Dairy Queen Grill & Chill

5435 Cypress St, West Monroe
(318) 600-3294

Recent Reviews

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Angela Hill

Always good food

Atmosphere: 5

Food: 5

Service: 5

Ellen Abercrombie

Chocolate cream pie blizzard!!

Atmosphere: 5

Food: 5

Service: 5

Karol Zazueta

The snow is very good

Atmosphere: 5

Food: 5

Service: 5

Christopher Howie

Dairy Queen never disappoints! Whether I’m stopping in for a quick bite or just craving a sweet treat, this place always hits the spot. The burgers are delicious, and of course, the Blizzards are unbeatable – you can’t go wrong with any flavor!

The staff is always friendly and efficient, making every visit enjoyable. It’s a great place to take the family, and the atmosphere is welcoming and clean.

If you’re looking for tasty food, refreshing ice cream, and great service, Dairy Queen is the place to go. Highly recommended!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Basket, Hot Fudge, Hamburger, Ice Cream Sundae, Side of Onion Rings

Nerd Hero961

Service was great!! Food was garbage!! Dairy Queen supposed to be homestyle burgers it was not!!

Atmosphere: 4

Food: 1

Service: 4

Joy Bowie

The whole crew was apparently starting their first shift there. Took 50 minutes to get food. Management should not have continued to run DoorDash and the dining area and isolated orders to the drive through while they train folks. Completely unnecessary to stress teenagers out to that degree.

Atmosphere: 1

Food: 1

Service: 1

MamaJo Diaz

New hires beware !!!
How employees are treated by some management is disgusting. The hiring process is a joke. Employee was told to clock out ( which i already adviced never clock out till job done) and then expected to close the store for next hour and 45 mins for free while management sits on her bum barking orders. They was not helpful to new employee in helping set up their card to recieve payment. They were very short and unprofessional and then when employee doesn't receive payment from busting their bum all week is told they messed up and not management problem but still expected them to keep slaving. Then employee is told they are fired for making threats to said management but same sentence also says however, other employees and management say you do excellent work and pleasure to be around, so basically anyone can make a claim and no proof and get anyone fired 🤔
And company will also fire through text and if you don't respond less then 3 min they will text your emergency contact with all the information which I feel is invasion of privacy since obviously this situation was not an emergency. Again this is not about all employees and management or locations!!
Only this location, one specific manager, and Corbin?, from corporate, he called himself!!
Very unprofessional and yes we saved all the proof showing text and the phone log where management called employee for 30second (not other way around) only to say busy can't talk your problem not mine and hang up and then employee fired via text to their roommate cause employee had no signal due to traveling outta state 🙄
Hopefully someone hire up then this Corbin fellow, follows up at this location and does better. Especially not having employees who been there 3 days themselves training newer employees like please make it make sense 🙄

Atmosphere: 2

Food: 2

Service: 4

james b

They can't read here. Got order all wrong

Atmosphere: 2

Food: 5

Service: 1

Jowanda Diaz

New hires beware !!!
How employees are treated by some management is disgusting. The hiring process is a joke. Employee was told to clock out ( which i already adviced never clock out till job done) and then expected to close the store for next hour and 45 mins for free while management sits on her bum barking orders. They was not helpful to new employee in helping set up their card to recieve payment. They were very short and unprofessional and then when employee doesn't receive payment from busting their bum all week is told they messed up and not management problem but still expected them to keep slaving. Then employee is told they are fired for making threats to said management but same sentence also says however, other employees and management say you do excellent work and pleasure to be around, so basically anyone can make a claim and no proof and get anyone fired ?
And company will also fire through text and if you don't respond less then 3 min they will text your emergency contact with all the information which I feel is invasion of privacy since obviously this situation was not an emergency. Again this is not about all employees and management or locations!!
Only this location, one specific manager, and Corbin?, from corporate, he called himself!!
Very unprofessional and yes we saved all the proof showing text and the phone log where management called employee for 30second (not other way around) only to say busy can't talk your problem not mine and hang up and then employee fired via text to their roommate cause employee had no signal due to traveling outta state ?
Hopefully someone hire up then this Corbin fellow, follows up at this location and does better. Especially not having employees who been there 3 days themselves training newer employees like please make it make sense ?

Atmosphere: 2

Food: 2

Service: 4

Jamie Burton

Food was good, fresh and hot! Pretty expensive for fast food..I guess that's everywhere these days. A burger, shake and 2 kid's meals 30 bucks?

Atmosphere: 4

Food: 4

Service: 4

Richard Murphy

Order was messed up after repeating it and confirming it and still could get it right. Chicken tenders ( the one I got to bit after having to drive 25mins back to fix order) was like chewing mouth full of pea gravel. Very over cooked

Atmosphere: 2

Food: 1

Service: 3

Robert Harris

The price and quality were good.. We would eat here more if it weren't so far out of the way.

Atmosphere: 4

Food: 5

Service: 5

Jed Harris

The price and quality were good.. We would eat here more if it weren't so far out of the way.

Atmosphere: 4

Food: 5

Service: 5

Taylor Turnbow

A chicken strip basket was like $12 or $13 and the chicken strips were small, my dad said his ice cream sucked and the chocolate in it was half mixed and not mixed all the way, my mom said she didn't care for hers either.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Oreo Cupfection

Gus Cameron Cameron

Cars would lineup out into the street just to get serviced at DQ, it was so hectic they had local law enforcement to direct traffic, what happened?
The service sucks, I ordered a cheese burger and onion rings with a medium size peanut butter blizzard. The guy in the window had no clue what he was doing and began wanting to argue with me about what I ordered. He continued saying he just worked there leaving me with a receipt of payment, another person asked had I been waited on, in the meantime people were driving off not want to wait any longer. When I finally got my order and got home I noticed my meal, the blast was melted, I had four onion rings and my burger was the size of a McDonald happy meal all for $22 dollars. No thanks Sonic burgers are my selection from now on.

Atmosphere: 2

Food: 3

Service: 1

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