They should honestly shut this McDonalds down, did a curbside and waited 15min then went inside to come to find out my order wasnt never place and wasnt in their system. Smh
Atmosphere: 1
Food: 1
Service: 1
Whodat Guy
McDonald's in general is awful. But damn why can't yall keep stuff in stock.. went for an ice coffee didn't have stuff to make it. SMH.
Matthew Etchie
Best McDonald's in the area, the people are friendly and awesome, only McDonald's I'll go to.
Atmosphere: 5
Food: 4
Service: 5
Heather Doucet
Never gives the correct ordered items during lunch shifts!!! And cold fries!!
Atmosphere: 3
Food: 2
Service: 4
Mitchell
Ms.Loraine greeted us as we walked in and let us know they had 10min left for breakfast! Everything was fresh and nothing was out for our order. Great experience with customer service, food, and a clean atmosphere with low playing music. Great way to start our day! Thank you Ms.Loraine and McDonald's.. I'm lovin' it!
Atmosphere: 5
Food: 5
Service: 5
kay kay kash
I walked in the bathroom and this little girl that work there was standing and jumping all over the sink come to find out she was making a TikTok and my daughter found the video and then she caught an attitude when I asked her was she supposed to be doing that
Atmosphere: 1
Food: 1
Service: 1
curole
Food was good. Service was slow.
Atmosphere: 4
Food: 4
Service: 2
Chinaza Chinwuba
the HERSHEY'S S'mores McFlurry! The combination of chocolate, marshmallows, and graham crackers was a perfect summer treat.
This was my go-to McDonald's for a few years. No more!!! I will find another McDonald's store to frequent. On Dec 17 I purchased several items including a Big Breakfast with Hotcakes and Steak. I drove 3 miles home to find sausage and not steak. I immediately called and talked to the manager Lorraine. She told me to come back and she'd take care of it. I couldn't make it back on the 17th and told her I'd return the next day. I didn't plan on going back the next day, but they messed up my order and were willing to make it right. I went back on the 18th, driving 3 miles out of my way thinking Lorraine was going to remake the whole Big Breakfast with Hotcakes and Steak. NOPE!!! I drove 3 miles out of my way and 3 miles back - 6 miles for a small piece of processed meat. To not make it a wasted trip, I ended up placing an order and spending over $25 that I originally didn't plan on spending. Lorraine, do you really expect valued customers to go out of their way to get only what you owe them - because you and your employees made a mistake??? To top it off... The replacement order that I had to pay for had 2 and 1/2 hotcakes. The bottom pancake was only part of one. At least I thought I was a valued customer... I only patronized this store 3 to 4 times a week and spending $15 - $25 per visit, for approximately 4 years. The Clearview/Elmwood store and the Jefferson Hwy/Causeway stores are a lot closer to my home in Bridge City. Lorraine, thank you for letting me know you don't value my business. You will save me a lot of time and gas by finding another McDonald's to frequent. This location needs new ownership or new management. You would think with a 3.2 rating, someone would do something to improve business. They no longer deserve my business. Bye!
Atmosphere: 2
Food: 2
Service: 2
Skylar Schaub
Went in through drive through. Sat where you order at for 10 minutes, finally order. When I got to the window they didn’t know what I ordered and then got cold food.
Atmosphere: 1
Food: 2
Service: 2
Elvis D
Delicious
Crystal
I always had great service and the food always came fast and hot. Also they always have an ice cream machine that works.
They should honestly shut this McDonalds down, did a curbside and waited 15min then went inside to come to find out my order wasnt never place and wasnt in their system. Smh
Atmosphere: 1
Food: 1
Service: 1
McDonald's in general is awful. But damn why can't yall keep stuff in stock.. went for an ice coffee didn't have stuff to make it. SMH.
Best McDonald's in the area, the people are friendly and awesome, only McDonald's I'll go to.
Atmosphere: 5
Food: 4
Service: 5
Never gives the correct ordered items during lunch shifts!!! And cold fries!!
Atmosphere: 3
Food: 2
Service: 4
Ms.Loraine greeted us as we walked in and let us know they had 10min left for breakfast! Everything was fresh and nothing was out for our order. Great experience with customer service, food, and a clean atmosphere with low playing music. Great way to start our day! Thank you Ms.Loraine and McDonald's.. I'm lovin' it!
Atmosphere: 5
Food: 5
Service: 5
I walked in the bathroom and this little girl that work there was standing and jumping all over the sink come to find out she was making a TikTok and my daughter found the video and then she caught an attitude when I asked her was she supposed to be doing that
Atmosphere: 1
Food: 1
Service: 1
Food was good. Service was slow.
Atmosphere: 4
Food: 4
Service: 2
the HERSHEY'S S'mores McFlurry! The combination of chocolate, marshmallows, and graham crackers was a perfect summer treat.
The service is good. The staff is excellent! 👌💯
Food was fresh.. Service could be better
Restaurantji Recommends
This was my go-to McDonald's for a few years. No more!!! I will find another McDonald's store to frequent.
On Dec 17 I purchased several items including a Big Breakfast with Hotcakes and Steak. I drove 3 miles home to find sausage and not steak. I immediately called and talked to the manager Lorraine. She told me to come back and she'd take care of it. I couldn't make it back on the 17th and told her I'd return the next day. I didn't plan on going back the next day, but they messed up my order and were willing to make it right.
I went back on the 18th, driving 3 miles out of my way thinking Lorraine was going to remake the whole Big Breakfast with Hotcakes and Steak. NOPE!!! I drove 3 miles out of my way and 3 miles back - 6 miles for a small piece of processed meat.
To not make it a wasted trip, I ended up placing an order and spending over $25 that I originally didn't plan on spending.
Lorraine, do you really expect valued customers to go out of their way to get only what you owe them - because you and your employees made a mistake???
To top it off... The replacement order that I had to pay for had 2 and 1/2 hotcakes. The bottom pancake was only part of one.
At least I thought I was a valued customer... I only patronized this store 3 to 4 times a week and spending $15 - $25 per visit, for approximately 4 years.
The Clearview/Elmwood store and the Jefferson Hwy/Causeway stores are a lot closer to my home in Bridge City.
Lorraine, thank you for letting me know you don't value my business. You will save me a lot of time and gas by finding another McDonald's to frequent.
This location needs new ownership or new management. You would think with a 3.2 rating, someone would do something to improve business. They no longer deserve my business.
Bye!
Atmosphere: 2
Food: 2
Service: 2
Went in through drive through. Sat where you order at for 10 minutes, finally order. When I got to the window they didn’t know what I ordered and then got cold food.
Atmosphere: 1
Food: 2
Service: 2
Delicious
I always had great service and the food always came fast and hot. Also they always have an ice cream machine that works.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Fries at this location are great 👍.
Atmosphere: 5
Food: 5
Service: 5
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