Worst McDonald’s I’ve ever been to. Can’t cook a biscuit without it being hard enough to break a window. Can’t get an order right.
Food: 1
Johnny Billiot
No more counter person? When I spoke to a worker she snapped "i see you" oh my
Atmosphere: 2
Food: 5
Service: 5
Ann Gardner
I would like to say that today I had one of the best experiences I have EVER HAD at ANY MCDONALDS I have ever ordered from.On 3/29/24 at 9:44am I arrived to the drive through to pick up a mobile order located at 1603Sampson St. Westlake, Louisiana 70669, As I waited to be serviced the young lady that came across the loudspeaker caught me by surprise (in a good way ), her voice was so clear, her tone was so comforting and her Mannerisms and words were so impressive, I HAD TO ASK HER NAME!!!This young ladys name was Jamia (I hope I spelled her name right) she was just as Pleasant in person as she was behind the speaker. This young lady is a GEM! She has the whole package when it comes to Professionalism and Customer Service. (I been doing this for 30yrs, | Know) Jamia deserves attention and recognition for what she brings to the JOB. She is a prime example of what this WORLD NEEDS !! Kindness, Compassion, Professionalism, Patience and above all, a SMILE that you can see and hear through the Speaker !!I hope that the Management and Co-works of this establishment see and understand what they have and Nurture her to become the BESTVersion of herself!!! I know Jamia will go far in life and I hope that one day I will be able to hear, if not see her wonderful achievement that life has to offer her.Thank you Jamia for Starting my Day off on a great note !!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Filet-O-Fish, Sausage Mcmuffin with Egg
KENNETH R COCHRAN
Decent McDonalds.
Atmosphere: 5
Food: 5
Service: 5
Jolee Daae
Went thru drive thru and they got the entire order right! That’s saying a lot! Customer service was friendly and place was clean.
Atmosphere: 5
Food: 5
Service: 5
Adam Manuel
The convo on the drive through speaker was not nice. We were cut off, by an abrupt "hold". Also had to start order over. U could tell there was frustration over their systems they were using.
Atmosphere: 5
Food: 5
Service: 3
Kay Bolen
This place has lost its appeal......
Atmosphere: 1
Food: 1
Service: 2
Staci Lamberth
Their prices are getting out of hand but… they’re getting out of hand everywhere. That being said, I love the breakfast bundle options! In and out and it’s always fresh.Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Mark Hernandez
Very bad customer service. Took almost 20 for my order on January 20 th around 920 pm.Big Mac had mayo instead of big Mac sauce. Fries were cold. Employees never mentioned they were out of sauce, pickles, and onion. Pretty SAD WHEN THEY CAN'T APOLOGIZE FOR BAD SERVICE. WASTE OF TIME AND MONEY..
Atmosphere: 1
Food: 1
Service: 1
jon Skinner
Honestly very impressive. To think a McDonald's could continue this long without the slightest inclination on what management is or what it does.
One of the cleanest McDonalds's we have been to while traveling. Ordered two coffees and two sausage burritos and service was very fast. Manager and employees were attentive, welcoming and friendly. thank you
joe mama
They do not like my friend. They hate him for no reason. All he did was eat food like a good person. Do not recommend they will hate you forever.
Atmosphere: 1
Food: 1
Service: 1
Scott Lebleu
Ordered a egg mcmuffin with sausage and got no egg or cheese. Just sausage on the
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Mcmuffin
Steve Bowers
Last time I went inside the staff was fighting with each other.
Atmosphere: 1
Food: 3
Service: 2
Laura Ohara
This was the first time in a long time. That they actually got my order completely right? And had everything that I had order in my bag. The food was freshly cooked, not cold like usual. But once again, customer service really needs some working on. Because the people in the drive through majority of the time are not friendly, they do not greet you, and they do not make Eye contact.
Worst McDonald’s I’ve ever been to. Can’t cook a biscuit without it being hard enough to break a window. Can’t get an order right.
Food: 1
No more counter person? When I spoke to a worker she snapped "i see you" oh my
Atmosphere: 2
Food: 5
Service: 5
I would like to say that today I had one of the best experiences I have EVER HAD at ANY MCDONALDS I have ever ordered from.On 3/29/24 at 9:44am I arrived to the drive through to pick up a mobile order located at 1603Sampson St. Westlake, Louisiana 70669, As I waited to be serviced the young lady that came across the loudspeaker caught me by surprise (in a good way ), her voice was so clear, her tone was so comforting and her Mannerisms and words were so impressive, I HAD TO ASK HER NAME!!!This young ladys name was Jamia (I hope I spelled her name right) she was just as Pleasant in person as she was behind the speaker. This young lady is a GEM! She has the whole package when it comes to Professionalism and Customer Service. (I been doing this for 30yrs, | Know) Jamia deserves attention and recognition for what she brings to the JOB. She is a prime example of what this WORLD NEEDS !! Kindness, Compassion, Professionalism, Patience and above all, a SMILE that you can see and hear through the Speaker !!I hope that the Management and Co-works of this establishment see and understand what they have and Nurture her to become the BESTVersion of herself!!! I know Jamia will go far in life and I hope that one day I will be able to hear, if not see her wonderful achievement that life has to offer her.Thank you Jamia for Starting my Day off on a great note !!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Filet-O-Fish, Sausage Mcmuffin with Egg
Decent McDonalds.
Atmosphere: 5
Food: 5
Service: 5
Went thru drive thru and they got the entire order right! That’s saying a lot! Customer service was friendly and place was clean.
Atmosphere: 5
Food: 5
Service: 5
The convo on the drive through speaker was not nice. We were cut off, by an abrupt "hold". Also had to start order over. U could tell there was frustration over their systems they were using.
Atmosphere: 5
Food: 5
Service: 3
This place has lost its appeal......
Atmosphere: 1
Food: 1
Service: 2
Their prices are getting out of hand but… they’re getting out of hand everywhere. That being said, I love the breakfast bundle options! In and out and it’s always fresh.Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Very bad customer service. Took almost 20 for my order on January 20 th around 920 pm.Big Mac had mayo instead of big Mac sauce. Fries were cold. Employees never mentioned they were out of sauce, pickles, and onion. Pretty SAD WHEN THEY CAN'T APOLOGIZE FOR BAD SERVICE. WASTE OF TIME AND MONEY..
Atmosphere: 1
Food: 1
Service: 1
Honestly very impressive. To think a McDonald's could continue this long without the slightest inclination on what management is or what it does.
Food: 1
Service: 1
Restaurantji Recommends
One of the cleanest McDonalds's we have been to while traveling. Ordered two coffees and two sausage burritos and service was very fast. Manager and employees were attentive, welcoming and friendly. thank you
They do not like my friend. They hate him for no reason. All he did was eat food like a good person. Do not recommend they will hate you forever.
Atmosphere: 1
Food: 1
Service: 1
Ordered a egg mcmuffin with sausage and got no egg or cheese. Just sausage on the
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Mcmuffin
Last time I went inside the staff was fighting with each other.
Atmosphere: 1
Food: 3
Service: 2
This was the first time in a long time. That they actually got my order completely right? And had everything that I had order in my bag. The food was freshly cooked, not cold like usual. But once again, customer service really needs some working on. Because the people in the drive through majority of the time are not friendly, they do not greet you, and they do not make Eye contact.
Atmosphere: 3
Food: 4
Service: 3