Tokyo Steakhouse
560 S Main St, Andover
(978) 470-8888
Recent Reviews
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I don’t understand how this has such a high rating.
First of all, pretty weak hibachi food experience, especially for the price. No catching zucchini, no sake water guns (or anything like it) for the table, no egg shells in the hat - just a pretty light performance. In fact, I don’t think I’d even call it a performance, I’ve seen more exciting cooking on Disney channel.
The food was average at best, but for $50ish a pop, it didn’t meet the mark. And no yum yum sauce!! How can you even get licensed to do hibachi without yum yum sauce!?
It was also just not even close to clean. The bathroom was literally flooded with what I hope was water and the amount of dust and grime on the blinds was noticeable. They clearly don’t sweep up the carpet at the end of the night (as evidence of the amount of food on the floor). I’m really not that picky - but this was bordering health concerns dirty.
It was pretty lackluster service wise too - we didn’t get offered or served water, it took an hour for them to bring out drinks and take our orders, and we didn’t get our check until 45 minutes after they had cleared the table. None of the draft beers were available which was also disappointing.
I’ve done an embarrassing amount of hibachi in my life and this ranks among the worst. Average food, bad service, unwelcoming no-fun atmosphere, dirty, and expensive. There are better options a few towns over.
Very nice place. Food is terrific 😋
The food was mediocre Every Other Hibachi Experience has left me wanting to go back, but not this one IDK how this place is so highly rated. Decided to come here one fine evening as it was in the neighborhood. The place was dead, could barely spot it. The Chefs seem tired of their jobs and the waiters focus on upping the bill more than service. Won't be coming back here, I've never hated spending $140+ on a dinner for 2 more.
Just left on Easter 2025. Foods same as other places. Portions were mostly rice and bean sprouts. No one else was at our table. Our hibachi chef had zero personality. I mean zero. Like none. Prices were too high for over cooked shrimp chicken and rice. $139.00. go to Broadway Salem NH instead. This places sux
Nice Hibachi chefs!
Best japanese food! Monk fish literally tastes like lobster!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Teppanyaki
Fast friendly service just wasn't impressed with the flavor
Atmosphere: 4
Food: 3
Service: 4
It was ok. Food not as good as I hoped. Service was good.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Hibachi Vegetable
Worst experience, Not so clean , bugs everywhere, to make even worse this happened :
we were the first ones In the table we waited 20 min after we ordered and another group joined the table , the chef comes after another 15 mins starts cooking food for the ones that came last , left us with empty plates , made my kids so uncomfortable with empty plates and people who came late getting fresh cooked food next to them , every dish he makes I was hoping it is for us, we almost felt he is a hardcore racist , I feel so bad that I kept quiet did not want to make a commotion , never going back there again , gonna tell every one not to. Why is there no < 0 rating ?
Atmosphere: 1
Food: 1
Service: 1
We had a great fathers day dinner here. Teppanyaki was excellent, including the chef‘s show which impressed the kids a lot. Food quality was very good, everything at a reasonable price. Atmosphere and food reminded of the good Teppanyaki places in Shanghai: lively and easy going.
Kid-friendliness: Kids felt very welcome
Wheelchair accessibility: Wheelchair access easy, Tables suited for wheelchair seating
Restaurantji Recommends
The service was really terrible. I was seated, got my drink order and then never got to order food. Never got to reorder drinks. Was left waiting an hour for the bill. Do not recommend going here
Atmosphere: 1
Food: 2
Service: 1
Really bad everything.
Atmosphere: 1
Food: 1
Service: 1
This place is OK and good if you want to go somewhere where you are sure to get a table. There are plenty of hibachi tables or you can sit in the bar room or the room to the left where there is a sushi counter. The place could use a little update, and I wish there were pictures on the menu, but the food is pretty good!
Atmosphere: 4
Food: 4
Service: 4
Best sushi ever and Anthony is wonderful!
I made a reservation, confirmation arrived via email and text and when we arrived at the place they said that they DO NOT TAKE ONLINE RESERVATIONS, terrible attitude of the host and zero solutions for us... so as NOT TO COME BACK EVER!
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