Dairy Queen Grill & Chill
1428 Cooktown Rd, Ruston
(318) 232-3248
Recent Reviews
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Took my granddaughters for a quick lunch before shopping. The young lady that took our order was great. When I went back to get our ice cream there was a different young lady, she was rude, but I guess that happens. All in all it was a pleasant lunch
Atmosphere: 5
Food: 5
Service: 4
Sky helped with taking my order. Sky is exceptional. Her customer service it top notch. She was so friendly. Would come back for sure just from how awesome she was.
Atmosphere: 5
Food: 5
Service: 5
Is the burgers normally flat? Lettuce was soggy. Onion rings burnt. But.. As long as I'm not food poisoned I think I'll be alright.
Atmosphere: 3
Food: 2
Service: 4
Music too loud, but bigger issue is dirty tables. Clearly not wiped down.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Can't beat a Blizzard.
I have only ordered the blizzards from here and they are always good and the employees have always been very nice.
Atmosphere: 4
Food: 4
Service: 4
The no. 10 combo is a real burger, stacked with meat, my favorite. The main attraction is their turtle blizzard, it is to die for, so good. The young lady at the window was very sweet, great service.
Atmosphere: 5
Food: 5
Service: 5
Always fast and friendly. It's fast food but is always fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Strip Basket and Blizzard
Food was good. Svc was great. Super nice people.
Food: 4
Service: 5
Everyone today was so nice! The food was also hot and fresh and great. Good job!
Restaurantji Recommends
We felt for the lady running the expo. She was really trying to resolve everyone's issues. I waited 20+ minutes for my caramel java chip blizzard only to receive a blizzard without any trace of Carmel.
My companions received someone else's order and received their order after I had finished my blizzard.
While waiting on my order, I witnessed several other customers go back to the counter for receiving wrong items or stating that they were missing multiple parts of their order.
Again, the lady who I am assuming is the manager, was doing a great job trying to correct every issue and work with both the kitchen and the drink stations but there appeared to be a number of system issues with how they were handling the tickets.
We had to hand over our receipts because the crew wasn't able to find our orders in their system.
My companions, after 35 minutes, settled with what they were given despite being given three wrong desserts (they had four desserts total), two burgers dressed wrong, and we received chicken with the wrong sauces...
Unfortunately, this wasn't an ideal visit for us and several of the other patrons while we were visiting.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Blizzard, Original Cheeseburger
People are stupid and orders are always wrong. They r young and not paid enough to care. Service is slow. Here we r a year later, still the same
Atmosphere: 2
Food: 1
Service: 1
I have been coming to this DQ location for 4-5 years. It’s always been GREAT! BUT, lately the Ladies Restroom has been AWFUL, NASTY and FILTHY!!! I drive to see my family at least once a month in Texas. This has ALWAYS been my 1/2 way stop. I’m older traveling with my little dog. I can’t take her in, so I stop outside and leave her in my car a few minutes. I go inside quickly to use the ladies restroom. Then, I always drive around to order at drive thru, get lunch and eat outside. Anyway, the last few times I’ve stopped the ladies restroom has be sickening!!! This past weekend, one stall was stopped up and not working at all! There twas NO PAPER TOWELS to dry my hands at all! The ONLY reason I’m giving the star rating I am, is because of the great food and service I got at the drive thru window! The little blonde girl at window was a sweetheart! Please consider fixing up and cleaning your yucky ladies room. I’ve enjoyed stopping in these last years. But, if this nasty restroom situation isn’t taken care of, I’ll have to find another stop on my way to Texas. I hate to do this since you all have been a great stop for me over the years.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket and Blizzard, Original Cheeseburger
They need more staff. The waiter in the drivethrough and inside was ridiculous.
Atmosphere: 5
Food: 5
Service: 3
I am NEVER disappointed nor dissatisfied, we get Trump back in charge of this country I just might be able to eat there on a daily basis rather than every other month. Let that sink in.
Atmosphere: 5
Food: 5
Service: 5
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