Dickey's Barbecue Pit

The five stars goes to Will!
This guy is amazing! I would go back anytime he's at work, just to have that outstanding experience

Atmosphere: 5

Food: 5

Service: 5

Walking into a big name franchise like this you want the best experience possible. When I first walked in my first impression was that there was only one employee. The thing about this employee(will) you would have thought was an owner or even manager. He was moving fast but deliberate. Taking care of Togo orders as well as those of us coming in. This man is something more than just an average employee, this is someone I would put into a big role. It’s a Tuesday night and truly if it wasn’t for this man money wouldn’t be made for this place tonight. I want to give this man a huge shoutout and hope this gets to the proper management as this man is the true reason I will be back. To run a bbq place by your self as well as insuring the food is top notch Is amazing. He maintained proper food safety by wearing gloves and removing them when checking us out. All around great job will and truly man you need to be more than just a base level employee you deserve the keys to the building.

Atmosphere: 5

Food: 5

Service: 5

Delicious smoked flavor & sauces. Excellent atmosphere & friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Wonderful brisket! Plus one night I asked for just Brisket because I was taking my dog on a picnic & to please not be insulted. Well, the server filled an entire plate/box with burnt ends, fat and crude pieces he can’t sell! He was awesome!

Atmosphere: 5

Food: 5

Service: 5

DO NOT ORDER ONLINE!
Ordered two baked potatoes at 8pm thru UberEats. Restaurant closes at 9pm.
Got in 8:20pm for pick up and was told they were out. You could clearly see they were already done cleaning the place up ready to close and just didn't wanted to make them.
I mean its fine it happens i wouldn't have been upset about that but....
At 21:49 (49 minutes after closing time) instead of canceling my order they marked it as completed. Never received my order or money back for it!
Definitely DO NOT RDER ANYTHING ONLINE FROM THIS LOCATION IF YOU WANT YOUR FOOD OR MONEY BACK!

Service: 1

We went in and picked up food to go. It was delicious. They got the order correct and the pork sandwich and meat combo was really good. So were the sides. There was only one guy working and he was busting his butt. We will be regulars. Glad to have delicious BBQ in Slidell again.

Atmosphere: 5

Food: 5

Service: 4

Will is great! He is so nice & personable, very helpful & knowledgeable about the menu. I love to see him when i come in.
Food is great as well. always delicious & i always have leftovers because i get so full haha

Atmosphere: 4

Food: 5

Service: 5

I like dickeys food pretty well. Today the food was good. What I was able to get that is. I walk in at 11am and the menu TVs were empty it on. The fella behind the counter acted irritated that someone was here. He immediately said man we ain’t even got anything ready, what you want. I told him about the TVs and he asked me to turn them on. No biggie. People get behind on things. I’ve been there. But the attitude wasn’t necessary. I asked what they had ready and he told me about everything they didn’t have. He was the only one here at the time. So I asked for a sandwich and fries. Oh man, someone broke the fry cutter. So basically they dropped the ball on getting the day started. Oh yeah, the ice cream machine is still broke. Been that way for a while now and didn’t have any desserts to substitute like usual. McDonald’s is a little cheaper and I get about the same service. Just saying.

Atmosphere: 3

Food: 4

Service: 3

Excellent customer service! The best barbecue you’ll find in Slidell

Atmosphere: 5

Food: 5

Service: 5

I am not sure what the complaints are about??

The staff was extremely helpful, patient and kind. They opened a pack of coupons and provided them to me which was for a free meal with my purchase. The restaurant is clean. They have a variety of games to play while you sit and eat in the well decorated establishment. It smells awesome inside and my food was delicious!!!

People are a bunch of babies...OH.....they even gave me a free brownie!!!

Atmosphere: 5

Food: 5

Service: 5

Quickly after walking in, I told my husband I was very grossed out by the place and felt like I wanted to leave. We placed an order for lunch against my better judgment. First thing, you have to order over a wall that is literally 5 1/2 feet tall. I’m not that tall, and the lady taking my order is shorter than me. I could even see her to know she was there to order our food. I had to stand on my tippy toes and then I could barely see the top of her head. Next, we went to the bathroom to wash our hands and they were DISGUSTING. Along with zero soap in both men’s and women’s. I asked for soap and the cashier said I’ll find you some. She searched around for several minutes and finally came out with some. How have they been washing their hands??? They advertised the pink plastic cups for Brest cancer month so we asked for those. She said “ours hasn’t come in yet”. Today is 10/11/25. Not sure when they’re planning to get those if half the month is gone already? They couldn’t provide the yellow cups because they had no lids. They gave us styrofoam cups instead. Go to fill my cup up at drink station, coke zero completely flat and gross!! Dumped it out, go to refill the ice. No ice. Had to bring it back to cashier to get more ice and told her the code zero was completely flat and asked if she could fill the cup up with their machine at the counter. She said it wasn’t connected. I then filled it with Diet Coke. Same thing, super gross and flat. I then got sweet tea although I was super grossed out and very nervous there would be bugs or mildew or something in the tea because the lids to the teas were half way on. The tea “tasted” fine. I also noticed there’s no trash cans under the condiment counter. They’re using cardboard boxes as trash cans with no trash bag or anything. I got the brisket plate and the brisket was cold. The sides were good. The toast had no butter. It was just white bread toasted. Also the floors were super dirty behind the counter and the lady making the food - her chest “sat” on the cutting board where she was chopping up the meat. Will never ever go back! We’re praying we don’t get food poisoning. I’ve never been more grossed out by a place in my life! They need to shut down or whoever is over this location needs to be fired asap.

Atmosphere: 1

Food: 3

Service: 2

So I’m editing my last one star review to a 5 star review. I’ve had Dickey’s barbecue several times since the last review and I must say, I’m impressed. Great food, great service! Kuddo’s to you Dickey’s. What a comeback. I highly recommend eating here!

Atmosphere: 5

Food: 5

Service: 5

I would rate the service as poor. The brisket sandwich was good but their fries tasted freezer burnt or maybe just old and dry.

Atmosphere: 4

Food: 4

Service: 3

food was great when I was getting ready to leave a tip I was informed that the employer does not give his employees the tips he keeps it for himself that is very disturbing

Food: 5

Service: 5

Place is just dirty!!! Make it inviting and clean like it was when it opened. Has gone SO downhill and looks terrible in the inside. One girl working that I witnessed while eating and having to do it all- take orders, prepare the orders, checkout. She was doing her best for sure and very nice. Do better Dicky’s!!!

Atmosphere: 1

Food: 3

Service: 4