Ben & Jerry’s
352 Main St, Hyannis
(508) 790-0910
Recent Reviews
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DO NOT PLACE ONLINE ORDER. Placed an order through their square website (directly linked from their google page). When my husband arrived, we were told they don't have any online orders. He showed them the email showing its clearly through their website and for this location to which the workers claimed they arent set up for online orders. Clearly they are, otherwise I wouldn't be able to place the order. Regardless, we were told wed have to repay and contact square for a refund. In the end, they made our ice cream (which wasnt previously offered) but this is a big issue. Fix it.
So angry with this store. Only pay cash here, don’t risk using your bank cards. I paid for some ice cream by tapping card in usual way. Some smug untrained member of staff said it was declined. They tried three more times before I had to pay in cash. Next day I get a message from my bank saying all my cards had been locked due to fraudulent activity which turned out to be Ben and jerrys putting the same transaction through 4 times. To add insult to injury I now have to raise a dispute to get my money back. So said ice cream, which was naff anyway, has so far cost me 100 dollars and hours on the phone trying to sort it out. Thanks very much.
Cute place. A little overpriced but overall a good experience.
Good quality ice cream but expensive for the portion of ice cream.
Disappointing to be closed on free cone day. Not a great start to the season.
How is the only Ben & Jerry's around here going to be closed on Ben & Jerry's Free Cone Day? It's a travesty and unAmerican. Waste of a trip.
Refrozen ice crystals in scoop. Crap
Staff and owner are very nice. Very welcoming.
SO happy to have a delicious vegan option in the area! We tried all 3 non-dairy options available the day we visited and all were great. A heads up that they provide wooden spoons to eat with, so if that gives you a nails-on-a-chalkboard feeling like it does me, either plan to get a cone or bring your own spoon. Two clean single-stall all gender restrooms in the back of the store. A+.
Vegetarian options: There's none, it's ice cream
Atmosphere: 5
Food: 5
Service: 5
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Good ice cream, but $10 for one scoop of mint chip on a cone? No thanks.
Food: 4
Service: 3
Extremely, expensive . İce creams super sweet. I feel like ı am eating sugar
Atmosphere: 4
Food: 2
Service: 4
very delicious icecream! cute little spot, has indoor seating along with benches outside. lady at the counter was so very pleasant.
Atmosphere: 5
Food: 5
Service: 5
Had a little issue with one of the ice cream cakes. Mike the manager was super helpful and went above and beyond and made me an adorable purple cake with little cones on top as a replacement. Thanks so much Mike!!
Amazing staff and ice cream ??❤️ Mike is the best ☺️
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