Portico | Ruston

1821 Northpointe Ln, Ruston
(318) 255-9900

Recent Reviews

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Christa Bowman

Went in for a graduation celebration with a huge party. We sent our orders in via text and they had a nice area set up for us and appetizers came out quickly. Service was great and one of the servers went over and beyond in taking our group pictures. I had the redfish which the blackening seasoning was a little salty. The lemon drops were good. All in all we had a great time!

Cassandra Land

The service was incredibly slow. There were only 2 parties there. Ours (7) and another with approximately the same amount. The entrees were brought out slowly and were not hot. There was a request to reheat one dish and it came back the same temperature. Some of the side dishes took so long to come out after the entree that it was decide to just forego it. They could not keep the orders straight and after we had eaten, they basically had to retake our orders to get the checks correct. Once all money was taken and the receipts came back, Olivia just sat them in a stack on the table and walked off. We had to sort through to get our cards, change, and receipts and some of the orders were STILL incorrect. Also, the food was lackluster at best. Do not recommend this location.

CJ Argyle

I love This restaurant, but it is very odd. Been here 3 times and every time I’ve tried maybe 3 different options. 2/3 options have been like AWESOME, mind blowing, super great. But we always seem to order something that’s really just awful.Service is fantastic, wait times aren’t bad.

Alisha Ahern

Service was slow and our waitress didn’t know the answers to any of our questions.. like what kinds of wine they have and if one of the items came with a sauce or not. Menu was very limited since they were out of half of the entrees. I’m gluten free and could only choose from a couple of things, so I got the steak salad. The steak was excellent but the salad itself was just a bowl full of iceberg lettuce. Cute spot, but definitely disappointing.

Annabelle Browning

Got the Cajun chicken pasta and the chicken was the only thing with any flavor. Alfredo tasted like straight cream. Didn’t even taste any cheese flavor. Could only eat the chicken from the lack of any taste in the rest of the dish. Also spent the majority of our visit with empty drinks and had to hunt to get refills. Miss their old menu

KS C

Burger was super. Onion rings,. Best i have ever eaten. Only issue was the adult beverage. I ordered 101 and sprite. The drink was WEAK, you could tell the by the color. I took one sip to verify and when i complained , i was told they would not remake it. I had to buy a separate shot to make the drink what it should have been. Beware of the mixed drinks.

Parking: Large lot

Wheelchair accessibility: ADA compliant

Lori Powell

The service was terrible, never refilled our drinks and had to wait until our food was cold to get silverware. We ordered 2 Ribeyes, both Medium rare. One was cooked perfectly, the other one was basically raw. We sent the raw steak back to the kitchen. When we did get the steak back after 20 minutes, nothing had been done to it. It was cold and still raw. When asked for silverware, the waitress stated that their dishwasher was not any good. When we complained about the raw steak, waitress just walked away and sent her trainee out with our ticket. We had to speak to someone else to get them to remove the raw steak off our bill. They only took it off bill after my husband said we were going to write this review.

Taylor Lodridge

Sat ourselves and after about 10 minutes the waitress took our drink order. We were still waiting on another friend so we weren’t in a rush. However, when our friend did arrive the waitress took our alcohol order but completely ignored our friend. My food was okay, but it was only chicken and waffles. The other dishes were lackluster. Also want to mention we were never given silverware or menus. But none of that prepared me for what I witnessed in the men’s bathroom. It was dark and grimy, with what I assume was a mixture of water and urine on the floor from the urinal almost over flowing. Then in the stall toilet, laid the largest piece of feces I’ve ever bared witness to. Like unnaturally large. Now I do understand that the restaurant is not at fault for someone’s poor bathroom etiquette (or unnaturally large waste) however I do think that it’s up to them to maintain cleanliness and comfort for their patrons.

mvl cbg

I used to love this restaurant. However, today was the last time I’ll go back. The blonde waitress rarely ever checked on us or refilled our drinks. The food was not appetizing and very watery. Sad to say we will be dining elsewhere.

Miranda Willis

A recent change of ownership has affected their usual fare. We waited close to an hour for food at 2 in the afternoon. My chicken was overcooked and dry. My broccoli was overcooked and mushy. The two other people with me had cold food because the staff was "waiting on the broccoli" to be done. We hope they work out their issues soon because it's usually so much better.

Kathryn Doyle

Great meal and excellent service! We enjoyed the soup of the day, the Flatboy, Turkey Pesto sandwich, and Mandarin salad and splurged on the Croissant Beignet and the Bread Pudding. Glad we found this place, as we were just passing through town.

Alexis DeFreese

Not good. $35 rib eye was a 1/4” over cooked piece of low quality beef, Asiago grits were dry and tasteless, over cooked noodles in Mac and cheese and “steak fries” were just regular cut fries. Waiter was ok. Very disappointed.

Manic Fruitcake

Poor service. The waitress would take 15 minutes+ between trips back to the table to take orders or refill drinks. The food itself was okay--although the shrimp and grits fritters were very tasty. That alone couldn't overcome the poor service though. 1 star.

Super Fly

Where do we start...? There was 20 minutes from seating before a waitress took our drink orders. We were informed that none of the draft beers were available. 30 minutes later the waitress informed me that they were out of my drink selection. Everyone else has already received refills at this point. 15 minutes later, the salads were brought out... over a 15 minute period. Before the last salad was brought out, we were informed that they were out of lettuce, 5 minutes later, they miraculously found lettuce. The wrong steak was given to one person and all of the 4 steaks were not cooked anywhere remotely close to the doneness requested. The Asiago grits had the consistency of corn bread and looked like a scoop of high school mashed potatoes. Shrimp was undercooked. Both, the citrus salmon and blackened redfish were seasoned exactly the same. We were comped 30% on our meal, but I will never recommend that anyone ever eat here... ever.The photo is of the "citrus salmon" and "Asiago grits". This is an embarrassing plate.After reading the other recent reviews, I am going to make a suggestion that I normally don't, "Cut your losses, this business WILL fail, close your doors and give someone else, that hopefully knows what they are doing, a chance to utilize that building. Your restaurant sucks and will not get better".

Michael Herren

I can't speak to the quality of the food, but if the service is any indication, it's probably pretty bad. We sat for 10 minutes without a waitress even taking a drink order. This was 3 PM on a Saturday and not very busy at all. On top of that, the main item we came for (the crabby tomato) was no longer on the menu. Actually, it was on the website menu, but not the actual menu in the restaurant. Glad we only drove an hour. We left and went elsewhere. We never saw our actual waitress.

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