Lived in Amherst for 46 years and have had lunch/dinner at just about every restaurent. Panda used to be our favorite or near the top. The lunch I just had with another regular customer in town. Wew had the worst meal ever. Plates were small; portions a fraction of what they were. Plus the noodle/chicken dish was undercooked and had to be sent back. My organe chicken was only slightly better. The worst of it was the dumplings, which were doughy and tasteless. Why this disaster? We didn't recognize the staff. suggesting that this longtime staple's under new managment or ownership. Don't know which but do know enoough to warn you away.
Atmosphere: 2
Food: 1
Service: 2
김도아
Drink it
Patricia Resiliency
I just wanted to share the unpleasant service that I received at this place. The server didn't want to even identify Himself ??♀️ I placed a $47 order by phone To be delivered 3 minutes By car (15 walking distance away from the restaurant.), he said that if I wanted to add anything for my driver I said yes $5dollars Then he said just so you know your order may be delayed because he's going to see how much you gave him for a tip, the policy Says that your order has to be more than $30 in order to be delivered I guess they like to scam people even started to argue with me if I didn't like it that I could order elsewhere. Extremely rude service Said that l didn't like what he said I can go and buy somewhere else Never had this type of experience in this place. §I have gone here for many many years I am an Amherst Resident and I am so sad to share this with everybody. They are trying to scam people never buying from these people again bad energy negativity, and that doesn't prosper. I just wanted to remind you that tips are not mandatory. So please train your servers correctly to be kind and cordial to their Guest
Alexis. R Peterson
The best darn place I have ever eaten at. Affordable but too quality food, as a college student who often goes out to eat but doesn’t wish to spend alot of money PANDA EAST IS THE PLACE TO GO! Owner is attentive both dine-in and take out, nice breath of fresh air. I love you panda east♥️♥️
Atmosphere: 5
Food: 5
Service: 5
Harshaanth Thiyagaraja Kumar
Excellent restaurant with good food, but the servers were rude and unhelpful when I reported an issue. Poor Service.
Atmosphere: 4
Food: 3
Service: 1
Chris Bourke
Very good Chinese food. They have a American style options on one side of the menu and more authentic options on the back. Moderately spicy on some items.
Atmosphere: 4
Food: 5
Service: 4
Jordan Dautruche
All the food was so hot, fresh and good. Amazing customer service.
We showed up as a group of ten and were seated immediately. We were then told that due to a reservation that another group placed, we would have half an hour to finish our food and leave. This was before we had even placed food orders—by the time our food came, we would only have around 5 minutes or less to eat, pay, and leave. This was highly unprofessional and we would have appreciated if the owners had just informed us that they were full instead of seating us on a thirty minute time crunch. We will never be coming back here.
I can’t imagine this place passes health codes. It is so gross inside. Renting a rug doctor and cleaning your carpets isn’t much of a business expense.
We dined here recently and the host and servers provided phenomenal service going above and beyond. They were very friendly and polite, as well. Their menu had very vast and diversified meal options. Their food was fantastic and came quickly after ordering. The restaurant was clean and overall dining experience was excellent. It is now one of our favorite restaurants in the Amherst area! Thank you to all the staff there!!! 😊
Lived in Amherst for 46 years and have had lunch/dinner at just about every restaurent. Panda used to be our favorite or near the top. The lunch I just had with another regular customer in town. Wew had the worst meal ever. Plates were small; portions a fraction of what they were. Plus the noodle/chicken dish was undercooked and had to be sent back. My organe chicken was only slightly better. The worst of it was the dumplings, which were doughy and tasteless. Why this disaster? We didn't recognize the staff. suggesting that this longtime staple's under new managment or ownership. Don't know which but do know enoough to warn you away.
Atmosphere: 2
Food: 1
Service: 2
Drink it
I just wanted to share the unpleasant service that I received at this place. The server didn't want to even identify Himself ??♀️
I placed a
$47 order by phone To be delivered 3 minutes By car (15 walking distance away from the restaurant.), he said that if I wanted to add anything for my driver I said yes $5dollars Then he said just so you know your order may be delayed because he's going to see how much you gave him for a tip, the policy Says that your order has to be more than $30 in order to be delivered I guess they like to scam people even started to argue with me if I didn't like it that I could order elsewhere.
Extremely rude service
Said
that l didn't like what he said I can go and buy somewhere else
Never had this type of
experience in this place.
§I have gone here
for many many years I am an Amherst Resident and I am so sad to share this with everybody. They are trying to scam people never buying from these people again bad energy negativity, and that doesn't prosper. I just wanted to remind you that tips are not mandatory. So please train your servers correctly to be kind and cordial to their Guest
The best darn place I have ever eaten at. Affordable but too quality food, as a college student who often goes out to eat but doesn’t wish to spend alot of money PANDA EAST IS THE PLACE TO GO! Owner is attentive both dine-in and take out, nice breath of fresh air.
I love you panda east♥️♥️
Atmosphere: 5
Food: 5
Service: 5
Excellent restaurant with good food, but the servers were rude and unhelpful when I reported an issue. Poor Service.
Atmosphere: 4
Food: 3
Service: 1
Very good Chinese food. They have a American style options on one side of the menu and more authentic options on the back. Moderately spicy on some items.
Atmosphere: 4
Food: 5
Service: 4
All the food was so hot, fresh and good. Amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon
Great Chinese lunch.
Atmosphere: 4
Food: 5
Service: 5
Authentic. Delicious food. Good service.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tofu Szechuan Style, MA-La Chicken
We showed up as a group of ten and were seated immediately. We were then told that due to a reservation that another group placed, we would have half an hour to finish our food and leave. This was before we had even placed food orders—by the time our food came, we would only have around 5 minutes or less to eat, pay, and leave. This was highly unprofessional and we would have appreciated if the owners had just informed us that they were full instead of seating us on a thirty minute time crunch. We will never be coming back here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I can’t imagine this place passes health codes. It is so gross inside. Renting a rug doctor and cleaning your carpets isn’t much of a business expense.
Food was so fast, and tastes good
Atmosphere: 4
Food: 5
Service: 5
The best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Beef, Crab Rangoon
We dined here recently and the host and servers provided phenomenal service going above and beyond. They were very friendly and polite, as well. Their menu had very vast and diversified meal options. Their food was fantastic and came quickly after ordering. The restaurant was clean and overall dining experience was excellent. It is now one of our favorite restaurants in the Amherst area! Thank you to all the staff there!!! 😊
Great food and drinks, always a clean place.
Atmosphere: 5
Food: 5
Service: 5
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