Gave wrong donut and after asked for a new one the lady working at the counter refused to replace it, the staff clearly had no idea what they were doing which is crazy due to the fact that it is a fast food resturant, don’t read names, argue with customers, BURNT my food.. burnt it the ovens have timers on them and you still mess that up. Waited for 10 minutes!!! TEN MINUTES for HASHBROWS!! Someone needs to get fired. -10/10
Atmosphere: 1
Food: 1
Service: 1
Jeff Crosby
They make the coffees and ice latte is great always a long line though so I would suggest using the mobile app. They do work hard, so be patient.
Atmosphere: 3
Food: 5
Service: 4
Gerard Cohen
A terrible Dunkin Donuts. People working there are not that good. Very poor choice of cream cheeses for bagels.
Atmosphere: 1
Food: 3
Service: 1
Justine
Awesome place to go! Please keep up the great work! ?
Atmosphere: 5
Food: 5
Service: 5
Maurice Moncrieffe
Some of the best customer I’ve ever gotten from a worker at one of my favorite spots to eat. Toni is a very good worker and her professionalism is worth a million words. We need more workers like her.
Atmosphere: 4
Food: 4
Service: 4
Josh Claudio
There are alot of dunkin in this area but I always go to the route 151 location because they make my coffee the best. Sandy, Mark and the crew really know how to get you in and out so you can continue your day.
I come here every morning and the girl just hides in the back while I'm waiting for 20 minutes to get 2 donuts..and then wants to be rude when I speak up and say hello...don't recommend horrible service!
Will Robbins
I ran on it today
Evan
Definitely one of the worse dunkins ive been too on cape. Lots of times workers aren’t paying attention, or the order is wrong or not made well, and the food normally isn’t as good as other locations for some reason.
Gave wrong donut and after asked for a new one the lady working at the counter refused to replace it, the staff clearly had no idea what they were doing which is crazy due to the fact that it is a fast food resturant, don’t read names, argue with customers, BURNT my food.. burnt it the ovens have timers on them and you still mess that up. Waited for 10 minutes!!! TEN MINUTES for HASHBROWS!! Someone needs to get fired. -10/10
Atmosphere: 1
Food: 1
Service: 1
They make the coffees and ice latte is great always a long line though so I would suggest using the mobile app. They do work hard, so be patient.
Atmosphere: 3
Food: 5
Service: 4
A terrible Dunkin Donuts. People working there are not that good. Very poor choice of cream cheeses for bagels.
Atmosphere: 1
Food: 3
Service: 1
Awesome place to go! Please keep up the great work! ?
Atmosphere: 5
Food: 5
Service: 5
Some of the best customer I’ve ever gotten from a worker at one of my favorite spots to eat. Toni is a very good worker and her professionalism is worth a million words. We need more workers like her.
Atmosphere: 4
Food: 4
Service: 4
There are alot of dunkin in this area but I always go to the route 151 location because they make my coffee the best. Sandy, Mark and the crew really know how to get you in and out so you can continue your day.
Atmosphere: 4
Food: 4
Service: 4
This store's customer service is not good.
Suggest ordering ahead. Busy place.
Best dunkin ever
Well done
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They have no clue what customer service means
My daughter loved the heart shaped donuts!
Atmosphere: 5
Food: 5
Service: 5
I come here every morning and the girl just hides in the back while I'm waiting for 20 minutes to get 2 donuts..and then wants to be rude when I speak up and say hello...don't recommend horrible service!
I ran on it today
Definitely one of the worse dunkins ive been too on cape. Lots of times workers aren’t paying attention, or the order is wrong or not made well, and the food normally isn’t as good as other locations for some reason.
Loading...