Chipotle Mexican Grill

Incredible Chipotle! Very nice customer service and they were very attentive to all my order details. Probably best Chipotle I've ever been to. Highly recommend!

Atmosphere: 4

Food: 4

Service: 5

I generally don’t leave negative reviews. The meat serving was extremely small. I asked the server about it and they said you have to pay for extra meat. I weigh food all day and know that my chicken serving was one small scoop in the bowl and no more than 2 ounces.Their website says 4 ounces is a serving of meat.

Food: 1

Service: 1

They love to Skimp on protein the food is expensive and when I ask for double protein i expect it 2 bowls one with extra protein easily reaches $50 better off going to a steak house for that price.

Atmosphere: 2

Food: 3

Service: 1

Workers wear the same gloves while switching from the register to preparing food, then argue with you when politely asking for them to change gloves before they touch your food. Also have found strands of hair in my food and most recently, a huge chunk of plastic. Gross!!

Atmosphere: 1

Food: 1

Service: 1

First time eating at this particular Chipotle. Last time I ate Chipotle was in North Carolina. I love the consistency in the quality and taste no
Matter where Chipotle is.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Salad, Chicken Burrito Bowl, Build-Your-Own Chipotle

Worst Chipotle experience ever. And I'm including all the times that we've walked in at Hammond, Mandeville, Covington, and Slidell and seeing the person prepping the food also run the register and not change their gloves. 🤮 At least in those instances I need to turn around at the door.

Corporate was here training and the vibe was so stressful. Should have known when they took over dining tables with all their papers and books that being all corporate was more important than customer service.

Before this I would say we ate at a Chipotle in the region at least once a week. And that would be anywhere from Baton Rouge to Slidell and Covington to Metairie. We've learned that chipotle treats their employees terribly. They just about work managers to death.

There won't be a response to this review because I've learned the hard way that chipotle doesn't really care what customers think. So I'm leaving this here to warn off other customers.

And I will say this, for anyone reading this that is neurodivergent or love someone that is, do not subject them to this atmosphere. Completely uncaring and a huge disappointment. Won't be back to this location.

PS Just went to a different location and got peppers on the quesadilla! So just skip the corporate wonks in Slidell.

Atmosphere: 1

Food: 1

Service: 1

Would have gotten 5 stars but the lobby was pretty dirty

Atmosphere: 5

Food: 5

Service: 5

The burritos I ordered were HUGE, mostly, that’s what mattered to me the most that day because I was starving, the price was right for them too, @ $10. I ordered for my lady and she was happy too, way better than the Metairie location!

Atmosphere: 4

Food: 5

Service: 5

The two separate lines (the walk in and the to go) are adversarial. This really isn’t the workers fault, it’s a corporate failure. The workers should work as one team (like the original Chipotle model). Ultimately, you can walk in when there are almost no customers and expect to wait 20-30 min to have a burrito made and check out.

Atmosphere: 1

Food: 4

Service: 1

The CEO better take a look into their company, cause they’re not doing so hot

Atmosphere: 3

Food: 3

Service: 3

Tasty food, charasmatic staff!

Atmosphere: 5

Food: 5

Service: 5

Whoever packed my bowl tonight deserves a raise

Atmosphere: 5

Food: 5

Service: 5

Great food, quick service

Atmosphere: 5

Food: 5

Service: 5

Extremely delicious. Everything clean. Staff quick and friendly.

Atmosphere: 4

Food: 5

Service: 5

Food is good quality, service needs improvement!
Messy, tables not cleaned, dispensing area was a mess, see the photos.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Salad