Most of them are nice but every week they're out of caramel for 1,2, even 3 days sometimes. Just order extra when doing inventory, it's not that hard.
Atmosphere: 2
Food: 2
Service: 3
Anca Morar
Rude server! Very unprofessional and disrespectful!
Bonnie Gadoua
Went to Bellingham location. There was a hair in my breakfast sandwich. After going in, waiting for 15 minutes to be helped they literally gave me back the same sandwich back. I went back in. 2 employees assisted me and we're very helpful and issued a refund. I will NEVER go back
Atmosphere: 2
Food: 1
Service: 1
Sam
With the insane pricing of the food, I would expect a better quality than what I received this morning. I ordered an everything bagel toasted with cream cheese. I get to work, 20 mins away, only to open my bagel up and find barely a teaspoon of cream cheese on it. This is unacceptable. Either lower the prices of things, or provide good service to those of us paying an asinine fee for convenience.
Atmosphere: 1
Food: 1
Service: 1
Julianne Perry
Love coming here! Everyone is kind, helpful, and my coffee is always made to perfection! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Lawrenzo McKeon
I come here all the time, The employees are nice and welcoming. The place is pretty cozy, small and has decent AC in the summer, and a good place to sit in when it's winter.
Sometimes when you put down an order, usually there would be a chance that your order might get messed up but the chances are pretty low but expect the unexpected, I don't really expect them to get everything right especially on the day of the week.
But most of all, This is a decent dunkin to go to especially if you live nearby. ✨??✨
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Donuts, Dunkin' Refreshers, Avocado Spread, Egg and Cheese
jason webster
Worst dunkins ever, always messed up the order, place should be shut down or hire new staff.
Christopher Fournier
A few of us old timers gather here every Saturday and Sunday. Our average age is about 68 years old. I personally have a service dog. The manager keeps raising her voice that we keep quiet. A few of us wear hearing aids and do speak louder but not at a yelling level. She scolds up the entire time we are there about noise and that the dog is not allowed.We are consistent loyal customers and she in no way be spoken to like this. Terrible customer service. Now we no longer patronize this location, a sad state indeed.
Atmosphere: 1
Food: 4
Service: 1
Samantha Stanasek
They are off and on with customer service. But the remember my order and try their best. I feel they are understaffed and not their fault. I go here daily
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Donuts, Bagels
Terry Donald
4 times out of 5 I have to return the coffee because they can't get it right. No sugar - it's not a complicated request. Always an issue at this location.
20 minutes for a large ice and 2 hash browns is ridiculous. I will never go to this location again. I had already sat in line for 15 minutes and when I pulled up to the window they gave me my coffee and told me that I needed to pull up front so they can bring me out my hashbrowns. 20 minutes past and still no hashbrowns. I’ve worked at a Dunkin’ Donuts before and yes it gets busy, but I’ve never had this happen and I think it’s a little ridiculous. I would have went inside, but I was already running late for work.
Atmosphere: 1
Food: 1
Service: 1
jayne lambert
Everything I ordered is not done right. Ordered coffee extra it's black. Ordered Caramel ice latte no Carmel. New
Service: 4
Holly Barchie
The customer service at this location is terrible, have spoke with the manager multiple times I get that employees are hard to find these days but I would absolutely not allow my employees to talk to guests the way some of these girls speak! The assistant manager is nice and tried to fix there mistake! And just like any other Dunkin you have to ask them to do what they are trained to do when making certain items, they lie and say “I always do” with an attitude there a few there that should not be serving guest period! And in the afternoon it is terrible with employees hanging out in their car with people who is not an employee “smoking” well guest are told to wait for long periods of time!
Atmosphere: 1
Food: 2
Service: 1
Kyra White
I avoid this dunkin as much as I can. Unfortunately it is the one that's on my direct route to work, so I end up ordering here probably a few times a month. Hands down the worst one I've been to. Half the time my order isn't right/missing something. Several of the staff are extremely unprofessional, rude, have a lack of cleanliness, and will straight up ignore you when you go in to pick up if theres something missing. I frequently order ahead on the app for pickup, and several times the ordered items, be it a bagel or muffin or whatever, if they dont have it they either just replace it and dont say anything, or make you wait in line for a replacement item - which if im ordering ahead its because i need to be in and out. I've seen staff with long nails that have broken through their gloves continue to make/serve food, another staff member was using the same gloves handling money and touching food. There is also a woman whom I believe is a manager/supervisor that is always hanging outside with a man in a car smoking cigarettes about 10ft from the door. I've seen this same person berating the other staff, leaving one younger woman in tears. Today was the last day I will visit this location. My sandwich was burnt, coffee cup was sticky, and I did not get part of my order.
Atmosphere: 1
Food: 1
Service: 1
George Dys
A consistently good coffee. Made exactly as ordered.
Most of them are nice but every week they're out of caramel for 1,2, even 3 days sometimes. Just order extra when doing inventory, it's not that hard.
Atmosphere: 2
Food: 2
Service: 3
Rude server! Very unprofessional and disrespectful!
Went to Bellingham location. There was a hair in my breakfast sandwich. After going in, waiting for 15 minutes to be helped they literally gave me back the same sandwich back. I went back in. 2 employees assisted me and we're very helpful and issued a refund. I will NEVER go back
Atmosphere: 2
Food: 1
Service: 1
With the insane pricing of the food, I would expect a better quality than what I received this morning. I ordered an everything bagel toasted with cream cheese. I get to work, 20 mins away, only to open my bagel up and find barely a teaspoon of cream cheese on it. This is unacceptable. Either lower the prices of things, or provide good service to those of us paying an asinine fee for convenience.
Atmosphere: 1
Food: 1
Service: 1
Love coming here! Everyone is kind, helpful, and my coffee is always made to perfection! Thank you!
Atmosphere: 5
Food: 5
Service: 5
I come here all the time, The employees are nice and welcoming. The place is pretty cozy, small and has decent AC in the summer, and a good place to sit in when it's winter.
Sometimes when you put down an order, usually there would be a chance that your order might get messed up but the chances are pretty low but expect the unexpected, I don't really expect them to get everything right especially on the day of the week.
But most of all, This is a decent dunkin to go to especially if you live nearby. ✨??✨
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Donuts, Dunkin' Refreshers, Avocado Spread, Egg and Cheese
Worst dunkins ever, always messed up the order, place should be shut down or hire new staff.
A few of us old timers gather here every Saturday and Sunday. Our average age is about 68 years old. I personally have a service dog. The manager keeps raising her voice that we keep quiet. A few of us wear hearing aids and do speak louder but not at a yelling level. She scolds up the entire time we are there about noise and that the dog is not allowed.We are consistent loyal customers and she in no way be spoken to like this. Terrible customer service. Now we no longer patronize this location, a sad state indeed.
Atmosphere: 1
Food: 4
Service: 1
They are off and on with customer service. But the remember my order and try their best. I feel they are understaffed and not their fault. I go here daily
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Donuts, Bagels
4 times out of 5 I have to return the coffee because they can't get it right. No sugar - it's not a complicated request. Always an issue at this location.
Service: 1
Restaurantji Recommends
20 minutes for a large ice and 2 hash browns is ridiculous. I will never go to this location again. I had already sat in line for 15 minutes and when I pulled up to the window they gave me my coffee and told me that I needed to pull up front so they can bring me out my hashbrowns. 20 minutes past and still no hashbrowns. I’ve worked at a Dunkin’ Donuts before and yes it gets busy, but I’ve never had this happen and I think it’s a little ridiculous. I would have went inside, but I was already running late for work.
Atmosphere: 1
Food: 1
Service: 1
Everything I ordered is not done right. Ordered coffee extra it's black. Ordered Caramel ice latte no Carmel. New
Service: 4
The customer service at this location is terrible, have spoke with the manager multiple times I get that employees are hard to find these days but I would absolutely not allow my employees to talk to guests the way some of these girls speak! The assistant manager is nice and tried to fix there mistake! And just like any other Dunkin you have to ask them to do what they are trained to do when making certain items, they lie and say “I always do” with an attitude there a few there that should not be serving guest period! And in the afternoon it is terrible with employees hanging out in their car with people who is not an employee “smoking” well guest are told to wait for long periods of time!
Atmosphere: 1
Food: 2
Service: 1
I avoid this dunkin as much as I can. Unfortunately it is the one that's on my direct route to work, so I end up ordering here probably a few times a month. Hands down the worst one I've been to. Half the time my order isn't right/missing something. Several of the staff are extremely unprofessional, rude, have a lack of cleanliness, and will straight up ignore you when you go in to pick up if theres something missing. I frequently order ahead on the app for pickup, and several times the ordered items, be it a bagel or muffin or whatever, if they dont have it they either just replace it and dont say anything, or make you wait in line for a replacement item - which if im ordering ahead its because i need to be in and out. I've seen staff with long nails that have broken through their gloves continue to make/serve food, another staff member was using the same gloves handling money and touching food. There is also a woman whom I believe is a manager/supervisor that is always hanging outside with a man in a car smoking cigarettes about 10ft from the door. I've seen this same person berating the other staff, leaving one younger woman in tears. Today was the last day I will visit this location. My sandwich was burnt, coffee cup was sticky, and I did not get part of my order.
Atmosphere: 1
Food: 1
Service: 1
A consistently good coffee. Made exactly as ordered.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hash Browns, Egg and Cheese
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