Great American Cookies

They never have oatmeal cookies

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Double Doozie

Would highly not recommend. We ordered online so that we would not have to deal with the rude employees. An hour later went to go pickup our order and it was not ready. Instead, had to sit there and receive dirty looks and attitude from the employees. We won't be back. I'll take the long drive to the other location.

Would highly not recommend. We ordered online so that we would not have to deal with the rude employees. An hour later went to go pickup our order and it was not ready. Instead, had to sit there and receive dirty looks and attitude from the employees. We won't be back. I'll take the long drive to the other location.

Wishing I would’ve asked for his name, but the person working this afternoon was so patient, so precious, and so accommodating with my kids who could not make up their minds. Made our visit even sweeter and more special.💕

Five time over the course of a month I have tried to get milk shakes and it’s always the same excuse “We are out of shake mix”. That has to be the stupidest excuse you can come up with in a creamery!! Will definitely not ever go back.

I have gone in 3 days in a row to get just a freaking slice of cookie cake and they have not had it once. Customer service is AWEFUL when I asked when they will have them I was given a shoulder shrug and a mumbled idk. They are zero help. Yesterday when I asked they young lady and man working just laughed didn’t even answer. I truly don’t even know why I have wasted my time stopping multiple times just to deal with disrespectful teenagers. At this point I don’t under Why local businesses keep hiring inadequate teenaged who have serious attitude problems.

Poor customer service. Asked to not have my ice cream and toppings mixed in. The young lady that fixed my ice cream barely provided any toppings and had an attitude and did not desire to fix my ice cream to my liking. I will definitely avoid this location in the future.

They be good but lazy workers close ealry almost every day or certain days like this on 02/01/22 I took my time out to do this cuz it happen to many times and I think if you say you open to a certain time you should be open til that time. Thanks

Customer service was horrible.

Loved it very nice staff

My order was not ready on time.Big thanks to Cameron for staying late to get my order completed today. Staff is always courteous and kind. Top notch service.

The person who took my order over the phone was extremely polite and I was able to pay in advance. I picked up the cake and two of the four names were spelled wrong; I asked them to fix the first one and they just put chocolate icing over the mistaken letter and so I just am going to try and fix the other letters at home with a Ziploc bag and icing. They were very polite and the cookie tasted great, just disappointed for $50 the names and personalization was wrong and not fixed correctly.

We actually ate ice cream. It was amazing. The kids absolutely love this place. We will definately be back.

dee-lish!!!

Ordered a cookie cake for a birthday. Couldn’t make out the words. Paid $40 for something that looked like a 2 year old did it. Purchased on 6/17 at 5:30pm