No matter how generous the tip I leave every morning the guys and girls behind the counter NEVER EVER say thank you, any of them!….It’s just amazing. 🤔🤔
Rose O.
I ordered a sandwich and coffee online and came to the store 20 minutes later to pick up. I waited well over 30 minutes IN STORE while others got their orders and left. They kept saying it’ll be out soon but by the time my sandwich came out my hot coffee was cold. Don’t bother ordering here.
Atmosphere: 1
Food: 1
Service: 1
Michael Helsmoortel
Not the best Dunkins. But maybe I am spoiled by the one I usually go to in Watertown where the orders come out so quick, its like the team knows what you are going to order before you do. So this place took a long time to get my order out and the couple people before me were frustrated about their orders taking so long as well.
Atmosphere: 2
Food: 3
Service: 3
Dongin Ryan Kang
Terrible service. Ordered a breakfast sandwich. Waited 20 min and the cook has the audacity to lie with an attitude saying that she called my order but nobody came so someone else must have taken it. I was standing right there and nobody had called my order. She then took a different sandwich that was not being picked up and reheated it before handing to me. I threw it in the trash. Management, you need to figure out a better way to hand off the right order to customers because there were multiple in front of me who weren't receiving the right orders.
Atmosphere: 2
Food: 4
Service: 1
Olivia Rossetti
Awful experience this morning. Waited over 15 mins for a small coffee and bagel with cream cheese. I asked for jelly on the side of my bagel and the employee told me I needed to pay for it and I didn’t add it to my to go order (you can’t on the app anyways.) Jelly is supposed to be free on the side of a sandwich! She just didn’t want to go and grab it for me. Customer service was horrible.
Atmosphere: 1
Food: 2
Service: 1
Charli Valle
My coffe everyday
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin
Danni Jay
Privately owned dunkin' donuts, t So their prices are typically 30 or 40% higher than other franchises of dunkin' donuts. As for the employees it's very uncomfortable when you order something or you ask her say something and they start speaking in different language to other coworkers and then everyone's looking at you. I was also told I could not bring my emotional support dogging with me because it was causing other customers to bring their dogs in I normally don't give bad reviews but this duncans is is not one to go to if you get uncomfortable easiky
The past 3 Sunday Mornings I have ordered an Iced coffee and Muffin on the mobile app between 6:15-6:30 am all 3 times my coffee was wrong and the muffin has been cold and stale!! Today before I left I actually checked the muffin and it was the same thing cold, stale and sticky/wet on top. I asked the worker for one of the fresh muffins they keep out back and she insisted this was fresh!!! She refused to give me a different muffin or make me a different coffee after trying to argue with her for almost 5 minutes I left my muffin at the counter and had to walk out with a coffee that was made wrong!! Apparently you only get fresh muffins if you go after 9am and they have run out of the day old ones that are left out over night. Added a picture of last week's stale old blueberry muffin
Atmosphere: 2
Food: 1
Service: 1
Jon Purnell
Great and fast service and food. Seating area is just a few 2 person tables and a short counter with stools (enough for 3 people). A bit loud and warm during the morning rush.
Atmosphere: 3
Food: 5
Service: 5
Jeannette Tremblay
Very uncomfortable when I walked in. Some black lady who works there. Looks new was telling swears and the being very loud. Very unprofessional.
Atmosphere: 1
Food: 4
Service: 5
Aysegul Ergin
Neighborhood Dunkin. Staff is always great. There is a parking lot with a few spots but very easy to find street parking.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Bagel with Cream Cheese Spread, Bagel, Egg White & Veggie Omelet Bites
No matter how generous the tip I leave every morning the guys and girls behind the counter NEVER EVER say thank you, any of them!….It’s just amazing. 🤔🤔
I ordered a sandwich and coffee online and came to the store 20 minutes later to pick up. I waited well over 30 minutes IN STORE while others got their orders and left. They kept saying it’ll be out soon but by the time my sandwich came out my hot coffee was cold. Don’t bother ordering here.
Atmosphere: 1
Food: 1
Service: 1
Not the best Dunkins. But maybe I am spoiled by the one I usually go to in Watertown where the orders come out so quick, its like the team knows what you are going to order before you do.
So this place took a long time to get my order out and the couple people before me were frustrated about their orders taking so long as well.
Atmosphere: 2
Food: 3
Service: 3
Terrible service. Ordered a breakfast sandwich. Waited 20 min and the cook has the audacity to lie with an attitude saying that she called my order but nobody came so someone else must have taken it. I was standing right there and nobody had called my order. She then took a different sandwich that was not being picked up and reheated it before handing to me. I threw it in the trash. Management, you need to figure out a better way to hand off the right order to customers because there were multiple in front of me who weren't receiving the right orders.
Atmosphere: 2
Food: 4
Service: 1
Awful experience this morning. Waited over 15 mins for a small coffee and bagel with cream cheese. I asked for jelly on the side of my bagel and the employee told me I needed to pay for it and I didn’t add it to my to go order (you can’t on the app anyways.) Jelly is supposed to be free on the side of a sandwich! She just didn’t want to go and grab it for me. Customer service was horrible.
Atmosphere: 1
Food: 2
Service: 1
My coffe everyday
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin
Privately owned dunkin' donuts, t
So their prices are typically 30 or 40% higher than other franchises of dunkin' donuts. As for the employees it's very uncomfortable when you order something or you ask her say something and they start speaking in different language to other coworkers and then everyone's looking at you. I was also told I could not bring my emotional support dogging with me because it was causing other customers to bring their dogs in I normally don't give bad reviews but this duncans is is not one to go to if you get uncomfortable easiky
Atmosphere: 2
Food: 4
Service: 2
What can I say... It's Dunkies!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Doughnut, Half Dozen Donuts, Muffins, Bagel
Slow service, multiple incorrect orders. Bathroom was not clean.
Atmosphere: 3
Food: 4
Service: 2
Great coffee Great service My name is Christian Arroyo and a proud customer!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The past 3 Sunday Mornings I have ordered an Iced coffee and Muffin on the mobile app between 6:15-6:30 am all 3 times my coffee was wrong and the muffin has been cold and stale!! Today before I left I actually checked the muffin and it was the same thing cold, stale and sticky/wet on top. I asked the worker for one of the fresh muffins they keep out back and she insisted this was fresh!!! She refused to give me a different muffin or make me a different coffee after trying to argue with her for almost 5 minutes I left my muffin at the counter and had to walk out with a coffee that was made wrong!! Apparently you only get fresh muffins if you go after 9am and they have run out of the day old ones that are left out over night. Added a picture of last week's stale old blueberry muffin
Atmosphere: 2
Food: 1
Service: 1
Great and fast service and food. Seating area is just a few 2 person tables and a short counter with stools (enough for 3 people). A bit loud and warm during the morning rush.
Atmosphere: 3
Food: 5
Service: 5
Very uncomfortable when I walked in. Some black lady who works there. Looks new was telling swears and the being very loud. Very unprofessional.
Atmosphere: 1
Food: 4
Service: 5
Neighborhood Dunkin. Staff is always great. There is a parking lot with a few spots but very easy to find street parking.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Bagel with Cream Cheese Spread, Bagel, Egg White & Veggie Omelet Bites
Parking: Arlington
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Croissant
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