Dunkin'

177 Columbia St, Adams
(413) 743-4973

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Recent Reviews

I WAS FRICKEN HUNGRY BECAUSE I MADE EGGS AND THEY WERE WATERY SO I WAS THIRSTY SO WE WENT TO DUNKIN AND LITTLE DISCORD KITTY 😾GUY MADE US WAIT LIKE 6 HOURS TO ORDER BECAUSE WE SAID WE NEED ONE MINUTE TO DECIDE AND THEN I ORDERED AND HE WAS CONFUSED AND TOOK LIKE 20 MINUTES TO FIGURE OUT AND ALL I WANTED WAS A PUMPKIN SUGAR COOKIE LATTE AND THE ONLY GOOD PART WAS THE WHIPPED CREAM AND THEN HE FORGOT BENJAS MUFFIN AND THE CUP WAS STICKY AND IT TASTED LIKE BLACK COFFEE WITH BURNT...
Most of the people that have served me in the drive through have been kind (there's been some really rough exceptions), but the biggest issue is that they always mess up an order. Every single time something will be missing or messed up. Whether it be they leave the whipped cream out, or leave out entire chunks of the order, something is always awry.

Please, whatever you need to do Corporate Dunkin, pay them more, better training, more shift coverage, do...
The staff here should get raises they are so efficient, kinds, and I'll tell you I'm from Boston so that means a lot because we are very picky about our coffee LOL

Wheelchair accessibility: Not a great spot if you're disabled and I can't see getting a wheelchair in there but if you have someone with you then it shouldn't be a problem

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