Dunkin'

112 Elliott St, Beverly
(978) 922-1924

Recent Reviews

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Melissa

Hot coffee. A bit too hot. Staff was ignoring customer. Too focused on drive thru only.

Atmosphere: 3

Food: 4

Service: 2

timboslice102

Slowest dunks in the area, waited 20 minutes for just an iced coffee

Atmosphere: 4

Food: 5

Service: 1

Lia Testaverde

please never get rid of the dunkalatte.

Atmosphere: 5

Food: 3

Service: 5

Shane Campbell

Hella slow

Edward Amrock

Very good šŸ‘ like it there always on point and if something happens like a mix up they fix it and attentive to your needs! Thank you!!!!!šŸ‘šŸ‘šŸ‘

Atmosphere: 5

Food: 5

Service: 5

Dianelys Pena

I would love to come to this location and have my coffee consistently taste the same but yall just fail every time….. staff needs retraining on espresso drinks. ASAP.

Jennifer Johns

Just went through the drive-thru and just wanted to say how extra pleasant and kind the staff was. It’s nice when those in the service industry brightens someone day- know it’s appreciated even when customers don’t acknowledge it to you. I often do the drive-thru during the weekday and they too have put smiles on my face. Thanks

Food: 5

Service: 5

Jeff Cornblatt

Worst frozen coffee possible. Very poorly managed. Not very clean.

Atmosphere: 3

Food: 1

Service: 4

Jenny Pouliot

Worst experience ever. Waited over 30mins. From drive up order to window. No apologies or discounts.

Atmosphere: 1

Food: 1

Service: 1

Joshua Cullen

One of the best dunkins around!!

Atmosphere: 5

Food: 5

Service: 5

John Gill

Good location

Atmosphere: 5

Food: 5

Service: 5

Ryan Ginchereau

Absolutely atrocious worst help I’ve ever gotten ever wasted my time accidentally ordered the wrong meal to the wrong. Granted my fault told me they would remake my meal for me then proceeded to call corporate. Get them on the phone and waste 20 minutes of my time and still send me back to the store that I needed to get it from. If that was the case, should’ve sent me there from the beginning, don’t make me wait 20 minutes cause now my foods now cold. Woman was no help either. Don’t bother going here and if you do, make sure You avoid talking to employees at all costs

Atmosphere: 1

Food: 1

Service: 1

Tristan Dexter

Been coming here for almost a year straight, they can't even get an order right, one of the worse dunking donuts for consistency there is. Trash employees that I tip so they can give me a random coffee. Get new staff that care about what they are doing.

Atmosphere: 1

Service: 1

Jose Alicea

Awful place to get coffee and food. Food taste old when its supposed to be fresh. I don't recommend this location.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Bagel

Joe

Only good thing here are a few of the staff. Drive thru people are always nice… but insanely slow. Coffee tastes burnt. Long drive thru line, you would think going inside would be quicker. With even only 1 person in line inside, still takes about 10 min to get your coffee.. staff have no energy behind them nor any prioritization. No system. Slow service. I blame ownership/ management. I wonder who the manager even is. Have either never seen them or can’t decipher who would be in charge. This location needs intense training/ revamp.

Service: 2

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