Close down this god awful Wendy’s. Saving Grace was the manager who was decent.
My Order got handed to wrong customer in front of me in drive through. Normally not a problem but this customer had a dog in the car the car and I and my mom am highly allergic to their dander. I asked for food to be remade for this reason. Worker copped an attitude and ended cussing at us as well as saying she could “refuse service” which is true except our food was paid for already which makes that point moot at best and also makes it theft if they refuse to serve it. Refund got refused as well and I got told to call the corporate number for a refund but when I called, they were closed.
Wendy’s can look at my order history alone and see in the last 60 days Ive spent close to probably $250 at this restaurant alone. I cant say I’ll never be back but I may just go to the one on gause from now on or patronize small sliders instead.
Atmosphere: 1
Food: 3
Service: 1
Josh Turner
This store is always clean and the staff is friendly. I’ve never had an issue here.
Atmosphere: 5
Food: 5
Service: 5
Angela Charles
I'm not sure if the guy working the line had a stoke mid shift and is having difficulty reading but I placed two separate orders through a delivery service. They completely disregarded how I asked for the sandwich to be dressed. I re-ordered and they literally made the item the same exact way.I've worked in fast food management for over 6 years and lack of attention to simple and clear details is just something I will never understand. This wasn't a one of because this happens more often than not when I order for my picky eater from this location.It's literally in black and white how to make the sandwiches. Slow down and pay attention. We don't get out money back when you screw up the dressing
Atmosphere: 1
Food: 1
Service: 1
Henry “Hank” Muller
The floor was extremely orally and slippery throughout the entire area. Very dangerous to walk.
Atmosphere: 5
Food: 5
Service: 5
A Miller
I've been very skeptical about eating at Wendy's again after a bad experience a couple of years back, (different location) but this location won me back. Great service and hot food every time.
Atmosphere: 5
Food: 5
Service: 5
Rodger Shelton
Dave's double with chilli on the side was very good.
Atmosphere: 5
Food: 5
Service: 5
mary m
Awful location and worst experience I've ever had at a fast good restaurant. I ordered ahead of time to pick up food in time for work. The lady said she doesn't have the order. Asked if I just placed said no, was 15 min. Ago. Said she cannot do anything if she doesn't see order on her side. I offered my receipt with order number which worked with every single restaurant that ever had a problem locating my order. She was completely uninterested in my receipt to see if she can try to locate it She tried to say sometimes it takes a while but it had already been 15 min. which is more than enough time for fast food. I canceled order in the app and will never be back. With my proof that I spotted and successfully paid to be sent off with no food and had to go to work hungry was disappointing.
Atmosphere: 1
Food: 1
Service: 1
Stephen
Counter woman was helpful and nice, from that point on it was a disaster. Ordered Asiago spicy chicken sandwich combo. Requested extra mayo and sauce on sandwich, automated order kiosk was not working properly, so re ordered at counter. Sandwich came out with a dot of sauce on bottom and same on top. Dried out cheese, and scraps for condiments. Supposedly large, but not full box of not hot fries, all small pieces, and mostly crunchy. Went to counter to get sauce, one person working was so busy that it took ten minutes to get mayo and ranch packets. Sandwich now cold, and not spicy. Maybe the wrong chicken patty? At least six people working the kitchen line, obviously not efficiently. Some standing around. Really awful experience. Trashed nasty sandwich and crunchy fries bits. Quality is definitely not the recipe at this location.
Atmosphere: 1
Food: 1
Service: 1
marshall lee
Bathrooms were filthy i said it to my frends and the manger im presuming sent someone to clean them went back in 15 minutes later piss and what I think is blood on the seats still no thanks
My experience at this location was pretty good. Staff was friendly, not a long wait, and food was good.
Atmosphere: 5
Food: 5
Service: 5
Raquel Dixson
Been going to this Wendy’s for decades, to me they’re one of the best locations in Slidell! Always nice fast and friendly! Nuggets and fries always crispy and fresh!
Atmosphere: 4
Food: 4
Service: 4
Angela Waller
Frosty at the drive through was fine. Noted score for health department was not real high.
Shawn
Good food
Atmosphere: 5
Food: 5
Service: 5
Alicia Campion
Horrible. I'm only giving it 2 stars for service bc when I had to walk back inside to get my kids sauce for their nuggets and straws, the lady that gave me the sauce was super sweet. My burger was cold. It had ketchup on the paper and I took the ketchup off my burger, so how that happened idk. Do better Old Spanish Trail Wendy's.
Close down this god awful Wendy’s. Saving Grace was the manager who was decent.
My Order got handed to wrong customer in front of me in drive through. Normally not a problem but this customer had a dog in the car the car and I and my mom am highly allergic to their dander. I asked for food to be remade for this reason. Worker copped an attitude and ended cussing at us as well as saying she could “refuse service” which is true except our food was paid for already which makes that point moot at best and also makes it theft if they refuse to serve it. Refund got refused as well and I got told to call the corporate number for a refund but when I called, they were closed.
Wendy’s can look at my order history alone and see in the last 60 days Ive spent close to probably $250 at this restaurant alone. I cant say I’ll never be back but I may just go to the one on gause from now on or patronize small sliders instead.
Atmosphere: 1
Food: 3
Service: 1
This store is always clean and the staff is friendly. I’ve never had an issue here.
Atmosphere: 5
Food: 5
Service: 5
I'm not sure if the guy working the line had a stoke mid shift and is having difficulty reading but I placed two separate orders through a delivery service. They completely disregarded how I asked for the sandwich to be dressed. I re-ordered and they literally made the item the same exact way.I've worked in fast food management for over 6 years and lack of attention to simple and clear details is just something I will never understand. This wasn't a one of because this happens more often than not when I order for my picky eater from this location.It's literally in black and white how to make the sandwiches. Slow down and pay attention. We don't get out money back when you screw up the dressing
Atmosphere: 1
Food: 1
Service: 1
The floor was extremely orally and slippery throughout the entire area. Very dangerous to walk.
Atmosphere: 5
Food: 5
Service: 5
I've been very skeptical about eating at Wendy's again after a bad experience a couple of years back, (different location) but this location won me back. Great service and hot food every time.
Atmosphere: 5
Food: 5
Service: 5
Dave's double with chilli on the side was very good.
Atmosphere: 5
Food: 5
Service: 5
Awful location and worst experience I've ever had at a fast good restaurant. I ordered ahead of time to pick up food in time for work. The lady said she doesn't have the order. Asked if I just placed said no, was 15 min. Ago. Said she cannot do anything if she doesn't see order on her side. I offered my receipt with order number which worked with every single restaurant that ever had a problem locating my order. She was completely uninterested in my receipt to see if she can try to locate it
She tried to say sometimes it takes a while but it had already been 15 min. which is more than enough time for fast food. I canceled order in the app and will never be back. With my proof that I spotted and successfully paid to be sent off with no food and had to go to work hungry was disappointing.
Atmosphere: 1
Food: 1
Service: 1
Counter woman was helpful and nice, from that point on it was a disaster. Ordered Asiago spicy chicken sandwich combo. Requested extra mayo and sauce on sandwich, automated order kiosk was not working properly, so re ordered at counter. Sandwich came out with a dot of sauce on bottom and same on top. Dried out cheese, and scraps for condiments. Supposedly large, but not full box of not hot fries, all small pieces, and mostly crunchy. Went to counter to get sauce, one person working was so busy that it took ten minutes to get mayo and ranch packets. Sandwich now cold, and not spicy. Maybe the wrong chicken patty? At least six people working the kitchen line, obviously not efficiently. Some standing around.
Really awful experience. Trashed nasty sandwich and crunchy fries bits. Quality is definitely not the recipe at this location.
Atmosphere: 1
Food: 1
Service: 1
Bathrooms were filthy i said it to my frends and the manger im presuming sent someone to clean them went back in 15 minutes later piss and what I think is blood on the seats still no thanks
Atmosphere: 1
Food: 3
Service: 3
Great experience
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My experience at this location was pretty good. Staff was friendly, not a long wait, and food was good.
Atmosphere: 5
Food: 5
Service: 5
Been going to this Wendy’s for decades, to me they’re one of the best locations in Slidell! Always nice fast and friendly! Nuggets and fries always crispy and fresh!
Atmosphere: 4
Food: 4
Service: 4
Frosty at the drive through was fine. Noted score for health department was not real high.
Good food
Atmosphere: 5
Food: 5
Service: 5
Horrible. I'm only giving it 2 stars for service bc when I had to walk back inside to get my kids sauce for their nuggets and straws, the lady that gave me the sauce was super sweet. My burger was cold. It had ketchup on the paper and I took the ketchup off my burger, so how that happened idk. Do better Old Spanish Trail Wendy's.
Food: 1
Service: 2
Loading...