Masker Family McDonald's Franchise Office

The online orders and drive through take precedent, don’t go inside it took 20 mins to get to meal deals! The cars were fairly quick but several messed up meals (people bringing them back inside)

For the most part I get good service. I go at least five times a week.

Could not get a receipt for my purchase
Fish tasted very bland
No customer service only robots in flesh doing what the computer screen tells them
Only keious machine only one out of four working
Very poor service
I have had a horrible experience

Just wanna know why when i ask for no pickles i get pickles. Or when i ask for sauce i get no sauce. Your store i front of hard rock is the worst one in the cost. Either close down or you come personally work it. This shit i ridiculous. Year after year complaint after complaint and nothing changes.

Rude human resources manager named John or Joe he yelled at me on the phone I've never experienced anything like this place before being hired

Rude and unprofessional

All the ones they own are screwin up all orders im pissed its all the time

Your employees shouldn't slam the window in your face because you choose not to pull forward.

No service at counter. Took 20 minutes to get food. My last trip ever to McDonald's.

Keith had the BEST customer service ever given, thank you again for your hospitality!! 5/5

Thieves! Refused to give a refund of $58 for food they SLAMMED in the trash cause they could not comprehend 20 min of wait time, food that was supposed to be hot was cold and frozen items were melted and I wasn't accepting it as it was. Instead of being professional the managers were toddlers and REFUSED a refund as if they have authority to decide they can just keep my money.

2 out of 5 times did not get my order correct workers milling around not doing anything when asking a question person doesn’t respond just goes away. Went to one in D’Iberville messesd up my order after having g to pull over to the side for 10 minutes watching 3 other customers pull up waiting getting their food first and food was cold from sitting around

Would give a zero but not a single. For a fast food restaurant. It sure isn’t fast. 25 minutes for two biscuits. Could have went to Waffle House. Would have been faster and a more pleasurable experience Besides cheaper. No more .

Gets my order wrong majority of the time

I have always like Mcdonalds but, the service is gotten terrible. Always pull over and wait or if you get your food its wrong and cold and old!!!! Its really disgraceful, i think if you want to run a fast food chain you should do it with pride….i have read some of these comments on here and i sorry to say WHAT KIND OF BUSINESS do you run?MONEY….. Disgraceful