They are always happy to please. Better ingredients, better pizza.
Destiny Maiden
Terrible customer service and vey terrible pizza ! Ordered a large they gave me a tiny pizza and it was nothing but crust ordered cheesy bread it was only cheese on half! Terrible
Atmosphere: 1
Food: 1
Service: 1
Alicia Raft
They have a deal for $9.99 as many toppings as you like, large and you can choose NY crust. I load this thing UP and it always arrives hot, tender crust and toppings never skimpy.
Food: 5
Service: 5
Bobby Essick
I ordered the original crust pizza from this location. The crust was terrible. It was flat all the way around and had holes punched in the edges. Like store bought crust or something. It was definitely not hand tossed! I have not ordered papa John’s in years and thought I would try it again, was very disappointed! Will not go back.
Atmosphere: 5
Food: 2
Service: 5
Jcrazy
Received a Credit by the GM on Friday 11/28 after having issues with Doordash delivering it (Ordered through Papa John’s App). He said it needed to be redeemed through Carryout, I don’t have a vehicle and am unable to do Carryout.
Called to Redeem the Credit 12/02 at 8:45pm, just to be talked to rudely by the manager on duty and told I don’t have a credit, wouldn’t verify with the GM who called and offered it.
I also asked if I placed a delivery order paid for with the delivery fees and tip, would they deliver my credit? Was told No.
I recently worked for Papa Johns for 3 years as a Salaried Assistant and General Manager. I know their system very well, it hasn’t changed much since I left and the team working tonight has serious issues with their customer service.
What’s the point of providing a credit if I can’t redeem it. This was my first truly bad experience with this store. I’ve been down here for nearly a year and have been a regular customer. If it’s this difficult to resolve issues I won’t be spending my money here nearly as much as I usually have been.
I hope to hear back soon by Management with a satisfactory resolution.
Service: 1
Rolando Diaz
Very unprofessional service. Didn’t even take the food. So disappointed in this establishment!!!! Never coming back again.
Atmosphere: 1
Service: 1
Christine Lanata
We ordered a large The Works original crust, but received a thin crust with absolutely NO sauce! Very disappointing!
Food: 1
Service: 4
Brian Love
They dont use gloves when making people pizza.
Atmosphere: 3
Food: 5
Service: 3
Sean Sargent
Disappointed and let down. I’ve been a loyal Papa John’s fan for years, but this experience was incredibly frustrating. We received cold pizzas that weren’t even cut, and the toppings were embarrassingly sparse.
To make matters worse, they told us one of the pizzas had to be remade, so we waited patiently—only to find out it had been sitting there the whole time. After a 10-minute wait, they handed us the old one instead of a fresh remake.
Maybe it was just an off night, but this really soured the experience. Definitely not the Papa John’s quality I’ve come to expect.
Asaya
These people really DO do it better! Pizza is great and comes with so many variations, toppings, and sides altogether. Orders are quick and easy, even for ones such as 4 large pizzas with different toppings. Delivery is convenient, especially if you live nearby. Would recommend over Domino's or Little Caesars!
Made a order at 7 pm. It's 830 and haven't heard anything. Called up there multiple times and haven't gotten anyone to answer. Not even the manager. Pretty sad. About to drive up there
Service: 1
Voicemailz
Food is always done on time, and the workers are always friendly.
They are always happy to please.
Better ingredients, better pizza.
Terrible customer service and vey terrible pizza ! Ordered a large they gave me a tiny pizza and it was nothing but crust ordered cheesy bread it was only cheese on half! Terrible
Atmosphere: 1
Food: 1
Service: 1
They have a deal for $9.99 as many toppings as you like, large and you can choose NY crust. I load this thing UP and it always arrives hot, tender crust and toppings never skimpy.
Food: 5
Service: 5
I ordered the original crust pizza from this location. The crust was terrible. It was flat all the way around and had holes punched in the edges. Like store bought crust or something. It was definitely not hand tossed! I have not ordered papa John’s in years and thought I would try it again, was very disappointed! Will not go back.
Atmosphere: 5
Food: 2
Service: 5
Received a Credit by the GM on Friday 11/28 after having issues with Doordash delivering it (Ordered through Papa John’s App). He said it needed to be redeemed through Carryout, I don’t have a vehicle and am unable to do Carryout.
Called to Redeem the Credit 12/02 at 8:45pm, just to be talked to rudely by the manager on duty and told I don’t have a credit, wouldn’t verify with the GM who called and offered it.
I also asked if I placed a delivery order paid for with the delivery fees and tip, would they deliver my credit? Was told No.
I recently worked for Papa Johns for 3 years as a Salaried Assistant and General Manager. I know their system very well, it hasn’t changed much since I left and the team working tonight has serious issues with their customer service.
What’s the point of providing a credit if I can’t redeem it. This was my first truly bad experience with this store. I’ve been down here for nearly a year and have been a regular customer. If it’s this difficult to resolve issues I won’t be spending my money here nearly as much as I usually have been.
I hope to hear back soon by Management with a satisfactory resolution.
Service: 1
Very unprofessional service. Didn’t even take the food. So disappointed in this establishment!!!! Never coming back again.
Atmosphere: 1
Service: 1
We ordered a large The Works original crust, but received a thin crust with absolutely NO sauce! Very disappointing!
Food: 1
Service: 4
They dont use gloves when making people pizza.
Atmosphere: 3
Food: 5
Service: 3
Disappointed and let down.
I’ve been a loyal Papa John’s fan for years, but this experience was incredibly frustrating. We received cold pizzas that weren’t even cut, and the toppings were embarrassingly sparse.
To make matters worse, they told us one of the pizzas had to be remade, so we waited patiently—only to find out it had been sitting there the whole time. After a 10-minute wait, they handed us the old one instead of a fresh remake.
Maybe it was just an off night, but this really soured the experience. Definitely not the Papa John’s quality I’ve come to expect.
These people really DO do it better! Pizza is great and comes with so many variations, toppings, and sides altogether. Orders are quick and easy, even for ones such as 4 large pizzas with different toppings. Delivery is convenient, especially if you live nearby. Would recommend over Domino's or Little Caesars!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Not a place to dine in
Atmosphere: 1
Food: 4
Service: 3
Made a order at 7 pm. It's 830 and haven't heard anything. Called up there multiple times and haven't gotten anyone to answer. Not even the manager. Pretty sad. About to drive up there
Service: 1
Food is always done on time, and the workers are always friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Chocolate Brownie
Great deal and pizza excellent.. fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Great deal and pizza excellent.. fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
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