Olive Garden Italian Restaurant

I’m not usually one to complain, but I ordered a simple fettuccine alfredo for pickup and arrived at the scheduled time. I was told it would be another 2–3 minutes, which I didn’t mind at all. However, I ended up waiting 30 minutes past my pickup time.

When I went inside to check, my order was on the counter sitting out. The employee handed it to me without any explanation or apology for the delay. When I got to my car and checked, the food was already cold (past room temp even), suggesting it had been sitting there for quite a while. I understand if you’re busy but why tell me it’s not done and then have it sit there when it is. I will point out I do wonder if it was because I hadn’t tipped yet (I tip with cash after the food’s delivered rather than on the card), but I feel that shouldn’t matter.

I’ve always enjoyed Olive Garden, but this experience was honestly annoying. I don’t think I’d come back to this restaurant again.

Atmosphere: 1

Food: 1

Service: 1

Not only was the togo order almost an hour late but they even put the order under the wrong name, and the overall staff communication of the issue was terrible. I won't be back again. It was an absolute waste of time and money.

Atmosphere: 1

Food: 3

Service: 1

We go several times a year, went on dec 4 for lunch. We had a waitress named Tanisha. If you go during the day, ask for her. She just marked her 20th year there. Absolutely best server we have ever dealt with. Very attentive, did not let our tea glasses ever run empty. The food was great and the entire staff was focused on customer service more than I have ever seen there.

Atmosphere: 5

Food: 5

Service: 5

Princess was the absolute best server!!! She definitely did NOT disappoint!! We had everything we needed plus some!! Food was good too!!

Atmosphere: 5

Food: 5

Service: 5

Great and great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Great Service, Salad and Breadsticks with Cheese, Seafood Fettuccine

Very nice place to eat.

Atmosphere: 5

Food: 5

Service: 5

Horrible I felt discriminated against please don’t come here. First I’m sitting at the bar the staff walks past me a few times doesn’t even acknowledge me then I show them my ID mind you it’s a real ID. She stares at it for 3 minutes and was like I’m taking this to my manager like girl I’m almost 30 and work for the gov please be serious.

Atmosphere: 1

Got lunch from here for curbside pickup. Forgot to include the salad that was ordered, but gave a coupon for the inconvenience.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Chicken Alfredo, Salad and Breadsticks with Cheese, Unlimited Salad, Shrimp Carbonara, Zuppa Toscana

We had a great time. The food was delicious and the server was very knowledgeable.

Atmosphere: 5

Food: 5

Service: 5

Matthew was awesome from the time we sat down.The customer service was exceptional 10/10 definitely recommend.

Atmosphere: 5

Service: 5

The service was really great

Atmosphere: 5

Food: 5

Service: 5

I loved everything about Olive Garden

Thank you.
I was hoping yo go there again soon

Thank yall

Atmosphere: 5

Food: 5

Service: 5

Hit or miss. Love it or like it. Depends on the mood.

Atmosphere: 3

Food: 3

Service: 3

We both ordered endless pasta bowls. Of course the second serving is smaller. Very good though.

Atmosphere: 5

Food: 5

Service: 5

This was my favorite restaurant, but this stouter drive location has been going down hill. And if you order ToGo food then forget it, the portion sizes are 1/2 of what you get in the restaurant. I have gone in the restaurant and ordered fettuccine and then immediately put it in the Togo container, it won’t all fit. But if you order it Togo then the containers are half full or less. In your attempt to maximize profits you’ve lost a loyal customer. I just bought $80 worth of 40% full containers. Never again!!

Atmosphere: 3

Food: 2

Service: 3