Subpar food, no bathroom, very long wait times. Never heard of anyone going before 11pm. Too expensive for portion sizes and many of the options are unseasoned and don’t rival Antonio’s which is across the street and cheaper.
Atmosphere: 2
Food: 2
Service: 2
James Herbert
Poor customer service. It took me over an hour to just receive my Cheese Zone. There is more dough in the calzones than actual toppings. Employees are unmotivated and their late night manager is extremely rude. You never eat this food sober. It's usually drunk food, and even with that, it's the last option every time on a night out (I'll even get insomnia before that). Now I understand why they shut down operations in Amherst for some years. It's the worst food I've eaten in a long time. Someone has to make change over there, especially when it comes to the people who represent the company.
Atmosphere: 1
Food: 1
Service: 1
Haley Youtude
Came here for a concert for laundry day and met the nicest owner ever but not only his hospitality was great. He was great. I recommend this place to everyone. The calzones and the cheese sticks were amazing. Change my life. Go birds!!
trevor tarr
Very slow, overpriced, small portions
Atmosphere: 1
Food: 1
Service: 1
Hamenth Swaminathan
I gotta say, as a customer service professional, these guys know how to hire. In fact, I was there at around 2:30am today and the woman at the counter was so impressive that I don’t really know what to say—friendly, compassionate, the whole package. It’s just really hard to find, not just these days but in general. You earned a lifelong customer—thank you!
Atmosphere: 5
Food: 5
Service: 5
Tyler
This place is unbelievable!!
Atmosphere: 5
Food: 5
Service: 5
Alyosha tk
Service maybe a bit slow, but the calzone is really good. It is not greasy and it is filled well. $
Atmosphere: 3
Food: 5
Service: 4
Vinamra “Vin” Tyagi
The wait is painful, but goes by faster when you dream of the calzone that you will eat. Really good!
Atmosphere: 5
Food: 5
Service: 5
Jake Soriano
There is no public restroom or water for customers. I got my spinach and cheese calzone 25 minutes after they said it would be done and it only had 4 leaves of spinach.
Atmosphere: 2
Food: 3
Service: 1
Eva Fuss
I love dpdough usually, so I was very upset to have such an awful experience with them last night. My friend and I placed an order at 11:26 pm, and according to the confirmation email, it was set to arrive at 11:56 pm (I live approximately 10 minutes from the location). 11:56 comes and goes and we assume they are running late, no big deal, I work food service too so I understand when it's busy. After waiting an hour past the estimated arrival time (an hour and a half since ordering), we decide to call and see what is going on. We call twice only to be put on hold both times for 5+ minutes. Right as we are about to give up at 1:30am, now two hours after we ordered, the food arrives, almost ice cold. The flavor was fine but it was overall an extremely disappointing experience. I understand customer service can be busy, but it's the lack of communication that upset me. Most people wouldn't be willing to wait two hours in the middle of the night for a calzone.
This is the worst dining experience I’ve ever had. I waited 50 minutes for my food. The staff especially the owner were extremely rude. They kicked us out to wait outside for the entire time and once we came in to pick up our order after 50 MINUTES he made us leave immediately before our entire party got their food. The owner repeatedly yelled at everyone in the restaurant and was extremely disrespectful. This is the worst experience you can have do not come here.
Atmosphere: 1
Food: 4
Service: 1
Crystal J
What the hell did they give my husband and I just had this d.p food he got sick and I'm not feeling good at all chicken was not right I think it was canned if I get sick I'm contacting lawyer don't eat it ???
Atmosphere: 1
Food: 1
Service: 3
Dave Centoni
These guys have the best calzones I’ve had in 3 years, genuinely they deserve the most business in the Amherst area. Would bring anyone visiting.
sscout lord
By far the worst service I have ever had. Hour and a half to get the calzone
Atmosphere: 1
Food: 1
Service: 1
Zack Strangman
The old DP Dough is back and that's not a good thing. Limited options, ordering through a call center, not good sides. If you want a good calzone there's lots of options in Amherst, just avoid DP Dough.
Subpar food, no bathroom, very long wait times. Never heard of anyone going before 11pm. Too expensive for portion sizes and many of the options are unseasoned and don’t rival Antonio’s which is across the street and cheaper.
Atmosphere: 2
Food: 2
Service: 2
Poor customer service. It took me over an hour to just receive my Cheese Zone. There is more dough in the calzones than actual toppings. Employees are unmotivated and their late night manager is extremely rude. You never eat this food sober. It's usually drunk food, and even with that, it's the last option every time on a night out (I'll even get insomnia before that). Now I understand why they shut down operations in Amherst for some years. It's the worst food I've eaten in a long time. Someone has to make change over there, especially when it comes to the people who represent the company.
Atmosphere: 1
Food: 1
Service: 1
Came here for a concert for laundry day and met the nicest owner ever but not only his hospitality was great. He was great. I recommend this place to everyone. The calzones and the cheese sticks were amazing. Change my life. Go birds!!
Very slow, overpriced, small portions
Atmosphere: 1
Food: 1
Service: 1
I gotta say, as a customer service professional, these guys know how to hire. In fact, I was there at around 2:30am today and the woman at the counter was so impressive that I don’t really know what to say—friendly, compassionate, the whole package. It’s just really hard to find, not just these days but in general. You earned a lifelong customer—thank you!
Atmosphere: 5
Food: 5
Service: 5
This place is unbelievable!!
Atmosphere: 5
Food: 5
Service: 5
Service maybe a bit slow, but the calzone is really good. It is not greasy and it is filled well. $
Atmosphere: 3
Food: 5
Service: 4
The wait is painful, but goes by faster when you dream of the calzone that you will eat. Really good!
Atmosphere: 5
Food: 5
Service: 5
There is no public restroom or water for customers. I got my spinach and cheese calzone 25 minutes after they said it would be done and it only had 4 leaves of spinach.
Atmosphere: 2
Food: 3
Service: 1
I love dpdough usually, so I was very upset to have such an awful experience with them last night. My friend and I placed an order at 11:26 pm, and according to the confirmation email, it was set to arrive at 11:56 pm (I live approximately 10 minutes from the location). 11:56 comes and goes and we assume they are running late, no big deal, I work food service too so I understand when it's busy. After waiting an hour past the estimated arrival time (an hour and a half since ordering), we decide to call and see what is going on. We call twice only to be put on hold both times for 5+ minutes. Right as we are about to give up at 1:30am, now two hours after we ordered, the food arrives, almost ice cold. The flavor was fine but it was overall an extremely disappointing experience. I understand customer service can be busy, but it's the lack of communication that upset me. Most people wouldn't be willing to wait two hours in the middle of the night for a calzone.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
This is the worst dining experience I’ve ever had. I waited 50 minutes for my food. The staff especially the owner were extremely rude. They kicked us out to wait outside for the entire time and once we came in to pick up our order after 50 MINUTES he made us leave immediately before our entire party got their food. The owner repeatedly yelled at everyone in the restaurant and was extremely disrespectful. This is the worst experience you can have do not come here.
Atmosphere: 1
Food: 4
Service: 1
What the hell did they give my husband and I just had this d.p food he got sick and I'm not feeling good at all chicken was not right I think it was canned if I get sick I'm contacting lawyer don't eat it ???
Atmosphere: 1
Food: 1
Service: 3
These guys have the best calzones I’ve had in 3 years, genuinely they deserve the most business in the Amherst area. Would bring anyone visiting.
By far the worst service I have ever had. Hour and a half to get the calzone
Atmosphere: 1
Food: 1
Service: 1
The old DP Dough is back and that's not a good thing. Limited options, ordering through a call center, not good sides. If you want a good calzone there's lots of options in Amherst, just avoid DP Dough.
Atmosphere: 2
Food: 1
Service: 1
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