Today at the Shawsheen Plaza Dunkin’ in Andover my granddaughter was served a wake Up Wrap with totally uncooked bacon. When I brought it to the attention of the young ladies at the counter, I was Not well received. I explained that uncooked bacon is unhealthy & can cause illness. I then said we would appreciate 2 more pieces of cooked/crispy bacon. One of the the young ladies was perfectly agreeable & and went directly to take care of correcting the PROBLEM. The second young lady was exceedingly rude in her attitude and definitely needs to be spoken with by management regarding customer interactions when complaints occur. Uncooked bacon is no joke!!
Atmosphere: 2
Food: 1
Service: 1
Sean Greeley
Don't like Dunkin donuts donuts selection is horrible
Atmosphere: 3
Food: 1
Service: 3
Noah Dew
What a great crew, thank you!
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Morrissette
The 2 guys inthe store thought it was hilarious when I showed them My order was wrong And they put all the components of my sandwich in a wrapper, not put together. The second time they gave me my order.It was still wrong, they found that equally as hilarious. Next time I will stop rather than stop there.
kim kreiler
Have to edit my review we've gotten coffee grounds in our coffee recently and today they shorted us a sandwich and we'll answer the phone. Best crew in the area!!! Always great and ready!
Atmosphere: 5
Food: 5
Service: 5
tony deangelis
The experience was none no service at all
Brian Deluxe
The coffee here tastes better than other dunkins
charlie fountain
Love the apple fritters! They beat the other donut competition hands down.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Apple Fritter
Matt Sherwood
The two female staff were so friendly! They deserves a raise. Great visit.
It's DD.
Atmosphere: 5
Food: 5
Service: 5
Today at the Shawsheen Plaza Dunkin’ in Andover my granddaughter was served a wake Up Wrap with totally uncooked bacon. When I brought it to the attention of the young ladies at the counter, I was Not well received. I explained that uncooked bacon is unhealthy & can cause illness. I then said we would appreciate 2 more pieces of cooked/crispy bacon. One of the the young ladies was perfectly agreeable & and went directly to take care of correcting the PROBLEM. The second young lady was exceedingly rude in her attitude and definitely needs to be spoken with by management regarding customer interactions when complaints occur. Uncooked bacon is no joke!!
Atmosphere: 2
Food: 1
Service: 1
Don't like Dunkin donuts donuts selection is horrible
Atmosphere: 3
Food: 1
Service: 3
What a great crew, thank you!
Atmosphere: 5
Food: 5
Service: 5
The 2 guys inthe store thought it was hilarious when I showed them My order was wrong And they put all the components of my sandwich in a wrapper, not put together. The second time they gave me my order.It was still wrong, they found that equally as hilarious. Next time I will stop rather than stop there.
Have to edit my review we've gotten coffee grounds in our coffee recently and today they shorted us a sandwich and we'll answer the phone.
Best crew in the area!!! Always great and ready!
Atmosphere: 5
Food: 5
Service: 5
The experience was none no service at all
The coffee here tastes better than other dunkins
Love the apple fritters! They beat the other donut competition hands down.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Apple Fritter
The two female staff were so friendly! They deserves a raise. Great visit.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Bathrooms were disgusting. Parking lot is tiny and dangerous.
Atmosphere: 2
Food: 3
Service: 2
Love the coffee wish they had a better donut selection though
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Donuts, Iced Latte
Staff there r friendly and fast.Donut and coffe is good as usual.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts, Munchkins Donut Hole Treats, Iced Latte
It a good place to treat the kids to pink frosted donuts. I am not a fan it's to expensive for me.
Parking: If it's busy the place is hard to park
Kid-friendliness: Not really made for sitting, but lots of treats
Wheelchair accessibility: In and out easy just a small curb, has a ramp to enter
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Donuts
Love the vanilla cream
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
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