Please please... make your window employees understand how to count money and make change! My order was $7.50. I gave cashier $20.50. The 50 cents was in mixed small coins. She gave me $13.20 back. I told her no, just the $13.00. She looked at me like I'd grown a second head.
Atmosphere: 4
Food: 5
Service: 5
Tara Jones
Cashier at window has no customer service....she drinking fountain drinks in window.....she need to be trained on how to treat customers
Atmosphere: 1
Food: 1
Service: 1
Katana Mills
They never have what need...suppose to serve burgers at 9am but they never have the them.. Close them down
Atmosphere: 1
Food: 1
Service: 1
Gwendolyn Crowder
Horrible customer service. Would not recommend a dog to go here. Bag sat on the fry line for 7 minutes. Not friendly are courteous. Picked up bag and it tore open. Passed me a bag to put my food in.
Atmosphere: 1
Food: 1
Service: 1
Bonnie Havis
My sister and I visited today after lunch. The staff was polite, friendly, and helpful.The service was prompt and professional, and the food fresh and hot. My sister encountered an issue with her app and the cashier was helpful and accommodating. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Demetri Bradley
I ordered #10 fish sandwich 8 piece chicken fries onion rings my bread was so hard but everything else was good
Wendy R
Heads up to the manager. They’re outside smoking and acting like they’re closed early on Friday and Saturday. I am a door dasher and they hid from me even though one guy was right outside the door and more people inside. The orders kept coming in and when I asked the guy outside he went in his car. The person at the speaker never answered. Sat there and called DoorDash to report they were ignoring me. Went by the window they acted like no one was there. Just know your employees are making you miss money. It was 12:05am there is no reason if yall close at 1 every weekend it’s the same thing. Yall need new staff that wants to work. Yall need to understand we don’t get paid if the restaurant wants to play hide and seek and we can get fired if they think we’re reporting a restaurant closed when it’s not. I reported that none of the employees would help me to DoorDash.
Atmosphere: 1
Food: 1
Service: 1
Susie Ellison
Loved it
Atmosphere: 5
Food: 5
Service: 5
LaCorius Hunter
My experience here was amazing and every time I go here I feel at home because I used to work for burger king in Jacksonville
Visited here this morning for breakfast. My overall experience was just ugh! Cashier seemed a bit distracted. I ordered a #7 with the meal. All the cashier charged me was for the sandwich. So instead of fixing it the right way they made me pay again for the hash browns.The sandwich was made correctly. But my "hashbrowns" were very bland and dry.
Atmosphere: 3
Food: 3
Service: 2
French Frys
The burger king on Hearn Ave. was great. The manager, Niesha, exhibited great customer service with professionalism and a smile. Plus my food was hot & fresh.
Please please... make your window employees understand how to count money and make change! My order was $7.50. I gave cashier $20.50. The 50 cents was in mixed small coins. She gave me $13.20 back. I told her no, just the $13.00. She looked at me like I'd grown a second head.
Atmosphere: 4
Food: 5
Service: 5
Cashier at window has no customer service....she drinking fountain drinks in window.....she need to be trained on how to treat customers
Atmosphere: 1
Food: 1
Service: 1
They never have what need...suppose to serve burgers at 9am but they never have the them.. Close them down
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. Would not recommend a dog to go here. Bag sat on the fry line for 7 minutes. Not friendly are courteous. Picked up bag and it tore open. Passed me a bag to put my food in.
Atmosphere: 1
Food: 1
Service: 1
My sister and I visited today after lunch. The staff was polite, friendly, and helpful.The service was prompt and professional, and the food fresh and hot. My sister encountered an issue with her app and the cashier was helpful and accommodating. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
I ordered #10 fish sandwich 8 piece chicken fries onion rings my bread was so hard but everything else was good
Heads up to the manager. They’re outside smoking and acting like they’re closed early on Friday and Saturday. I am a door dasher and they hid from me even though one guy was right outside the door and more people inside. The orders kept coming in and when I asked the guy outside he went in his car. The person at the speaker never answered. Sat there and called DoorDash to report they were ignoring me. Went by the window they acted like no one was there. Just know your employees are making you miss money. It was 12:05am there is no reason if yall close at 1 every weekend it’s the same thing. Yall need new staff that wants to work. Yall need to understand we don’t get paid if the restaurant wants to play hide and seek and we can get fired if they think we’re reporting a restaurant closed when it’s not. I reported that none of the employees would help me to DoorDash.
Atmosphere: 1
Food: 1
Service: 1
Loved it
Atmosphere: 5
Food: 5
Service: 5
My experience here was amazing and every time I go here I feel at home because I used to work for burger king in Jacksonville
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, French Fries, Onion Rings, Classic Wrap Spicy Wrap Honey Mustard Wrap, Hamburger
Lovely People ?? and Food Choices ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Visited here this morning for breakfast. My overall experience was just ugh! Cashier seemed a bit distracted. I ordered a #7 with the meal. All the cashier charged me was for the sandwich. So instead of fixing it the right way they made me pay again for the hash browns.The sandwich was made correctly. But my "hashbrowns" were very bland and dry.
Atmosphere: 3
Food: 3
Service: 2
The burger king on Hearn Ave. was great. The manager, Niesha, exhibited great customer service with professionalism and a smile. Plus my food was hot & fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
They are not that good
Love Burger King
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