Characters Bar & Grill

123 Old River Rd, Andover
(978) 975-3600

Recent Reviews

Robert Lentini

Pretty good. Friendly bartenders. Would go again.

Atmosphere: 4

Food: 4

Service: 4

OLIVER NAZARIO BRUGAL

Good place to enjoy with friends.

Robert Crabtree

Enjoyed all the staff, food is good and they have a good selection of drinks!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Anonymous User

Mid food and terrible service. very disappointed

alex

I’ll save you the headache and recommend just getting Wendy’s or going to the chili’s up the street. Poor service, we had to leave because my 35 week pregnant fiancé wasn’t allowed to even have a water bottle in her possession. And Wouldn’t serve food because there was more than 5 customers. The hotel should just get rid of the place all together.

Nikki Lynn

Great dining experience last night, it was busy with a hockey group but staff took care of us promptly and checked in on us several times. Food was very good, burger came out a perfect medium, onion rings & fries were great.

leanne tosto

We sat at our tanle for 20 minutes before anyone even realized we where there.The service was Terrible.The bartender told me they dont have any waitressed nor a bus boys. This is why the service was Terrible the manager really needs to hire some waiters and more staff

John Hagin

Usually grossly understaffed. The poor bartender has to tend bar and wait tables most nights I’ve been here. Food was decent but a very limited menu.

Martin Vasilevski

Had a cold beer, cheese curds and BLT, it was all good and convenient since this is inside the hotel. You can also charge it to your room if you want. Cool spot.

M Desormeau

Couldn't tell you if the food was any good. Walked through the doors to smell urine and a mixture of other foul smells. Turned right around and went out to a restaurant. Thank God breakfast was served in another part of the hotel the next morning. Skip it...

Todd Barr

This is the saddest hotel bar ever

stacygY7722HS

First time at DoubleTree and here on business. Had the BEST filet I've had in a really long time...I could've eaten TWO I was so hungry! Oh...and the fingerling potatoes.

Porter Mcbride

Had a fantastic experience here with my son. The food comes quickly and the customer service is just good. Prices are fair.

Tony M

So so service. Calamari was good but the chowder tasted like it came out of a can...lobster ravioli would have been better if the lobster showed up. All in all just mediocre at best.

412kellier

The food was very good and fresh. A little over priced. I can’t eat $17 worth of breakfast. The oatmeal was very good and they offered strawberries too. Loved the fresh pastries.

Load More