Looks like difference between large light ice refresher and medium refresher is just more ice. When i asked them to correct their mistake when handed me a medium refresher , they just added more ice to a larger cup and handed me over. Time to replace people with automation and machines. They dont insult or dissrespect to their loyal customers
Atmosphere: 1
Food: 3
Service: 1
Jimmy Richards
Terrible staff. Waited in line for 10 plus min. Watching the staff deliberately not take my order and continuously take drive-through orders 10 cars had passed and still no one would take my order. Finally left and went elsewhere!
Atmosphere: 1
Food: 1
Service: 1
Billy Capellos
Gotta have it
Atmosphere: 5
Food: 5
Service: 5
Moustafa Ragab
They can use more help, it takes forever to buy a cup of coffee
Atmosphere: 2
Food: 4
Service: 3
Virginia Comeau
Busy location. Staff overwhelmed. But still very nice staff
Atmosphere: 5
Food: 5
Service: 5
Casey O'Brien
Ordered door dash and my food was all ice cold, cheese wasn't even melted on the sandwiches, red meat on one that I couldn't even eat. This is exactly why I drive to the other location up the street, but DD doesn't let you choose the location to order from.
Christine Tree
Man didn’t say one word to me… just handed me coffee and took my money. No greeting , no thank you, no tip. If there’s a manager who cares it was today 10/3 at noon time drive-thru
Alex A
This is a really iffy location. I go out of convenience because my work is in the same plaza. I order an iced coffee and sometimes a breakfast sandwich, and more times than not, my iced coffee is made incorrectly, not mixed at all, or way too much ice, and the breakfast sandwich isn’t even cooked all the way with the cheese unmelted and still cold to the touch. Also there are times my order gets misplaced and given away to someone else, and I’m standing there for 10-15+ minutes and I ask where my coffee/order is, only for them to have no idea where it went. I gave up on sending any of it back, they get attitudey and act like I’m the jerk but I’m not the one who didn’t make my order correctly. It’s just more times than not I have issues at this location and now go to the enon st location down the street. I’d love if corporate intervened and brought the location up to par, it’s a high traffic location and could benefit if ran well
B K
Two stars is being nice. They like to drop and play with your food. Unorganized.
Jackie Forde
A drive through is supposed to be fast, this has to be the slowest out there! I was there at 2:12 and still waiting at 2:30. They made the drink incorrectly and still took the person another 5 minutes to make the correct drink
The man in there had his pants down below his waist. Dirty looking at 1:30 I went there waited for a drink and a sandwich and waited 15 min in the drive thru The employees in there looked messy and dirty. Will not be back. 44 Dodge St
Atmosphere: 2
Food: 4
Service: 1
Linda O'Connor
LeeAnne is always a bright spot to start my workday at the High Street DD drive-through. She makes sure my morning order is ready, calls me by name, and has a smile ready. Every holiday she provides not only spirit but "holiday appropriate" complementary attire to provide customers with a happy start to their day. LeAnne and the morning crew are a very positive asset to DD and the customers.
Atmosphere: 4
Food: 4
Service: 5
Patt Lucas
Unfortunately, this Dunkin Donuts was super disorganized, dirty, crazy loud rap music, and employees who were extremely stressed and emotional. It took over 17 minutes to get a pumpkin spice latte, and then they made it cold, not hot, with 4 pumps of syrup, not two, as requested. ☹️
Atmosphere: 1
Food: 3
Service: 1
Jan San
I stopped going to Dunkins for a while and today I stopped by I got a cold brew and a wrap. Big mistake never again. Cold brew is not a cold brew just a plain black iced coffee and the wrap wasn't even folded like a wrap and the cheese was stuck on the paper bag. Never again.
Service: 1
Smitha B N
Cannot take basic order for coffee. Just do not waste time here. Find some place else.
Looks like difference between large light ice refresher and medium refresher is just more ice. When i asked them to correct their mistake when handed me a medium refresher , they just added more ice to a larger cup and handed me over. Time to replace people with automation and machines. They dont insult or dissrespect to their loyal customers
Atmosphere: 1
Food: 3
Service: 1
Terrible staff. Waited in line for 10 plus min. Watching the staff deliberately not take my order and continuously take drive-through orders 10 cars had passed and still no one would take my order. Finally left and went elsewhere!
Atmosphere: 1
Food: 1
Service: 1
Gotta have it
Atmosphere: 5
Food: 5
Service: 5
They can use more help, it takes forever to buy a cup of coffee
Atmosphere: 2
Food: 4
Service: 3
Busy location. Staff overwhelmed. But still very nice staff
Atmosphere: 5
Food: 5
Service: 5
Ordered door dash and my food was all ice cold, cheese wasn't even melted on the sandwiches, red meat on one that I couldn't even eat. This is exactly why I drive to the other location up the street, but DD doesn't let you choose the location to order from.
Man didn’t say one word to me… just handed me coffee and took my money. No greeting , no thank you, no tip. If there’s a manager who cares it was today 10/3 at noon time drive-thru
This is a really iffy location. I go out of convenience because my work is in the same plaza. I order an iced coffee and sometimes a breakfast sandwich, and more times than not, my iced coffee is made incorrectly, not mixed at all, or way too much ice, and the breakfast sandwich isn’t even cooked all the way with the cheese unmelted and still cold to the touch. Also there are times my order gets misplaced and given away to someone else, and I’m standing there for 10-15+ minutes and I ask where my coffee/order is, only for them to have no idea where it went. I gave up on sending any of it back, they get attitudey and act like I’m the jerk but I’m not the one who didn’t make my order correctly. It’s just more times than not I have issues at this location and now go to the enon st location down the street. I’d love if corporate intervened and brought the location up to par, it’s a high traffic location and could benefit if ran well
Two stars is being nice. They like to drop and play with your food. Unorganized.
A drive through is supposed to be fast, this has to be the slowest out there! I was there at 2:12 and still waiting at 2:30. They made the drink incorrectly and still took the person another 5 minutes to make the correct drink
Service: 1
Restaurantji Recommends
The man in there had his pants down below his waist. Dirty looking at 1:30 I went there waited for a drink and a sandwich and waited 15 min in the drive thru The employees in there looked messy and dirty. Will not be back. 44 Dodge St
Atmosphere: 2
Food: 4
Service: 1
LeeAnne is always a bright spot to start my workday at the High Street DD drive-through. She makes sure my morning order is ready, calls me by name, and has a smile ready. Every holiday she provides not only spirit but "holiday appropriate" complementary attire to provide customers with a happy start to their day. LeAnne and the morning crew are a very positive asset to DD and the customers.
Atmosphere: 4
Food: 4
Service: 5
Unfortunately, this Dunkin Donuts was super disorganized, dirty, crazy loud rap music, and employees who were extremely stressed and emotional. It took over 17 minutes to get a pumpkin spice latte, and then they made it cold, not hot, with 4 pumps of syrup, not two, as requested. ☹️
Atmosphere: 1
Food: 3
Service: 1
I stopped going to Dunkins for a while and today I stopped by I got a cold brew and a wrap. Big mistake never again. Cold brew is not a cold brew just a plain black iced coffee and the wrap wasn't even folded like a wrap and the cheese was stuck on the paper bag. Never again.
Service: 1
Cannot take basic order for coffee. Just do not waste time here. Find some place else.
Atmosphere: 1
Food: 1
Service: 1
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