Wendy's
304 S Cities Service Hwy, Sulphur
(337) 405-7644
Recent Reviews
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Food quality/freshness and accuracy of ensuring orders are correct has gone down hill the last 2 months.
Rude person in the window. Trying to give me a different sandwich then I ordered. I'm done.
Terrible customer service. I ordered a Dave's double and a Dave's single. They tried giving me double stack wrapped in Dave's double paper and a single with 2 ounce patties on each burger. Then tried to gas light me and say that they were the correct burgers. It also took 20 minutes to receive the first 2 burgers. I checked my food saw that there were patties on my burger that were smaller than a McDonald's double cheeseburger. When I brought it back into the restaurant for them to fix my food the manager tried to tell me that it was the correct burgers. Then he back peddled and said oh sorry we had a really big order that we were working on. It then took another 10 minutes for them to fix their mistake. On top of having to wait 10 minutes at the order box in the drive through. So it took 40 freaking minutes to receive my order.
Typical service. Went through at 6:20 am the drive through sign on the window says open at 6 am. 2 workers in there (including Geneal manger) says they were closed and didn't open till 7 am. Maybe updated y'all's signs and Google times. Or maybe just lazy workers.
It was okay for a quick meal.
Atmosphere: 3
Food: 3
Service: 3
Food was good, service was mediocre. AC apparantley was not working that day. Unreasonably warm and uncomfortable.
Atmosphere: 1
Food: 4
Service: 3
Picked up a quick lunch, and I do mean QUICK. I was in and out in less than 5 minutes and when you’re driving across town on your lunch break, it makes a difference if you don’t have to sit in an outrageous line. Food was fresh and staff were friendly.
Atmosphere: 5
Food: 4
Service: 5
This location was very clean, service was friendly and prompt, and my food was great!
Atmosphere: 5
Food: 5
Service: 5
Absolutely the nastiest Wendy's I have ever been in. Employees don't have a clue what is going on and rude.
Atmosphere: 1
Food: 2
Service: 1
Absolutely horrible. Got a biggie bag, had to pull up , waited 8 minutes, left & realized I had no fries, only 2 nuggets, & 3 sauces I didn’t even order .. wtf
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Slow service, item left out of bag, had to go back inside after leaving drive thru to get missing item.
Atmosphere: 3
Food: 3
Service: 2
Thin mint shake was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries
I went there today like maybe an hour ago got me and my son food. Yall ask what sauce I want but don’t put it in the bag with our food and didn’t give me a spoon for my chili. Don’t ask what sauce I want if you can’t even put it in the damn bag come on now
They’re slow these days which wouldn’t be bad if they weren’t so inaccurate as well. Check your order before you leave to avoid being disappointed!
Food: 1
Service: 3
Open late for people who work at night.
Atmosphere: 5
Food: 5
Service: 5
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