Starbucks
14 Main St, Andover
(978) 475-7752
Recent Reviews
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I'm a Door dash driver. It seems like they treat the doordash orders as the lowest priority in the store.
This place was a good relaxing starbucks to go to early in the morning, the town is quiet around 8 am.Always a fun 15 min trip to go to with an old friend. Had a lot of laughs on the way there and backThanks
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Banana Bread
I found my favorite drink here great space for sit down and chatting with friends
Atmosphere: 5
Food: 5
Service: 5
Waited for 20 minutes to get my drink. Ordered for a lavender matcha with no ice but handed me a hot lavender coffee after 20 minutes of wait.
Atmosphere: 1
Food: 1
Service: 1
Waited for 20 minutes to get my drink. Ordered for a lavender matcha with no ice but handed me a hot lavender coffee after 20 minutes of wait.
Atmosphere: 1
Food: 1
Service: 1
Worst Starbucks I’ve visited for cutomer service, and I’ve been to a few lelarge turnover of staff ( never been served by the same employee twice. Whoever manages this store needs to get their act together and train the employees.
Service: 1
staff. don't even greet you ordered a coffee was sitting for 10 minutes didn't ask my name. finally I had to ask. I'll stick to Cafe Nero. excellent service
Does not allow dogs unless they’re service animals. I’ve literally never had a Starbucks tell me this. Sad to say I very likely won’t be back.
Atmosphere: 4
Food: 4
Service: 2
Does not allow dogs unless they’re service animals. I’ve literally never had a Starbucks tell me this. Sad to say I very likely won’t be back.
Atmosphere: 4
Food: 4
Service: 2
This place is great, excellent service, staff were super friendly and nice and the barista even made latte art! Definitely coming here every day for my morning coffee!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
i love this place!! the area is so cute and the starbucks fits in so well. the staff!!! oh my lord the staff are so sweet and funny ! i feel like more than a customer here, i feel like a human <33
Atmosphere: 5
Food: 5
Service: 5
I travel often and frequent Starbucks in every city that I visit- this location by far the WORST in terms of customer service, efficiency, and cleanliness. The staff was rude (especially Melany) and incompetent, they made drinks incorrectly and worked inefficiently-there was more than a 30 minute wait for basic drinks. In spite of the fact that 5 people were working, they had to call someone for instructions on how to use the register. Horrible experience. Starbucks corporate should consider cleaning house-they certainly couldn’t do worse for employees.
Short-staffed. Slow. Unhappy faces. Depressing atmosphere. No matter how many things you add to your drink it’ll taste bland. This store can’t even get their hours right, they close at two in the afternoon but Google and the Starbucks app say otherwise. Go to the one on Winthrop Avenue instead. Starbucks — pay your employees more, clearly no one wants to work there (and probably for a good reason).
Atmosphere: 1
Food: 1
Service: 1
Got holiday drinks
Atmosphere: 4
Food: 5
Service: 4
Great service
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