I tried to order a breakfast on a bun at 10:56 pm and was told that we had to wait to order because the food doesn't drop until 11 but there were 5 cars in the drive thru... So you're telling me you can't even take my order until 11 pm for breakfast? Why do I have to deal with rude workers just to order a meal? I made the car wait behind me until 11 to order, only to pull around and be waiting exactly where I would if my order would have just been taken. Take pride in your work or get a different job.
Andrew Burney
The slowest WB I’ve ever been to. Waited in the drive thru for over 25 mins. It was me and one other car, that’s it. All I ordered was a #2. Do yourself a favor and just stop somewhere else if you value your time at all. Never got my food, got sick of waiting, just left and I will dispute the charge. I’m done with Whataburger, y’all are trash.
Food: 1
Service: 1
Kendrick Adams
Love the food
Atmosphere: 5
Food: 5
Service: 5
Les Balty
We waited over a half-hour for our food and even then. The order was wrong. This is the worst experience we've had a Whataburger. We usually love them, but this was seriously disappointing disaster. Avoid the Ruston Whataburger.
Food: 4
Scott Davis
My favourite burger place in ruston!
Atmosphere: 4
Food: 4
Service: 3
Jannah Ward
Wait time is LONG. Do not go here if you have somewhere to be in the next hour! Could have gone to eat Texas Roadhouse and been done sooner. Price would have been about the same. Rude workers. Will not return.
Atmosphere: 1
Food: 1
Service: 1
Brandon Spell
Out of everything, long long long wait for food in the drive thru. It wasn't even that busy. Just not good service. We had to sit for around 20mins from order to food.
Food: 3
Service: 1
Curt F.
Lazy! I've been to multiple Whataburger locations and this is one of the worst. When they get busy, they close the dining room. Also, I ordered a double whataburger and they scammed me with a double whataburger jr. They are constantly pushing incorrect orders. Whoever the store manager is needs to be relieved or reminded of the standards of the business.
Atmosphere: 2
Food: 3
Service: 2
James Stanford
they lost my order or something and marked it complete without delivering it to me so had to find it and finish it. but the manager was a real sweetheart about it.
We were traveling to Texas for a week with my mom. We were stopping for the night and wanted a quick meal at one of our w as favorite places. The service was okay at first, but I ordered a special drink that had to be made by hand. Unfortunately, there was another couple that needed to be helped and I had to wait. No problem. After waiting about ten minutes, I went back to get my drink. She had forgotten about it and went to the back to fix it. After half an hour waiting for our meal, I went back to check on it. The lady at the drive thru went to the back and got it for us. I have never had to wait 30 minutes at Whataburger! Very disappointed.
Came to eat on a Tuesday thru the drive thru while my teen was at the movies woman at the speaker acted like she couldn't hear over my truck rudely asked me to shut my truck off or she wouldn't take my order. I told her I would speak louder which I did and NO RESPONSE. I chose to reverse in the drive thru and leave because regardless there was already stack of vehicles in front. ---- Combat Veteran Review. This restaurant is not Veteran friendly. If a District manager wants to step up and take responsibility write on here a response for contact.
They had us wait for 12:00 1:09
I tried to order a breakfast on a bun at 10:56 pm and was told that we had to wait to order because the food doesn't drop until 11 but there were 5 cars in the drive thru... So you're telling me you can't even take my order until 11 pm for breakfast? Why do I have to deal with rude workers just to order a meal? I made the car wait behind me until 11 to order, only to pull around and be waiting exactly where I would if my order would have just been taken. Take pride in your work or get a different job.
The slowest WB I’ve ever been to. Waited in the drive thru for over 25 mins. It was me and one other car, that’s it. All I ordered was a #2. Do yourself a favor and just stop somewhere else if you value your time at all.
Never got my food, got sick of waiting, just left and I will dispute the charge.
I’m done with Whataburger, y’all are trash.
Food: 1
Service: 1
Love the food
Atmosphere: 5
Food: 5
Service: 5
We waited over a half-hour for our food and even then. The order was wrong. This is the worst experience we've had a Whataburger. We usually love them, but this was seriously disappointing disaster. Avoid the Ruston Whataburger.
Food: 4
My favourite burger place in ruston!
Atmosphere: 4
Food: 4
Service: 3
Wait time is LONG. Do not go here if you have somewhere to be in the next hour! Could have gone to eat Texas Roadhouse and been done sooner. Price would have been about the same. Rude workers. Will not return.
Atmosphere: 1
Food: 1
Service: 1
Out of everything, long long long wait for food in the drive thru. It wasn't even that busy. Just not good service.
We had to sit for around 20mins from order to food.
Food: 3
Service: 1
Lazy! I've been to multiple Whataburger locations and this is one of the worst. When they get busy, they close the dining room. Also, I ordered a double whataburger and they scammed me with a double whataburger jr. They are constantly pushing incorrect orders. Whoever the store manager is needs to be relieved or reminded of the standards of the business.
Atmosphere: 2
Food: 3
Service: 2
they lost my order or something and marked it complete without delivering it to me so had to find it and finish it. but the manager was a real sweetheart about it.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
We were traveling to Texas for a week with my mom. We were stopping for the night and wanted a quick meal at one of our w as favorite places. The service was okay at first, but I ordered a special drink that had to be made by hand. Unfortunately, there was another couple that needed to be helped and I had to wait. No problem. After waiting about ten minutes, I went back to get my drink. She had forgotten about it and went to the back to fix it. After half an hour waiting for our meal, I went back to check on it. The lady at the drive thru went to the back and got it for us. I have never had to wait 30 minutes at Whataburger! Very disappointed.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Whataburger, Onion Rings, Bacon Cheese Burger
Came to eat on a Tuesday thru the drive thru while my teen was at the movies woman at the speaker acted like she couldn't hear over my truck rudely asked me to shut my truck off or she wouldn't take my order. I told her I would speak louder which I did and NO RESPONSE. I chose to reverse in the drive thru and leave because regardless there was already stack of vehicles in front. ---- Combat Veteran Review. This restaurant is not Veteran friendly. If a District manager wants to step up and take responsibility write on here a response for contact.
Atmosphere: 1
Food: 1
Service: 1
For fast food, it's very good.
Atmosphere: 1
Food: 3
Service: 3
Food was good, coffee not hot. Service was decent
Atmosphere: 4
Food: 5
Service: 5
So yummy and fresh unlike other burger places.
Atmosphere: 5
Food: 5
Service: 5
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