This is the worst Dunkin ever. It is conveniently located near my job so I have put up with the constant mistakes for 4 years, but no more. The coffee is inconsistent, very little or no swirl every time - to the point that I have had to start ordering 4 or 5 swirls just to get a normal amount. Today I got a bagel that had almost no cream cheese, like an undetectable amount. A month ago I got a sandwich that had parchment paper baked into the bagel, complained and never heard anything back. Sure they have some nice employees but what good is great customer service if you can't follow simple instructions on a mobile order. It was NOT busy today so there is no excuse. Take your money and burn it because that would be a better use than ordering from this hole in the wall.
Atmosphere: 1
Food: 1
Service: 1
Martin Lewerk
Great Dunkin - pretty consistent.
Ann Milana
Coffee n donuts and muffins are great.
Donald Smith
Very well run and efficient Dunkin. Impressive.
Tom Dziubeck
Tim at Dunkin in Berlin is phenomenal and has been for the 3 years i have been going there every weekend! Always swamped and always alone. Every customer says nice things about him!
Emily Hawkins
I wanted to leave a review specifically for the young woman working on Tuesday, Dec 31 at 2:15PM. She was extremely friendly and had great attention to detail. She went the extra mile for me. Thanks for a great experience!
Devin O'Brien
Ordered a bagel with cream cheese and got the most stale bagel I've ever seen with a quarter sized smear of cream cheese. Saddest looking food I've ever gotten from Dunks, and they specialize in sad looking food.
Bill Soto
D&D has fallen so far. The coffee is terrible the food is factory tasting and the cost is not worth it.
Atmosphere: 1
Food: 1
Service: 1
John Beatty
Came in at 5:51 PM on 10/21. Nobody to be found inside. No signage to indicate a closure. Employee was outside on a smoke break.
I have thrown away a lot of sandwiches from this particular Dunkin. Just threw away my last. Check your orders before leaving the building.
Atmosphere: 1
Food: 1
Service: 1
jay Teich
Best workers of any Dunks around! Fast, good cooking, always get your order right (and remember for next visit). Excellent English and Portuguese. 5 Stars!
Atmosphere: 5
Food: 5
Service: 5
John Marley
They're all the same. We always stop by to buy something for work
Atmosphere: 5
Food: 5
Service: 5
Kelvin Mack
I reported there was blood in front of the store They ignore me
Atmosphere: 1
Food: 1
Service: 1
turtle
Last time i step foot in this horrible place, a small child bent over and tried to take the jibbitz off my crocs!! WHERE is the SECURITY??!?!? The same child then tried to take my friend’s hat OFF HIS HEAD!!! Do NOT go here if you want to leave with all of your croc decor??
This is the worst Dunkin ever. It is conveniently located near my job so I have put up with the constant mistakes for 4 years, but no more. The coffee is inconsistent, very little or no swirl every time - to the point that I have had to start ordering 4 or 5 swirls just to get a normal amount. Today I got a bagel that had almost no cream cheese, like an undetectable amount. A month ago I got a sandwich that had parchment paper baked into the bagel, complained and never heard anything back. Sure they have some nice employees but what good is great customer service if you can't follow simple instructions on a mobile order. It was NOT busy today so there is no excuse. Take your money and burn it because that would be a better use than ordering from this hole in the wall.
Atmosphere: 1
Food: 1
Service: 1
Great Dunkin - pretty consistent.
Coffee n donuts and muffins are great.
Very well run and efficient Dunkin. Impressive.
Tim at Dunkin in Berlin is phenomenal and has been for the 3 years i have been going there every weekend! Always swamped and always alone. Every customer says nice things about him!
I wanted to leave a review specifically for the young woman working on Tuesday, Dec 31 at 2:15PM. She was extremely friendly and had great attention to detail. She went the extra mile for me. Thanks for a great experience!
Ordered a bagel with cream cheese and got the most stale bagel I've ever seen with a quarter sized smear of cream cheese. Saddest looking food I've ever gotten from Dunks, and they specialize in sad looking food.
D&D has fallen so far. The coffee is terrible the food is factory tasting and the cost is not worth it.
Atmosphere: 1
Food: 1
Service: 1
Came in at 5:51 PM on 10/21. Nobody to be found inside. No signage to indicate a closure. Employee was outside on a smoke break.
Service: 1
This dunking is usually pretty consistent!
Restaurantji Recommends
I have thrown away a lot of sandwiches from this particular Dunkin. Just threw away my last. Check your orders before leaving the building.
Atmosphere: 1
Food: 1
Service: 1
Best workers of any Dunks around! Fast, good cooking, always get your order right (and remember for next visit). Excellent English and Portuguese. 5 Stars!
Atmosphere: 5
Food: 5
Service: 5
They're all the same. We always stop by to buy something for work
Atmosphere: 5
Food: 5
Service: 5
I reported there was blood in front of the store
They ignore me
Atmosphere: 1
Food: 1
Service: 1
Last time i step foot in this horrible place, a small child bent over and tried to take the jibbitz off my crocs!! WHERE is the SECURITY??!?!? The same child then tried to take my friend’s hat OFF HIS HEAD!!! Do NOT go here if you want to leave with all of your croc decor??
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