yall need to do something about your fish sandwich. it's horrible
Wendy MortEdgington
when do you open they job going
L-j Davies
Upon coming to your location in Portsmouth today my order was not in the system after great difficulty and several eye rolls from staff in which I had my receipt and 2 boys were with me awaiting my order the staff member stated it was already given out, I stated here’s my receipts and number wasn’t called, several eye rolls from staff member later and an extremely poor service I got my order put sloppily together with sauce over eggs of container, I stated again it’s your job to check order numbers please do so. Staff member was again rude with her ok then tone and waved me away. Please look into this matter as staff member ruined our experience in this store.
Staff was mixed race in blue uniform with blue hat and female. No name badge and refused to give name. Front counter staff order 1/14/2025 k5108
Amanda Barry
Our order was often messed up and very slow service. Worst was when I ordered a chicken wrap, and something was very hard in my wrap and it broke my tooth. I reported it to the store and was told corporate would contact me, which they never did. I called multiple times and never got any response. Now I have a big dental bill and am still having issues with my tooth. We will never go to Wendy’s again.
David Wolk
🤮 Service was horrible and the customer service was so bad and the food was hard!!!
Tonniesha Pouncy
My # Wendy's spot. All the employees are awesome. There is always a smiling employee... Sandra that greets me as I walk in and she has such a soothing voice. Thanks
Atmosphere: 5
Food: 5
Service: 5
Debra Richardson
Not into fast food these days
Atmosphere: 2
Food: 2
Service: 2
Fazekemari Drip
Forgot burgers in bag
Darlene Thomas
Oh, it was delicious!
Atmosphere: 4
Food: 4
Service: 5
Bryan M
The food was good I went to the drive so I didn’t get to see the cleanliness of it but I asked the drive through worker to throw a coke can away and she said she couldn’t take it so I looked baffled and she had another lady come over to tell me they couldn’t take it due to cross contamination so I just put my head down baffled by the sheer ignorance of this lady and if your are reading this my grand daddy told me “ it is better to keep your mouth closed and let people think your stupid than to open your mouth and remove all doubt “ you would do well to head this advice the definition for cross- contamination is as follows “ the process by which bacteria or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effect.” so in case you were planning on running the coke can across all the food in the kitchen it’s not gonna be cross contamination so after this she tried to tell me it was bc of airborne bacteria and agin I was stunned that this lady was still talking the window opens you take money out of peoples hands and change and people walk inside and breathe in the building so that’s not either so mam you would do well to heed my advice if you don’t know what your talking about just stay quiet if you can’t stay quite the phrase “it’s company policy “always work and to the cashier that checked me out lady if you hate your job then quit and find something else and stop complaining about it and make a change and give someone else that is gonna take pride in what they do take your spot it was your choice to take the job you could have said no.. I almost forgot so as I am stunned by the simple idiocy I was wanting to tell that lady she might want to think before she talks im trying to ask the cashier to get the other lady’s attention bc I just wanted to let her know in the nicest way I could that if anybody from corporate would have been there and heard the verbal diarrhea that came out of her pie hole she would probably be sent packing the cashier closes the window in my face and Yall I’m telling u I was being nice as nice as I could be If this is the standard for y’all’s establishment yall might want to drop them prices this was a manager a leader and she was just grabbing what ever she could think of to tell me why they couldn’t throw a coke can away ……… I have absolutely no faith in humanity……….. the generations are getting dumber
Went yesterday and purchased chili and a frosty. Asked the young man if he put hot chili packets in my bag, he replied yes. No spoons were put in my bag, so when I got stuck in traffic I couldn't eat my frosty. Horrible service!
Bianna Ellis
They need to smile more and stop talking about customers.
Atmosphere: 1
Food: 5
Service: 1
darnita diggs
Cold fries after ordering a single fourth Dave’s burger the bun was hard and there’s no phone number online to call all the other Wendy’s have phone numbers except for that one I was about to call, but then here’s your negative review since the food was so bad
Atmosphere: 2
Food: 1
Service: 2
Aleesha Hardman
I ordered a honey butter chicken biscuit and I think they forgot the honey butter.
yall need to do something about your fish sandwich. it's horrible
when do you open they job going
Upon coming to your location in Portsmouth today my order was not in the system after great difficulty and several eye rolls from staff in which I had my receipt and 2 boys were with me awaiting my order the staff member stated it was already given out, I stated here’s my receipts and number wasn’t called, several eye rolls from staff member later and an extremely poor service I got my order put sloppily together with sauce over eggs of container, I stated again it’s your job to check order numbers please do so. Staff member was again rude with her ok then tone and waved me away. Please look into this matter as staff member ruined our experience in this store. Staff was mixed race in blue uniform with blue hat and female. No name badge and refused to give name. Front counter staff order 1/14/2025 k5108
Our order was often messed up and very slow service. Worst was when I ordered a chicken wrap, and something was very hard in my wrap and it broke my tooth. I reported it to the store and was told corporate would contact me, which they never did. I called multiple times and never got any response. Now I have a big dental bill and am still having issues with my tooth. We will never go to Wendy’s again.
🤮 Service was horrible and the customer service was so bad and the food was hard!!!
My # Wendy's spot. All the employees are awesome. There is always a smiling employee... Sandra that greets me as I walk in and she has such a soothing voice. Thanks
Atmosphere: 5
Food: 5
Service: 5
Not into fast food these days
Atmosphere: 2
Food: 2
Service: 2
Forgot burgers in bag
Oh, it was delicious!
Atmosphere: 4
Food: 4
Service: 5
The food was good I went to the drive so I didn’t get to see the cleanliness of it but I asked the drive through worker to throw a coke can away and she said she couldn’t take it so I looked baffled and she had another lady come over to tell me they couldn’t take it due to cross contamination so I just put my head down baffled by the sheer ignorance of this lady and if your are reading this my grand daddy told me “ it is better to keep your mouth closed and let people think your stupid than to open your mouth and remove all doubt “ you would do well to head this advice the definition for cross- contamination is as follows “ the process by which bacteria or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effect.” so in case you were planning on running the coke can across all the food in the kitchen it’s not gonna be cross contamination so after this she tried to tell me it was bc of airborne bacteria and agin I was stunned that this lady was still talking the window opens you take money out of peoples hands and change and people walk inside and breathe in the building so that’s not either so mam you would do well to heed my advice if you don’t know what your talking about just stay quiet if you can’t stay quite the phrase “it’s company policy “always work and to the cashier that checked me out lady if you hate your job then quit and find something else and stop complaining about it and make a change and give someone else that is gonna take pride in what they do take your spot it was your choice to take the job you could have said no.. I almost forgot so as I am stunned by the simple idiocy I was wanting to tell that lady she might want to think before she talks im trying to ask the cashier to get the other lady’s attention bc I just wanted to let her know in the nicest way I could that if anybody from corporate would have been there and heard the verbal diarrhea that came out of her pie hole she would probably be sent packing the cashier closes the window in my face and Yall I’m telling u I was being nice as nice as I could be If this is the standard for y’all’s establishment yall might want to drop them prices this was a manager a leader and she was just grabbing what ever she could think of to tell me why they couldn’t throw a coke can away ……… I have absolutely no faith in humanity……….. the generations are getting dumber
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Went yesterday and purchased chili and a frosty. Asked the young man if he put hot chili packets in my bag, he replied yes. No spoons were put in my bag, so when I got stuck in traffic I couldn't eat my frosty. Horrible service!
They need to smile more and stop talking about customers.
Atmosphere: 1
Food: 5
Service: 1
Cold fries after ordering a single fourth Dave’s burger the bun was hard and there’s no phone number online to call all the other Wendy’s have phone numbers except for that one I was about to call, but then here’s your negative review since the food was so bad
Atmosphere: 2
Food: 1
Service: 2
I ordered a honey butter chicken biscuit and I think they forgot the honey butter.
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Scone
Friendly service
Atmosphere: 5
Food: 5
Service: 5
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