Kokoro Craft Udon

12 Post Office Ave, Andover
(978) 783-3920

Recent Reviews

Sort by
Christina Le

I’ve been here a few times and tried most of the udon dishes. They are all very good. The noodles are firm with a good bite and the broths/stocks are rich but balanced.

There’s definitely some new restaurant growing pains I’ve noticed such as the posted google hours not reflecting their actual hours, but something like that is an easy fix, which isn’t a big deal especially since the food is so delicious.

Atmosphere: 5

Food: 5

Service: 5

Thomas Vo

Hidden gem

Atmosphere: 5

Food: 5

Service: 5

Wayne Liu

Showed up at 11:30am and waited 15 mins. Waitress still not here .. shop closed with two persons in the kitchen what a joke

Atmosphere: 1

Food: 1

Service: 1

Rob Alpert

Small Japanese noodle spot just off of Main St in Andover. Lots of pictures on the wall from older anime series. Atmosphere was very relaxed with a variety of music. Used the QR code at the table to place and pay for my order. Ordered the vegetable tempura and Tori Paiyan Spicy Miso Udon. I heard the waitress say the noodles are made when you place your order. Amazing taste! The broth was spicy to my liking and silky smooth. The noodles were perfect, thick yet soft. The tempura was crunchy batter which through me off but still very good. If you plan on going, do not hesitate to order since each bowl is made fresh as you order it. Worth more trips to try more dishes.

Atmosphere: 5

Food: 5

Service: 5

Joohee Lee

I would not recommend this restaurant based on my experience. The service was very poor and the food came out extremely slow.

We ordered one appetizer and three udons. It took 20 minutes just for the appetizer to arrive. Then, instead of bringing all three udons together, they served one first and made us wait another 20 minutes before the other two arrived. Each dish came out separately, which made it difficult for our party to enjoy the meal together.

Throughout the wait, the waiter kept telling us “it’s in process,” but nothing was coming out of the kitchen. Overall, the disorganized service and long delays really ruined the dining experience.

Atmosphere: 3

Food: 3

Service: 1

david mackey

Good came out quick and was very tasty. One of the better bowls of udon I’ve had in Massachusetts 😁

Brandon Lane

I lived in japan for two years in military so call me and expert, but this place has the best udon I've had in the entire country. every dish I've had is amazing, and I literally can't say enough good things here.

Atmosphere: 5

Food: 5

Service: 5

Sally Ng

Waited for over 30 minutes for two entrees when there’s no other customers in the restaurant. The hot entree was not even hot when it came out. Will not visit again.

Atmosphere: 4

Food: 3

Service: 1

Christopher Frano

This place having only 4.2 stars is shocking. The ordering system is very convenient because you can put something in right when you're ready. The food is delicious and in my experience, didn't take that long to come out. I was with 3 kids so we would've noticed. Overall very good spot.

Atmosphere: 4

Food: 5

Service: 3

Mark Sabalauskas

Tasty authentic udon dishes!

Atmosphere: 4

Food: 5

Service: 5

Jayden Guo

Aside from the amazing food and atmosphere, the service of this udon restaurant was not even below par, but terrible. It wasn’t very crowded when I went, but the overpriced meal came about one hour after I sat down. Speaking of price, the udon was much too expensive for the quality. I have had much better experiences in other parts of America, China, and Japan where the udon tasted phenomenal and was also reasonably priced.

All in all, if you want good udon, I recommend but be cautioned because your food may take very long to get to you.

Atmosphere: 4

Food: 4

Service: 1

DongKwan “DK” Park

The other reviews are accurate — the food is good, but make sure you give yourself plenty of time when you visit. I’ve been there about five times, and the long wait (usually around an hour after ordering) is consistently an issue. It’s the kind of experience that turns what could’ve been 50 visits into just 5. Never be on time. One of those rare restaurants where you walk in feeling good and walk out completely deflated.

Atmosphere: 1

Food: 4

Service: 1

Soohyun Yi

The food is great, but the wait time is consistently terrible. Even for to-go orders, it takes more than an hour. We always place our order well in advance—over an hour ahead—but I still end up waiting at the restaurant for more than 30 minutes. I’ve been coming here since they opened, and nothing has improved. I’m done. I won’t be returning.

Most people have lunch time during weekdays! Please respect customers' time.

Atmosphere: 1

Food: 3

Service: 1

Mads15

The food itself was good, but we had to wait a very long time, and we had somewhere to be right after. We wanted to leave right at 6:45, but after about 30 minutes of waiting, we couldn’t. The waiter also brought out the food for someone else before ours, and they got here after we did. Also, very often, they don’t open at proper time, and calls for not being there for the reservation.

Atmosphere: 2

Food: 4

Service: 1

Lucas McCarthy

The flavor of the broth is one of the bests ive ever had honestly. Will be back

Atmosphere: 5

Food: 5

Service: 5

Loading...