Popeyes Louisiana Kitchen

Don’t go through drive through unless you have plenty of time. While waiting 20 minutes in the parking lot for a simple order, it appears that you only went through the line in a reasonable time period if you were getting a coke or fries; everyone else that placed a regular order was directed to wait in the parking lot. Much too long for a fast food establishment.

Service: 1

Some months ago I went through and ordered a 12 piece family meal. Ordered regular and got spicy. Last night I decided to try again. I tried to order a 16 piece dark family meal. The lady said they cant do that. No explanation. She said I would have to get the white meat also to get the meal. So I said OK forget the meal just give me a 16 piece dark chicken only. No explanation just said no. Didn't say we're out of dark or anything. Just said ' I done told you I cant do that. Then when I was ready to drive off she said you'll have to wait 15 mins. This place seems pretty lame to me

Service: 1

Ms sherry is amazing very sweet and treated me with some respect felt good know my food was handled in great care

Atmosphere: 5

Food: 5

Service: 5

Do not go here. Every time I have ordered from here, it has been the biggest waste of time and money I have ever experienced. My order is always wrong, and food is always cold or stale. My last visit, I was shorted $10 and both the cashier and manager refused to give me my money, threatening to call the police to have me trespassed. Do not waste your time here. Spend your money elsewhere.

Atmosphere: 1

Food: 1

Service: 1

New location same old problems the manager thats there in the evening is ineffective and Nonchalant

Atmosphere: 4

Food: 1

Service: 1

Everything was fresh and hot.

Atmosphere: 5

Food: 5

Service: 5

If I could give no stars I would. Every time I come to this location the staff is always rude for no reason. There is always a 5 to 10 minute wait even if it's completely dead and no one else is there. The food is always cold. And they almost always get the order wrong. With this being a brand new location it looks like somebody could put in just a little bit of effort but I guess not.

Atmosphere: 1

Food: 1

Service: 1

I’m sorry I have never ever had bad Popeyes before
I’m so disappointed literally didn’t even eat the family meal
Trash smh

Atmosphere: 5

Food: 1

Service: 5

HORRIBLE service is an understatement! I have given this location several chances to do a decent job. However, every time they have gotten my order wrong! Every time they are extremely slow, even if it’s only 2 or 3 cars there! And every time they are talking and laughing with each other but failing to greet and take care of the customer. I don’t know who the owner is but they should make a surprise visit at night! And if there is a manager there at night, they must be sleeping on the job, because Stevie Wonder can see how pitiful the staff is behaving. Horrible!

Atmosphere: 1

Food: 3

Service: 1

They need to get a course in Customer Service. The drive thru worker was not friendly.

Atmosphere: 3

Food: 5

Service: 2

Every manager that’s attached to this store needs to be fired. This place needs new management and workers. They ask you to pull up just for them to give you old food and to have items missing.

Atmosphere: 1

Food: 1

Service: 1

I wish I could give less than a one-star rating. It took me an hour to get my chicken. I only got a 5-piece tenders, and everyone else I've seen there was still waiting just like me.

FAIL. We specifically stopped by to try the new darin' dab ghost wings with the dab ranch. Order was at the drive thru. Asked for the 6 piece ghost wings with the last dab ranch, also added a biscuit. Drove to the pickup window, paid by credit card. Got the food, looked in the bag, the last dab ranch was missing. I asked the cashier, and she said they ran out. We were like why didn't you tell us when we ordered? They said, well that's why we gave you the blackened ranch. Anyways, we only live a couple of mins away, got home and the biscuit was COLD! The outside was cool, and the middle was completely cold! This location has messed up several times. We will NOT be back at this sad location. Everyone, do yourself a solid favor...Go to the KFC directly across the street. No reason to keep going back here, only to be disappointed by the food and bad customer service.

Atmosphere: 1

Food: 1

Service: 1

It’s legit crazy how bad the service is. I figured they’d easily outdo the location on Youree, but nah. Same experience. Back to Southern Classic for good.

Service: 1

I did a mobile order and waited for over 30 minutes only to find that the order was on a counter and they didn’t know it! Awful service!