

Atmosphere: 3

Food: 1

Service: 3

Tiki Marsh

Took my granddaughters for a quick lunch before shopping. The young lady that took our order was great. When I went back to get our ice cream there was a different young lady, she was rude, but I guess that happens. All in all it was a pleasant lunch

Atmosphere: 5

Food: 5

Service: 4

Angel D

Sky helped with taking my order. Sky is exceptional. Her customer service it top notch. She was so friendly. Would come back for sure just from how awesome she was.

Atmosphere: 5

Food: 5

Service: 5

Jessy

Is the burgers normally flat? Lettuce was soggy. Onion rings burnt. But.. As long as I'm not food poisoned I think I'll be alright.

Atmosphere: 3

Food: 2

Service: 4

Darren Rindt

Music too loud, but bigger issue is dirty tables. Clearly not wiped down.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Ice Cream Cone

Shawn Sheets

Can't beat a Blizzard.

Collins

I have only ordered the blizzards from here and they are always good and the employees have always been very nice.

Atmosphere: 4

Food: 4

Service: 4

no name

The no. 10 combo is a real burger, stacked with meat, my favorite. The main attraction is their turtle blizzard, it is to die for, so good. The young lady at the window was very sweet, great service.

Atmosphere: 5

Food: 5

Service: 5

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