It was completely fine, absolutely nothing wrong with it. I miss New York.
Atmosphere: 3
Food: 3
Service: 5
alberto martinez
Ordered 2 bacon egg cheese bagels, no bacon. Sweet
Liam Pitrat
Showed up during business hours listed on website and it was closed. No sign on the door or any notice online. Waste of time
Phil Nogee
Used to be one of my favorite places. Total lack of effort put in these days, place was dirty no selection of bagels employees were lackluster. The Works is a block up the road and is excellent i think this establishment is not long for the world unfortunately.
Liberty
Yesterday I waited 30 minutes just to get a bagel to go during a non-busy hour because they didn’t know how to cash some people out with a gift card and they were really taking their time. While the cashier was handing me my tea she didn’t screw the lid on tight and spilled hot water all over and burned my hand. When I asked for a to go bag she just threw it to me. Their bathrooms and seating area are always gross and dirty. They occasionally make my bagel wrong and forget to put in some ingredients. The day before I got a bagel with a strand of hair stuck in the flour. Once they forgot to put sanitary gloves and just made my bagel with a dirty cloth gloved hand. The staff working there look miserable, tired, and underpaid. They are very arrogant and rude, especially if the customer is nice. If I didn’t get the bottomless mug I would have stopped going there with the horrible service they provided these past two days.
Swan Keyes
What happened to Bruegger’s?? This was the best bagel place for decades and since Covid they just let the place slide like crazy—the floors are filthy and the interior just feels incredibly run down, like there is no management, or no one who cares. I don’t see how they could pass a health inspection looking like this. Staff is friendly but the vibe is just low.
After seeing the response from the owner, inviting me to update my review (glad someone is responding to messages, at least): The way to resolve the issue really has nothing to do with me, personally, but the state of the shop itself. I will add photos. Check them out and ask if this is a place you would want to eat. And compare these photos with the beautiful one you have up from years ago, with the black wall and tables in the same spot I photographed. The whole place needs to be deep cleaned, restored, and maintained. Have a designer come in or just look at your own old photos for guidance and put tables and chairs back, make it a place people want to be again.
When I was there I asked the employees what had happened and they said the tables came out during Covid and were never brought back and the manager quit recently and they haven't been able to retain staff. So leadership is clearly needed or this place will close, which would be a loss to the neighborhood. It was a great place and can be again.
Atmosphere: 1
Food: 3
Service: 3
Carolina Davis
Fabulous bagels, always fresh and delicious, the workers are kind and always working hard, especially Elijah he's my favorite!!! Very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Bagel, Sandwich, Toasted
Emma F. Payne
It was okay. The bagel I got was a little too hard, and the cream cheese was decent. The iced coffee was a pretty basic iced coffee, but it was good. There was both indoor and outdoor seating. Nothing to brag about, but I would try this place again.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: A Bagel, Toasted
Lisa Barboza
A place that focuses only on Bagels and sandwiches. I love it. And the prices are great!!!
Timothy Glover
greeted by the staff when i came in, very welcoming. food was delicious
I think this place has improved over time; the service and bagel quality are now both pretty good.
Pat Dery
The bagel sandwiches were delicious! I highly recommend the Vermonter. The staff was cordial but the place needs a good cleaning, it's not a good first impression when you walk in the door and the floors are filthy looking and a few decorations wouldn't hurt.
Julia Cabral
Asked for a hash brown got an egg.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagel
Keaveny Magennis
40 minutes for 3 bagels and served other customers who came 20 minutes after there are so many better options in the area. also notice how they don’t respond to the actual critical reviews. don’t go here
Atmosphere: 1
Food: 1
Service: 1
vin
45 minutes for 3 bagels and try didnt even toast them. usually i empathize with other food service workers but this was absolutely absurd. get it together.
It was completely fine, absolutely nothing wrong with it. I miss New York.
Atmosphere: 3
Food: 3
Service: 5
Ordered 2 bacon egg cheese bagels, no bacon. Sweet
Showed up during business hours listed on website and it was closed. No sign on the door or any notice online. Waste of time
Used to be one of my favorite places. Total lack of effort put in these days, place was dirty no selection of bagels employees were lackluster. The Works is a block up the road and is excellent i think this establishment is not long for the world unfortunately.
Yesterday I waited 30 minutes just to get a bagel to go during a non-busy hour because they didn’t know how to cash some people out with a gift card and they were really taking their time. While the cashier was handing me my tea she didn’t screw the lid on tight and spilled hot water all over and burned my hand. When I asked for a to go bag she just threw it to me. Their bathrooms and seating area are always gross and dirty. They occasionally make my bagel wrong and forget to put in some ingredients. The day before I got a bagel with a strand of hair stuck in the flour. Once they forgot to put sanitary gloves and just made my bagel with a dirty cloth gloved hand. The staff working there look miserable, tired, and underpaid. They are very arrogant and rude, especially if the customer is nice. If I didn’t get the bottomless mug I would have stopped going there with the horrible service they provided these past two days.
What happened to Bruegger’s?? This was the best bagel place for decades and since Covid they just let the place slide like crazy—the floors are filthy and the interior just feels incredibly run down, like there is no management, or no one who cares. I don’t see how they could pass a health inspection looking like this. Staff is friendly but the vibe is just low.
After seeing the response from the owner, inviting me to update my review (glad someone is responding to messages, at least): The way to resolve the issue really has nothing to do with me, personally, but the state of the shop itself. I will add photos. Check them out and ask if this is a place you would want to eat. And compare these photos with the beautiful one you have up from years ago, with the black wall and tables in the same spot I photographed. The whole place needs to be deep cleaned, restored, and maintained. Have a designer come in or just look at your own old photos for guidance and put tables and chairs back, make it a place people want to be again.
When I was there I asked the employees what had happened and they said the tables came out during Covid and were never brought back and the manager quit recently and they haven't been able to retain staff. So leadership is clearly needed or this place will close, which would be a loss to the neighborhood. It was a great place and can be again.
Atmosphere: 1
Food: 3
Service: 3
Fabulous bagels, always fresh and delicious, the workers are kind and always working hard, especially Elijah he's my favorite!!! Very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Bagel, Sandwich, Toasted
It was okay. The bagel I got was a little too hard, and the cream cheese was decent. The iced coffee was a pretty basic iced coffee, but it was good. There was both indoor and outdoor seating. Nothing to brag about, but I would try this place again.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: A Bagel, Toasted
A place that focuses only on Bagels and sandwiches. I love it. And the prices are great!!!
greeted by the staff when i came in, very welcoming. food was delicious
Restaurantji Recommends
I think this place has improved over time; the service and bagel quality are now both pretty good.
The bagel sandwiches were delicious! I highly recommend the Vermonter. The staff was cordial but the place needs a good cleaning, it's not a good first impression when you walk in the door and the floors are filthy looking and a few decorations wouldn't hurt.
Asked for a hash brown got an egg.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagel
40 minutes for 3 bagels and served other customers who came 20 minutes after there are so many better options in the area. also notice how they don’t respond to the actual critical reviews. don’t go here
Atmosphere: 1
Food: 1
Service: 1
45 minutes for 3 bagels and try didnt even toast them. usually i empathize with other food service workers but this was absolutely absurd. get it together.
Parking: almost no parking whatsoever
Atmosphere: 1
Food: 1
Service: 1
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