McDonald's

Name: McDonald's
Address: 150 Well Rd, West Monroe, Louisiana, 71291, US
Telephone: (318) 480-4112
Price range: $
Rating: 3.3

$ • Fast Food, Burgers, Coffee Shops

Hours:
150 Well Rd, West Monroe
(318) 480-4112

Menu Order Online

About McDonald's

This McDonald's location often experiences slow service, regardless of the time of day or day of the week. Customers have reported waiting at the register and drive-thru for extended periods. The staff appears disorganized and confused, leading to mistakes with orders, such as skimpy breakfast burritos and incomplete fries. Additionally, some employees seem uninterested in their jobs, and the food quality can be subpar, like overcooked fish. However, recent visits have shown improvement, with some customers experiencing quick service and friendly, happy employees. The store is kept clean, and the morning crew has been praised for their excellent work, making for a great experience. The management is described as very sweet, and the food, especially the quarter pounder cheeseburger, is now often enjoyed with good seasonings. Still, issues with the app persist, such as ordering "plain" but still getting mustard on sandwiches, which needs fixing by corporate. Some customers also shared frustrations regarding promotional events, where they were told participation had ended after arriving, despite paying the same price. Overall, the store is improving, with friendly staff and quality food, though some service and app issues remain.