Subway
190 N Cities Service Hwy, Sulphur
(337) 625-4430
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I normally wouldn’t leave a review—I’m an easy customer. I place my order through the app and pick up my food. However, this is the second time I’ve received bad service, so I won’t be going back.
The first incident was on February 3rd. The guy making my sandwich sloppily threw everything together and had an attitude. He basically coughed on my sandwich three times, left two whole inches of the sandwich with no filling, and didn’t even cut it all the way through.
Today, on February 5th, I placed my order at 9:06 PM, 50 minutes before closing. I arrived at 9:12 PM, as my order is simple to make. When I got there, the lady had already locked the door, and she was yelling at a man inside who seemed to be a friend of hers. She told me she couldn’t add vegetables to my order and that her register was down, so she couldn’t issue a refund. She asked if I just wanted the sandwich with turkey and bread. I requested a refund, but she said she could only process it tomorrow. The entire time she was rude about it and seemingly closing for her own personal reasons one whole hour they close.
Try the subway across the street at Walmart the staff there is way more friendly, presentable and clean.
Atmosphere: 1
Food: 1
Service: 1
I ordered two sandwiches and somehow they switched the bread!
Atmosphere: 4
Food: 1
Service: 1
Staff was very rude
Atmosphere: 3
Food: 4
Service: 1
Very friendly, made my sandwich just like I like it and gave me directions... can't ask for more.
Atmosphere: 5
Food: 5
Service: 5
Gave me exactly what I asked
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Chocolate Chip, Steak & Cheese Melt, Subway Club
Gave me exactly what I asked
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Chocolate Chip, Steak & Cheese Melt, Subway Club
I ordered a sandwich through the drive thru, and I told her my sandwich order SLOWLY. i asked her if i needed to repeat myself and she said she got the order. It took this lady 20 minutes to make a sandwich and there was no one in there. I get home, and the sandwich had only TUNA and MUSTARD sprayed everywhere. i asked for a turkey sandwich with veggies…
Atmosphere: 1
Food: 1
Service: 1
Closed for remodeling
Very rude employee he’s a older fella in his 60’s looks at folks in a mean manner when they ask for more olives also raises his voice to other employees infront of customers the employee get so upset because he embarrassed them they gave trouble making my sandwich
The service was great best subway I ever been to.. Marcus was on point with the subs he knew what to do I’m most definitely coming back
Restaurantji Recommends
They’re almost out of little bit everything. Good meatballs subs tho
People will get around to making your sandwich when they get done playing
Features: All according to CDC mandates.
Not even a 1 star. If I could leave a zero I would. I called and placed a order at 637. I have the phone call log. My husband goes to pick it up. They tell him we don't have a order at all. So I've called over 10 times to see what happened to my order but no one will answer the phone now. Must be kids in there working.
Always good service and fresh food.
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